Recall 19V619 affects 170 2017-2020 Look Cargo Trailer trailers for axle hanger bracket failure. Repair is free at any franchised Look dealer.
Look is recalling 170 2017-2020 Cargo Trailer models because the axle hanger bracket can fail and let the axle shift. That bracket failure can affect trailer stability and increase crash risk, and Look dealers will complete the recall repair free of charge.
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What's wrong?
The axle hanger bracket on a 2017-2020 Look Cargo Trailer is part of the leaf spring suspension. It ties the spring and axle assembly to the trailer frame, keeping the axle aligned as the trailer carries weight and moves over bumps. That bracket has to hold its shape under load so the axle stays in the intended position.
On affected trailers, the bracket material is too thin for the load it has to carry. The bracket can crack or break, which lets the axle shift out of place instead of staying square under the trailer. Corrected brackets have gussets at the ends, and the correct bracket material is 1/4 inch thick.
If the bracket fails while towing, an owner can feel a jolt and trailer sway. Those are warning signs that the axle has shifted and the trailer is no longer tracking normally.
Who's affected?
Covers Cargo Trailer units sold as Look, Cargo Express, and Pace across the 2017-2020 model years, all tied to the front suspension.
| 2020 Look Cargo Trailer | front suspension |
|---|---|
| 2017 Look Cargo Trailer | front suspension |
| 2018 Look Cargo Trailer | front suspension |
| 2019 Look Cargo Trailer | front suspension |
| 2017 Cargo Express Cargo Trailer | front suspension |
| 2018 Cargo Express Cargo Trailer | front suspension |
| 2019 Cargo Express Cargo Trailer | front suspension |
| 2020 Cargo Express Cargo Trailer | front suspension |
| 2017 Pace Cargo Trailer | front suspension |
| 2018 Pace Cargo Trailer | front suspension |
| 2019 Pace Cargo Trailer | front suspension |
| 2020 Pace Cargo Trailer | front suspension |
| Units affected | 170 |
| Field incidents | NHTSA has logged 3 field incidents to date. |
The model year and trailer brand narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
A failed hanger bracket can affect trailer stability and increase the risk of a crash. If you feel a jolt or sway, slow down, pull over where it is safe, and call the dealer before towing or hauling again. Repair is free at any franchised Look dealer.
What should I do?
- Check your VIN to confirm your 2017-2020 Look Cargo Trailer is included in this recall.
- Contact a franchised Look dealer to schedule the free hanger-bracket inspection and gusset weld reinforcement.
- Reference recall number 19V619 when you call, and bring the recall notice if LGS mailed one.
- Avoid hauling cargo until the axle hanger bracket repair is complete, because bracket failure can let the axle shift and affect trailer stability.
What happens at the repair
At the dealer, a Look technician checks the axle hanger bracket and welds gussets on both ends of the bracket when reinforcement is needed. The recall repair is free, and parts and labor are covered. If you already paid to repair a hanger bracket failure, contact Look customer service and identify the bracket failure on your trailer. The reimbursement plan says the claim is submitted to Lippert after that contact, with prior warranty repairs already handled through the warranty program.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 22, 2019 | NHTSA published the recall |
|---|---|
| August 26, 2019 | Dealer notification began |
| August 30, 2019 | Interim owner notification (was planned for this date) |
| October 3, 2019 | Owner notification mailed |
| October 25, 2019 | Dealer notification ended |
Frequently asked questions
What is recall 19V619?
Recall 19V619 covers 170 2017-2020 Look Cargo Trailer units with an axle hanger bracket that can fail and let the axle shift. NHTSA campaign 19V619 cites vehicle stability and crash risk. Dealers will weld gussets on both ends of the hanger bracket for free.
What should I do if my 2017-2020 Look Cargo Trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 19V619. If it is, contact a franchised Look dealer or LGS customer service at 1-877-475-5665 to arrange the hanger bracket reinforcement. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair the safety defect at no cost. For recall 19V619, dealers will weld gussets on both ends of the hanger bracket, if needed, free of charge.
What is the safety risk?
The safety risk is loss of vehicle stability if the axle hanger bracket fails and the axle shifts. NHTSA campaign 19V619 ties that condition to increased crash risk. Confirm the VIN, then arrange the free dealer repair before continued use.
When did the recall repair become available?
The recall began October 3, 2019, and the remedy is available. Owners can contact a franchised Look dealer or LGS customer service at 1-877-475-5665 to arrange the free hanger bracket reinforcement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V619000 |
|---|---|
| Look customer service | 1-877-475-5665 |
| NHTSA recall # | 19V619 |
| NHTSA recall # (full) | 19V619000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →