Recall 19V578 affects 118 2018-2019 Altec Aerial Device units for pedestal fastener failure. Inspection and needed replacement are free at any franchised Altec dealer.
Altec is recalling 118 2018-2019 Aerial Device units because the high strength fasteners that secure the pedestal to the turntable can fail. If those fasteners break, the pedestal can separate from the turntable, raising the risk of injury or death; Altec will repair the equipment free of charge.
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What's wrong?
The 2018-2019 Altec Aerial Device uses high strength fasteners around the rotation bearing area to hold the pedestal and turntable together. That joint lets the aerial device rotate while keeping the upper structure secured to the base. Those bolts have to keep clamping force through inspection, travel, setup, and use.
On affected units, the fasteners came from a lot vulnerable to environmental hydrogen embrittlement. Hydrogen exposure has made the steel brittle, so a bolt that should hold torque breaks instead of stretching and holding load. Altec found broken rotation bearing fasteners during daily inspection and replaced affected fasteners with parts from a different lot.
There is no warning sign before failure. The issue was found through inspection, including broken fasteners and fasteners that failed during torque checks.
Who's affected?
The scope is split between Equipment and body or structural component classifications across the 2018 and 2019 model years.
| 2018 Altec Aerial Device | Equipment |
|---|---|
| 2018 Altec Aerial Device | body or structural component |
| 2019 Altec Aerial Device | Equipment |
| 2019 Altec Aerial Device | body or structural component |
| Units affected | 118 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Broken fasteners can let the pedestal separate from the turntable, increasing the risk of injury or death for anyone using or working near the aerial device. Schedule the inspection before using the aerial device for work. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2018-2019 Altec Aerial Device is included in this recall.
- Contact a franchised Altec dealer to schedule the free pedestal-fastener inspection and any needed replacement that keeps the pedestal secured to the turntable.
- Bring the recall notice if Altec has mailed one. If not, reference recall number 19V578 when you call.
- Avoid operating the aerial device until the pedestal fasteners are inspected and repaired.
What happens at the repair
At the dealer, an Altec technician inspects the high strength fasteners that secure the pedestal to the turntable and replaces any fasteners that do not pass inspection. Parts and labor are free under the recall. Altec has a general reimbursement plan on file for owners who already paid for a related repair before the recall work. Keep repair invoices and payment documentation, and ask Altec customer service how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 6, 2019 | NHTSA published the recall |
|---|---|
| August 9, 2019 | Dealer notification began |
| August 9, 2019 | Dealer notification ended |
| August 9, 2019 | Owner notification mailed |
| August 9, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V578?
Recall 19V578 covers 118 2018-2019 Altec Aerial Devices with high strength fasteners that secure the pedestal to the turntable. If those fasteners break, the pedestal can separate from the turntable, increasing the risk of injury or death. Altec dealers inspect the fasteners and replace them as needed for free.
What should I do if my 2018-2019 Altec Aerial Device is on this recall?
Check your VIN to confirm whether your specific aerial device is included in recall 19V578. If it is, contact an Altec dealer or Altec customer service at 1-877-462-5832 to arrange the fastener inspection. Reference recall 19V578 when you call. The inspection and needed replacement are free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 19V578, Altec dealers inspect the pedestal-to-turntable fasteners and replace affected fasteners as necessary free of charge.
What is the safety risk?
The safety risk is pedestal separation from the turntable if the fasteners break. That separation increases the risk of injury or death, according to recall 19V578. The repair path is to have an Altec dealer inspect the fasteners and replace them as needed for free.
When did Altec start this recall?
Altec began the recall on August 9, 2019. Owner notices were sent, but a used or reassigned aerial device still needs a VIN check to confirm inclusion. If your unit is included, contact Altec customer service at 1-877-462-5832 or an Altec dealer for the free inspection.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V578000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 19V578 |
| NHTSA recall # (full) | 19V578000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →