Recall 19V611 affects 67 2019-2020 Keystone Hideout toy haulers missing a garage warning label. Labels are free at any franchised Keystone dealer.
Keystone is recalling 67 2019-2020 Hideout toy haulers because the Special Transportation Provision warning label in the garage area is missing. Without that label, occupants are not warned that internal-combustion vehicles and equipment, plus flammable liquids, create carbon monoxide, asphyxiation, fire, or explosion risks; Keystone dealers will install the label free of charge.
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What's wrong?
The Special Transportation Provision warning label on a 2019-2020 Keystone Hideout toy hauler is the posted safety information for the garage area. That garage is where cargo is loaded, so the label needs to be visible on the wall where an owner or service technician can see the required transportation warning.
On affected trailers, Keystone says the AD-96 label was overlooked on a new model. The trailer itself is not described as having a failed mechanical part. The defect is missing safety information: the required garage-area label was not installed where it belonged.
Owners can check for the problem by looking inside the garage area of the travel trailer. The warning sign is simple: the Special Transportation Provision label is missing from the wall.
Who's affected?
Covers the 2019 and 2020 model years, with the same vehicle label issue across both.
| 2020 Keystone Hideout | vehicle label (placard or certification) |
|---|---|
| 2019 Keystone Hideout | vehicle label (placard or certification) |
| Units affected | 67 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Without the garage-area warning label, occupants are not cautioned that internal-combustion vehicles or equipment inside a recreational vehicle can cause carbon monoxide poisoning or asphyxiation, with risk of death or serious injury. Flammable fuel for that equipment also creates fire or explosion risk. Use extra care with stored equipment and ventilation until the label is installed. Repair is free at any franchised Keystone dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Keystone Hideout is included in this recall.
- Contact a franchised Keystone dealer to schedule the free Special Transportation Provision warning-label installation.
- Tell the dealer the missing garage-area label is the safety issue: it warns about carbon monoxide, asphyxiation, fire, and explosion risks from engine-powered equipment and flammable fuel.
- Bring the recall notice if Keystone mailed one. If not, reference recall number 19V611 when you call.
- Keep engine-powered equipment and flammable fuel out of the garage area until the warning label is installed and reviewed.
What happens at the repair
At the dealer, a Keystone service technician provides and installs the missing Special Transportation Provision warning labels in the garage area of the 2019-2020 Hideout toy hauler. The labels and labor are free under recall 19V611, and the remedy has been available since September 3, 2019. Keystone has a manufacturer reimbursement plan on file for owners who paid for this label-related repair before the recall notice. Bring documentation for the prior repair and ask the service desk or Keystone customer service how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 21, 2019 | NHTSA published the recall |
|---|---|
| September 3, 2019 | Owner notification mailed |
| September 20, 2019 | Dealer notification began |
| September 20, 2019 | Dealer notification ended |
| September 20, 2019 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| September 20, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V611?
Recall 19V611 covers 67 2019-2020 Keystone Hideout 25TH toy haulers with a Special Transportation Provision warning label issue in the garage area. Without that label, owners and occupants lose a key warning about carbon monoxide, asphyxiation, fire, and explosion risks from engine-powered vehicles or equipment carried inside the RV.
What should I do if my 2019-2020 Keystone Hideout is on this recall?
Check your VIN to confirm your specific trailer is included in recall 19V611. If it is, contact a franchised Keystone dealer and ask for the Special Transportation Provision warning label. Reference recall number 19V611000 when you call. The label is provided free of charge.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to provide recall remedies at no cost, and Keystone dealers will provide the Special Transportation Provision warning label free of charge. Keystone lists recall number 19-359 for this campaign.
What is the safety risk?
The safety risk is missing owner guidance in the garage area. The label warns that internal-combustion-engine vehicles or equipment inside a recreational vehicle can cause carbon monoxide poisoning or asphyxiation, and that flammable liquids used for that equipment can cause a fire or explosion.
When did Keystone start this recall?
Keystone began recall 19V611 on September 3, 2019. If you own a 2019-2020 Keystone Hideout and never received a notice, check your VIN and call a franchised Keystone dealer or Keystone customer service at 1-866-425-4369.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V611000 |
|---|---|
| Keystone customer service | 1-866-425-4369 |
| NHTSA recall # | 19V611 |
| NHTSA recall # (full) | 19V611000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →