Recall 19V626 covers 101 2019-2020 Entegra motorhomes across five models for loose steering shaft bolts. Repair is free at any franchised Entegra dealer.
Entegra is recalling 101 2019-2020 Cornerstone, Insignia, Aspire, Reatta, and Anthem motorhomes because the upper and lower steering shaft bolts were not tightened enough, allowing the steering column shaft to come loose. A loose shaft can cause loss of steering control and raise crash risk; Entegra dealers will inspect and tighten the bolts free of charge.
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What's wrong?
The steering shaft is the metal link between the steering column and the steering system that turns the front wheels. On affected 2019-2020 Entegra Cornerstone, Insignia, Aspire, Reatta, and Anthem motorhomes, the upper and lower steering shaft bolts hold that link tight so the driver's steering input stays connected to the wheels.
These bolts were not tightened enough on some motorhomes built during the affected production window. Entegra traced the problem to a period when the regular line worker for that station was absent and other workers covered the job. If the bolts loosen, the steering column shaft can come loose instead of staying fixed in position.
There is no warning sign before failure. An owner finding a steering shaft nut or bolt loose in the cab is a direct sign that the motorhome needs inspection before more driving.
Who's affected?
Spans the Cornerstone, Insignia, Aspire, Reatta, and Anthem across the 2019 and 2020 model years, all tied to the same power steering system.
| 2019 Entegra Cornerstone | power steering system |
|---|---|
| 2019 Entegra Insignia | power steering system |
| 2020 Entegra Aspire | power steering system |
| 2020 Entegra Insignia | power steering system |
| 2020 Entegra Reatta | power steering system |
| 2020 Entegra Cornerstone | power steering system |
| 2020 Entegra Anthem | power steering system |
| 2019 Entegra Aspire | power steering system |
| 2019 Entegra Anthem | power steering system |
| 2019 Entegra Reatta | power steering system |
| Units affected | 101 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
A loose steering column shaft can lead to loss of steering control and increase the risk of a crash. If your VIN is included, schedule the steering shaft inspection and bolt tightening soon, and limit driving until the dealer checks it. Repair is free at any franchised Entegra dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Entegra Cornerstone, Insignia, Aspire, Reatta, or Anthem is included in this recall.
- Contact a franchised Entegra dealer to schedule the free steering-shaft bolt inspection and tightening that secures the steering column shaft.
- Bring the owner letter if you have it. Reference recall number 19V626 when you call.
- Avoid driving if the steering feels loose or abnormal until the dealer inspects it.
- Call Entegra customer service at 1-800-517-9137 with questions about the recall or repair appointment.
What happens at the repair
At the dealer, an Entegra technician inspects the upper and lower steering shaft bolts and tightens any bolts that are not secured correctly. The recall repair is free, including the inspection and any tightening needed on the steering column shaft hardware. Entegra has a general reimbursement plan on file. If you already paid for this same steering shaft bolt repair before the recall work, ask Entegra customer service or the dealer service desk how to submit documentation under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 28, 2019 | NHTSA published the recall |
|---|---|
| September 13, 2019 | Dealer notification began |
| September 13, 2019 | Dealer notification ended |
| September 13, 2019 | Interim owner notification (was planned for this date) |
| September 23, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 19V626?
Recall 19V626 covers 101 2019-2020 Entegra Cornerstone, Insignia, Aspire, Reatta, and Anthem motorhomes with upper and lower steering shaft bolts that were not tightened enough. A loose steering column shaft can cause loss of steering control and increase crash risk.
What should I do if my 2019-2020 Entegra Cornerstone, Insignia, Aspire, Reatta, or Anthem is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 19V626. If it is, contact a franchised Entegra dealer to schedule the steering shaft bolt inspection and tightening. Reference recall number 9901434 or 19V626 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost. Entegra dealers will inspect and tighten the upper and lower steering shaft bolts, as needed, free of charge.
Is it safe to drive my Entegra motorhome before the repair?
The recall does not tell owners to stop driving, but the defect involves steering control. If the steering feels loose, abnormal, or unsafe, stop using the motorhome and call an Entegra dealer or Entegra customer service at 1-800-517-9137.
What if I bought my Entegra motorhome used?
The free repair still applies. Recall repairs follow the VIN, not the first owner. Check your VIN to confirm whether your motorhome is included, then contact a franchised Entegra dealer for the steering shaft bolt inspection and tightening.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V626000 |
|---|---|
| Entegra customer service | 1-800-517-9137 |
| NHTSA recall # | 19V626 |
| NHTSA recall # (full) | 19V626000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →