Recall 19V662 affects 15 2019 Altec Aerial Device vehicles for an improperly grounded trailer brake controller. Repair is free at any franchised Altec dealer.
Altec is recalling 15 2019 Aerial Device units under recall 19V662 because the trailer brake controller has an improper ground. Improper grounding can make trailer braking intermittent when braking is needed, increasing the risk of a crash, and Altec dealers will complete the free repair.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The trailer brake controller on the 2019 Altec Aerial Device is the electrical control that tells a trailer's brakes how much braking force to apply. It uses wiring in the harness for power, signals, and ground, which gives the controller a clean return path for current. Without that ground path, the controller cannot command the trailer brakes correctly.
On affected units, the brake controller wiring harness was built from an electrical drawing that left the controller ground disconnected from the main ground. The controller is installed, but the circuit is incomplete. That grounding error reduces the controller's ability to apply the trailer brakes during setup and use.
The warning sign appears when the operator sets up the trailer brake controller for the first time. The trailer brake does not completely lock, or the operator has to raise the gain control to its maximum setting to get adequate braking.
Who's affected?
| 2019 Altec Aerial Device | electrical system |
|---|---|
| Units affected | 15 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2019 Altec Aerial Device is on the list. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Improper grounding in the trailer brake controller can cause the trailer brakes to work intermittently when braking is needed, increasing the risk of a crash. During setup, the trailer brake fails to lock completely, or the gain control needs to be raised to reach adequate braking. Schedule the inspection and grounding correction soon. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2019 Altec Aerial Device is included in this recall.
- Contact Altec customer service to schedule the free brake-controller grounding inspection and correction.
- Reference recall number 19V662 and Altec CSN 737 when you call.
- Bring the recall notice if Altec mailed one, and ask the service location to confirm the trailer brake controller is properly grounded.
- Use caution before the inspection is complete; leave extra following distance when towing and stop using the trailer if braking feels intermittent.
What happens at the repair
At service, an Altec technician checks the trailer brake controller ground and confirms that it is properly connected. If the brake controller is improperly grounded, Altec corrects the grounding under the recall. Parts and labor are covered. Altec has a general reimbursement plan on file for this recall. If you already paid for a related brake controller grounding repair, contact Altec customer service with your repair paperwork and ask how to submit it under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 18, 2019 | NHTSA published the recall |
|---|---|
| November 4, 2019 | Owner notification mailed |
| November 13, 2019 | Dealer notification began |
| November 13, 2019 | Interim owner notification (was planned for this date) |
| November 14, 2019 | Dealer notification ended |
Frequently asked questions
What is recall 19V662?
Recall 19V662 covers 15 2019 Altec Aerial Device units with a trailer brake controller that has improper grounding. The defect can cause intermittent trailer braking when braking is needed, increasing crash risk. Altec's repair path is to inspect the brake controller grounding and correct it at no cost.
What should I do if my 2019 Altec Aerial Device is on this recall?
Check your VIN to confirm your specific aerial device is included in recall 19V662. If it is, contact Altec customer service at 1-877-462-5832 and reference recall number CSN 737. Altec will direct the brake controller inspection and grounding correction.
Does the recall repair cost anything?
No. Federal recall law requires the manufacturer to correct the safety defect at no cost. For recall 19V662, Altec will direct owners to inspect the trailer brake controller for proper grounding and correct improper grounding free of charge.
What is the safety risk in recall 19V662?
The safety risk is reduced trailer brake control. Improper grounding in the trailer brake controller can cause intermittent trailer braking when braking is needed, which increases crash risk. Until the grounding is inspected and corrected, use the unit with that brake-control issue in mind.
What if I bought this Altec Aerial Device used?
The free recall repair still applies. Federal recall law follows the affected vehicle or equipment, not the first owner. Check your VIN to confirm whether your 2019 Altec Aerial Device is included, then contact Altec customer service with recall number CSN 737.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V662000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 19V662 |
| NHTSA recall # (full) | 19V662000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →