Recall 19V582 affects 1 2017 Dennis Eagle Diego vehicle for a changeover-switch defect that disables brake lights. Repair is free at a franchised Dennis Eagle dealer.
Dennis Eagle is recalling one 2017 Diego truck under recall 19V582 because a failure of the changeover switch can shift the instrument cluster and throttle to the opposite side, and a passenger pressing the brake pedal can disable the Electronic Braking System and the brake lights. The dealer repair is free.
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What's wrong?
The 2017 Dennis Eagle Diego is a dual-drive refuse truck, built so the operator can drive from either the right-hand or the left-hand side of the cab. A changeover switch tells the truck which side is active, routing the instrument cluster readings and the throttle pedal to whichever seat the driver is using. The Electronic Braking System, or EBS, ties both brake pedals into one hydraulic and electronic circuit so the active seat controls the stop.
On this truck, two faults were found during road testing. If the changeover switch fails while the truck is being driven from the right-hand seat, the instrument cluster and throttle controls hand over to the left-hand seat without warning. Separately, if a passenger presses the brake pedal on their side of the cab, the EBS shuts down and the brake lights at the rear of the truck do not illuminate.
The driver will see the EBS warning light come on in the instrument cluster when the system has been disabled. That light is the warning sign to stop and have the truck checked.
Who's affected?
A single Diego truck built on May 1, 2017 is in scope, covering three separate component areas on the same vehicle.
| 2017 Dennis Eagle Diego | instrument panel |
|---|---|
| 2017 Dennis Eagle Diego | Accelerator pedal |
| 2017 Dennis Eagle Diego | Brake lights |
| Units affected | 1 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included in this recall.
What's the safety risk?
Losing the cluster display, throttle control, and brake lights raises the risk of a crash. The EBS warning light in the instrument cluster turns on before the failure, so treat that light as a reason to stop driving and call the dealer. Drive cautiously until the work is done, and avoid traffic where sudden stops are likely. Repair is free at any franchised Dennis Eagle dealer.
What should I do?
- Check your VIN to confirm your 2017 Dennis Eagle Diego is included in this recall.
- Contact a franchised Dennis Eagle dealer to schedule the free software update to the LHS and RHS instrument cluster and brake line pressure switch that addresses the changeover switch failure.
- Call Dennis Eagle customer service at 1-813-440-8136 with questions and reference recall number 19V582 (Dennis Eagle recall FSI1310) when you call.
- Bring the owner notice if Dennis Eagle has mailed one; letters went out on August 12, 2019.
- Until the repair is complete, watch for loss of the instrument cluster or throttle response when driving from the right-hand side, and confirm brake lights are working before each trip.
What happens at the repair
At the dealer, a Dennis Eagle technician updates the software on the left-hand and right-hand instrument clusters and reprograms the brake line pressure switch. Parts and labor are free under the recall. If you have already paid out of pocket for a related repair, the manufacturer's standard reimbursement plan covers documented expenses. Bring your receipts to the service desk when you arrive, or contact Dennis Eagle customer service at 1-813-440-8136 to confirm what documentation is needed before your visit.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 9, 2019 | NHTSA published the recall |
|---|---|
| August 12, 2019 | Owner notification mailed |
| August 30, 2019 | Dealer notification began |
| August 30, 2019 | Dealer notification ended |
| August 30, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V582?
Recall 19V582 covers 1 2017 Dennis Eagle Diego vehicle with a changeover switch defect. If the switch fails while the vehicle is driven from the right-hand side, the instrument cluster and throttle controls can switch to the left-hand side, and the brake lights can stop illuminating when a passenger presses the brake pedal.
What should I do if my 2017 Dennis Eagle Diego is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 19V582. If it is, contact a Dennis Eagle dealer to schedule the instrument cluster and brake line pressure switch update. Reference recall number 19V582 when you call. You can also reach Dennis Eagle customer service at 1-813-440-8136.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair the defect at no cost to the owner. Dennis Eagle will update the left-hand and right-hand instrument clusters and the brake line pressure switch free of charge. Reference Dennis Eagle's internal recall number FSI1310 when scheduling service.
What is the safety risk?
If the changeover switch fails, the driver loses the instrument cluster display and throttle control on the right-hand side. If a passenger then presses the brake pedal, the Electronic Braking System is disabled and the brake lights do not illuminate. NHTSA states this increases the risk of a crash.
What if I already paid for this repair?
Contact Dennis Eagle customer service at 1-813-440-8136 to ask about reimbursement for prior out-of-pocket work tied to the changeover switch, instrument cluster, or brake line pressure switch. Reference recall number 19V582 and have your receipts and repair records ready when you call.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V582000 |
|---|---|
| Dennis Eagle customer service | 1-813-440-8136 |
| NHTSA recall # | 19V582 |
| NHTSA recall # (full) | 19V582000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →