Recall 19V654 covers 1,228,830 2018-2019 Nissan and INFINITI vehicles for back-up camera images disappearing. Repair is free at any franchised Nissan dealer.
Nissan is recalling 1,228,830 2018-2019 vehicles, including Rogue Sport, Armada, Versa, and Q50 models, under recall 19V654 because the back-up camera setting can leave the rear image off when the vehicle is shifted into reverse. Without that image, backing up raises the risk of a crash, and Nissan dealers will update the software free of charge.
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What's wrong?
The rear visibility system on affected 2018-2019 Nissan vehicles uses a back-up camera and dashboard display to show the area behind the vehicle when reverse is selected. That image is supposed to return to a usable default view at the start of each backing event, even after a driver changed brightness, contrast, or other display settings.
On these vehicles, the camera display adjustment range is too wide. A driver can change the rear view camera and display settings until the image is no longer visible, and the system stores that setting for the next time reverse is selected. The problem is software behavior in the rear visibility system, and the repair software limits the adjustment range so the default rear view remains visible.
There is no warning sign before failure. The owner-visible sign is the rear camera image being blank or too dim to use when the vehicle is in reverse, which reduces rear visibility while backing.
Who's affected?
Spans Nissan and INFINITI vehicles across the 2018 and 2019 model years, with the same camera component listed throughout.
| 2019 Nissan Rogue Sport | Camera |
|---|---|
| 2018 Nissan Rogue Sport | Camera |
| 2019 Nissan Armada | Camera |
| 2018 Nissan Armada | Camera |
| 2018 Nissan Versa | Camera |
| 2019 Nissan Versa | Camera |
| 2018 Nissan Rogue | Camera |
| 2019 Nissan Rogue | Camera |
| 2019 Nissan Leaf | Camera |
| 2018 Nissan Leaf | Camera |
| 2019 Nissan NV200 Taxi | Camera |
| 2018 INFINITI Q50 | Camera |
| 2018 INFINITI QX30 | Camera |
| 2018 Nissan Altima | Camera |
| 2018 Nissan Pathfinder | Camera |
| 2018 INFINITI Q60 | Camera |
| 2018 Nissan Maxima | Camera |
| 2018 Nissan Sentra | Camera |
| 2018 Nissan Titan | Camera |
| 2018 Nissan Versa Note | Camera |
| 2018 Nissan Murano | Camera |
| 2018 Nissan Frontier | Camera |
| 2018 INFINITI QX80 | Camera |
| 2019 INFINITI QX50 | Camera |
| 2018 Nissan NV200 | Camera |
| 2018 Nissan Kicks | Camera |
| 2019 INFINITI QX60 | Camera |
| 2019 Nissan Sentra | Camera |
| 2019 Nissan Versa Note | Camera |
| 2019 INFINITI Q50 | Camera |
| 2019 INFINITI Q70 | Camera |
| 2019 INFINITI QX80 | Camera |
| 2019 Nissan Kicks | Camera |
| 2019 Nissan Altima | Camera |
| 2019 Nissan Gt-R | Camera |
| 2019 Nissan Maxima | Camera |
| 2019 Nissan Murano | Camera |
| 2019 Nissan Pathfinder | Camera |
| 2019 Nissan Titan | Camera |
| 2019 INFINITI Q60 | Camera |
| 2019 INFINITI QX30 | Camera |
| 2019 Nissan NV200 | Camera |
| 2018 Nissan Nv | Camera |
| 2019 Nissan Nv | Camera |
| 2019 INFINITI Q70L | Camera |
| Units affected | 1,228,830 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A missing back-up camera image removes a rear visibility aid and increases the risk of a crash while reversing. There is no warning sign before the display loses the image, so use mirrors and direct visual checks, then schedule the software update soon. Repair is free at any franchised Nissan dealer.
What should I do?
- Check your VIN to confirm your 2018-2019 Nissan or INFINITI model is included in this recall.
- Contact a franchised Nissan or INFINITI dealer to schedule the free back-up-camera software update.
- Bring the recall notice if Nissan has mailed one. If not, reference recall number 19V654 when you call.
- Verify the rear camera image appears every time you shift into reverse until the software update is complete.
- Call Nissan customer service at 1-800-867-7669 with questions about the recall or dealer scheduling.
What happens at the repair
At the dealer, a Nissan technician updates the back-up camera settings software so the display setting no longer stays in a state that hides the rear view image when reverse is selected. The software update and labor are free under the recall. Out-of-pocket repairs already paid are handled through the existing warranty, not through a separate reimbursement program, because the subject vehicles are under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| September 12, 2019 | NHTSA published the recall |
|---|---|
| October 7, 2019 | Dealer notification began |
| October 7, 2019 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 21, 2019 | Interim owner notification (was planned for this date) |
| November 11, 2019 | Owner notification mailed |
| November 11, 2019 | Dealer notification ended |
Frequently asked questions
What is recall 19V654?
Recall 19V654 covers 1,228,830 2018-2019 Nissan vehicles with back-up camera settings that can leave the rear-view image hidden when the vehicle is shifted into reverse. Nissan dealers update the back-up camera settings software for free.
What should I do if my 2018-2019 Nissan vehicle is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 19V654. If it is, contact a franchised Nissan dealer to schedule the back-up camera software update. Reference recall number 19V654 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost, and Nissan will update the back-up camera settings software free of charge at a franchised Nissan dealer.
What is the safety risk?
The safety risk is that the back-up camera display can show no rear-view image when the vehicle is in reverse. That loss of rear visibility increases the risk of a crash, especially while backing near people, vehicles, or objects.
What if I bought this vehicle used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2018-2019 Nissan vehicle is included, then reference recall number 19V654 when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V654000 |
|---|---|
| Nissan customer service | 1-800-867-7669 |
| NHTSA recall # | 19V654 |
| NHTSA recall # (full) | 19V654000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →