Recall 19V625 affects 14 2019 Jayco Embark motorhomes for loose steering shaft bolts. Repair is free at any franchised Jayco dealer.
Jayco is recalling 14 2019 Embark motorhomes because upper and lower steering shaft bolts were insufficiently tightened, allowing the steering column shaft to come loose. A loose shaft can cause loss of steering control and raise crash risk, and Jayco dealers will inspect and tighten the bolts free of charge.
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What's wrong?
The steering shaft in a 2019 Jayco Embark is the mechanical link between the steering wheel and the rest of the steering system. When you turn the wheel, the shaft transfers that movement down the column so the front wheels respond. The upper and lower shaft bolts hold that connection tight.
On affected Embark motorhomes, those bolts were not tightened to Jayco's specification during assembly. Jayco traced the problem to a period when the usual worker at that station was absent and other workers filled in. Without the right torque, the steering column shaft can loosen from its mounting point instead of staying locked in place.
There is no warning sign before failure. A properly torqued bolt has a white line across it, but an owner should not rely on that mark as a driving decision. Have a Jayco dealer inspect and repair the steering shaft bolts under recall 19V625.
Who's affected?
| 2019 Jayco Embark | steering system |
|---|---|
| Units affected | 14 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2019 Jayco Embark motorhome is on the list. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
A loose steering column shaft can lead to loss of steering control and increase crash risk. The recall does not list a warning sign before failure, so confirm your VIN and schedule the dealer inspection soon. Repair is free at any franchised Jayco dealer.
What should I do?
- Check your VIN to confirm your 2019 Jayco Embark is included in this recall.
- Contact a franchised Jayco dealer to schedule the free steering shaft bolt inspection and tightening that secures the steering column shaft.
- Bring the recall notice if Jayco mailed one. If not, reference recall number 19V625 and Jayco recall 9901434 when you call.
- Drive cautiously until the inspection is complete. Stop driving and call the dealer if the steering feels loose or abnormal.
What happens at the repair
At the dealer, a Jayco technician inspects the upper and lower steering shaft bolts on the steering column shaft. If the bolts are loose, the technician tightens them to the proper specification. The recall repair is free, including inspection and any needed bolt tightening. Jayco also conducted owner outreach by phone with inspection instructions and a reply form for reporting findings, so bring any Jayco notice or inspection paperwork to the service desk when you arrive.
Timeline
| August 28, 2019 | NHTSA published the recall |
|---|---|
| September 13, 2019 | Dealer notification began |
| September 13, 2019 | Dealer notification ended |
| September 13, 2019 | Interim owner notification (was planned for this date) |
| September 23, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 19V625?
Recall 19V625 covers 14 2019 Jayco Embark motorhomes with steering shaft bolts that were not tightened enough, allowing the steering column shaft to come loose. A loose shaft can cause loss of steering control and increase crash risk. Jayco dealers inspect and tighten the bolts for free.
What should I do if my 2019 Jayco Embark is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 19V625. If it is, contact a franchised Jayco dealer to schedule the steering shaft bolt inspection and tightening. Reference Jayco recall number 9901434 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jayco dealers will inspect and tighten the upper and lower steering shaft bolts, if necessary, free of charge.
What is the safety risk in recall 19V625?
The safety risk is loss of steering control. Jayco reported that loose upper and lower steering shaft bolts can let the steering column shaft come loose, increasing crash risk. Confirm your VIN, then schedule the free dealer inspection and bolt tightening if your motorhome is included.
What if I bought my 2019 Jayco Embark used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Embark is included, then call a franchised Jayco dealer or Jayco customer service at 1-800-517-9137.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V625000 |
|---|---|
| Jayco customer service | 1-800-517-9137 |
| NHTSA recall # | 19V625 |
| NHTSA recall # (full) | 19V625000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →