Recall 19V573 affects 32 2016-2019 Altec Aerial Device units with stability defects. Repairs are free through Altec: charts, HOP settings, counterweight, stability test.
Altec is recalling 32 2016-2019 Aerial Device units because the LS60 aerial equipment has a stability problem tied to level-ground and slope requirements. An unstable aerial device can overturn and increase the risk of injury, and Altec dealers will complete the recall repair free of charge.
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What's wrong?
The LS60 Aerial Device on 2016-2019 Altec units is the lift equipment that positions a worker and tools above the truck. Its stability depends on the truck weight, load chart, slope limits, and the Hydraulic Overload Protection system, called HOP. HOP is designed to warn the operator and limit overload conditions before the unit is pushed beyond its rated capacity.
On affected units, Altec found that the stability test procedure did not put the device in its highest overturning moment position. That means the original required curb weight was set too low for the worst loading position on level ground or a slope. Altec also found that the production procedure set HOP trip pressure incorrectly, so the system did not prevent overloading as intended.
An operator can see or hear the warning sign through the HOP system's audible or visual alerts for a potential overload condition. Treat that alert as a load warning, because the unit has an increased risk of becoming unstable and overturning.
Who's affected?
The 2016-2019 model years all involve the same equipment component.
| 2017 Altec Aerial Device | Equipment |
|---|---|
| 2018 Altec Aerial Device | Equipment |
| 2019 Altec Aerial Device | Equipment |
| 2016 Altec Aerial Device | Equipment |
| Units affected | 32 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
An unstable aerial device can increase the risk of injury, especially if the unit is loaded beyond its stable operating range. Audible or visual HOP alerts signal overload conditions, so stop operation and arrange service when those alerts appear. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2016-2019 Altec Aerial Device is included in this recall.
- Contact Altec customer service at 1-877-462-5832 to confirm the free repair path for your unit.
- Schedule the load-chart replacement, HOP setting adjustment, counterweight verification, and stability test that address the instability and overturn risk.
- Bring the recall notice if Altec mailed one. If not, reference recall number 19V573 when you call.
- Keep the aerial device out of service until the repair and stability test are complete.
What happens at the repair
At the dealer, an Altec technician replaces the unit load charts, adjusts the Hydraulic Overload Protection settings, verifies that the unit has the proper counterweight, and completes a stability test. The recall repair is free. If you have already paid out of pocket for the same recall repair, Altec's standard reimbursement plan covers documented expenses. Keep your repair paperwork and contact Altec customer service at 1-877-462-5832 for the claim process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 5, 2019 | NHTSA published the recall |
|---|---|
| September 13, 2019 | Owner notification mailed |
| October 1, 2019 | Dealer notification began |
| October 1, 2019 | Interim owner notification (was planned for this date) |
| October 2, 2019 | Dealer notification ended |
Frequently asked questions
What is recall 19V573?
Recall 19V573 covers 32 2016-2019 Altec Aerial Device units with stability concerns on level ground and slopes. The aerial device can become unstable and overturn, increasing injury risk. Altec's remedy includes updated load charts, Hydraulic Overload Protection settings, counterweight verification, and a stability test.
What should I do if my 2016-2019 Altec Aerial Device is on this recall?
Check your VIN to confirm your specific unit is included in recall 19V573. If it is, contact Altec customer service at 1-877-462-5832 and reference recall 19V573. Altec will provide instructions for the load chart replacement, HOP adjustment, counterweight check, and stability test.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall remedy at no cost. For recall 19V573, Altec's remedy includes replacing the unit load charts, adjusting the Hydraulic Overload Protection settings, verifying the proper counterweight, and performing a stability test.
What is the safety risk?
The safety risk is instability during aerial-device operation. If the unit does not meet level-ground and slope stability requirements, it can overturn and increase the risk of injury. Confirm the recall status with your VIN before using the aerial device for work.
When did Altec start this recall?
Altec began the recall on September 13, 2019. Owners with included units were instructed to replace the unit load charts, adjust the Hydraulic Overload Protection settings, verify the counterweight, and perform a stability test.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V573000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 19V573 |
| NHTSA recall # (full) | 19V573000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →