Recall 19V593 covers 5,938 2017-2020 BMW G310R, G310 Gs, and C 400 X vehicles for corroding brake calipers. Free repair at any franchised BMW dealer.
BMW is recalling 5,938 2017-2020 G310R, G310 Gs, and C 400 X scooters and motorcycles because the front and rear brake caliper pistons can corrode and stick or drag inside the caliper bore. A sticking or dragging brake can reduce braking performance and increase crash risk, and BMW dealers will complete the recall repair free of charge.
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What's wrong?
On the 2017-2020 BMW G310R, G310 Gs, and C 400 X, the brake caliper is the clamp around the brake disc. Inside each caliper, a piston slides in a bore, which is the channel that guides it. When you brake, that piston presses the pads against the disc and then releases so the wheel turns freely again.
On affected motorcycles and scooters, long-term exposure to certain winter road-treatment conditions can corrode the brake caliper piston bore. The bore lacks the protective surface treatment needed for that exposure. As corrosion builds, the piston loses clearance, then sticks or drags instead of moving cleanly. That drag can affect braking performance and keep the wheel from rolling normally.
Owners can notice more brake noise, a motorcycle or scooter that is harder to push by hand, visible corrosion on the calipers, weaker acceleration, or an unusual odor near the calipers. Those are warning signs that the brake piston is not releasing as it should.
Who's affected?
Spans the G310R, G310 Gs, and C 400 X across the 2017, 2018, 2019, and 2020 model years, all tied to the hydraulic brake system.
| 2019 BMW G310R | hydraulic brake system |
|---|---|
| 2020 BMW G310R | hydraulic brake system |
| 2018 BMW G310 Gs | hydraulic brake system |
| 2019 BMW C 400 X | hydraulic brake system |
| 2020 BMW G310 Gs | hydraulic brake system |
| 2017 BMW G310R | hydraulic brake system |
| 2018 BMW G310R | hydraulic brake system |
| 2019 BMW G310 Gs | hydraulic brake system |
| Units affected | 5,938 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
When a brake sticks or drags, braking performance is affected and crash risk increases. More brake noise, harder manual maneuvering, visible caliper corrosion, reduced acceleration, or an unusual odor near the calipers means the motorcycle or scooter needs dealer attention. Schedule the recall repair soon. Repair is free at any franchised BMW dealer.
What should I do?
- Check your VIN to confirm your 2017-2020 BMW G310R, G310 Gs, or C 400 X is included in this recall.
- Contact a franchised BMW dealer to schedule the free front and rear brake-caliper replacement that fixes sticking or dragging caliper pistons.
- Bring the recall notice if BMW sent one. If not, reference recall number 19V593 when you call.
- Drive cautiously until the repair is complete. Leave extra following distance and avoid hard braking.
- Call BMW customer service at 1-800-525-7417 with questions about scheduling or owner support.
What happens at the repair
At the dealer, a BMW technician replaces the front and rear brake calipers, including the piston assemblies that can corrode and stick in the caliper bore. The replacement parts and labor are free under the recall. BMW used its general reimbursement plan on file for this campaign, so documented out-of-pocket brake-caliper repairs paid before the recall notice go through that plan. Ask BMW customer service or the dealer service desk how to submit repair documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 13, 2019 | Dealer notification began |
|---|---|
| August 13, 2019 | Dealer notification ended |
| August 14, 2019 | NHTSA published the recall |
| October 4, 2019 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 4, 2019 | Interim owner notification (was planned for this date) |
| March 13, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 19V593?
Recall 19V593 covers 5,938 2017-2020 BMW G310R, G310 Gs, and C 400 X scooters and motorcycles with brake caliper pistons that can corrode and stick or drag in the caliper bore. BMW dealers will replace the front and rear brake calipers for free.
What should I do if my 2017-2020 BMW G310R, G310 Gs, or C 400 X is on this recall?
Check your VIN to confirm your specific scooter or motorcycle is included in recall 19V593. If it is, contact a franchised BMW dealer to schedule front and rear brake caliper replacement. Reference recall number 19V593 when you call. The repair is free.
Is the BMW recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. BMW dealers will replace the affected front and rear brake calipers free of charge, regardless of where you bought the scooter or motorcycle.
What is the safety risk with recall 19V593?
The safety risk is reduced braking performance from a sticking or dragging brake. A brake caliper piston that corrodes and binds in the bore can affect how the brake releases or applies, increasing crash risk. Have the free caliper replacement completed by a BMW dealer.
When did BMW start this recall?
BMW began the recall on March 13, 2020. If you own a 2017-2020 BMW G310R, G310 Gs, or C 400 X and never received a letter, check your VIN and contact a franchised BMW dealer with recall number 19V593.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V593000 |
|---|---|
| BMW customer service | 1-800-525-7417 |
| NHTSA recall # | 19V593 |
| NHTSA recall # (full) | 19V593000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →