Recall 19V566 covers 181 2019-2020 Thor Motor Coach Omni and Magnitude motorhomes with battery trays that detach. Free repair at franchised Thor Motor Coach dealers.
Thor Motor Coach is recalling 181 2019-2020 Omni and Magnitude motorhomes because an improperly welded battery tray can detach from the chassis. If the tray separates, the battery can discharge, stall the vehicle, and increase the risk of a crash; Thor Motor Coach dealers will complete the recall repair free of charge.
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What's wrong?
The battery tray on 2019-2020 Thor Motor Coach Omni and Magnitude motorhomes is the metal support that holds the house battery in place on the chassis frame. It is supposed to keep the battery secure while the motorhome moves, turns, and rides over rough pavement. The welds between the tray and frame carry that load.
On affected motorhomes, the battery tray was welded with too little weld material on a specific MORryde production line. That weak joint can crack or break away from the frame. If the weld lets go, the tray can detach from the chassis instead of staying mounted where the battery belongs.
There is no warning sign before failure. An owner would not have a reliable dash light, sound, or driving symptom that proves the tray weld is about to fail, so the defect depends on inspection and the recall repair.
Who's affected?
Covers the Omni and Magnitude motorhome lines across the 2019 and 2020 model years, all tied to the same equipment component.
| 2019 Thor Motor Coach Omni | Equipment |
|---|---|
| 2019 Thor Motor Coach Magnitude | Equipment |
| 2020 Thor Motor Coach Magnitude | Equipment |
| 2020 Thor Motor Coach Omni | Equipment |
| Units affected | 181 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
A detached battery tray can let the battery discharge, causing the vehicle to stall and increasing the risk of a crash. If your Omni or Magnitude loses power or stalls, move out of traffic when safe and call the dealer. Repair is free at any franchised Thor Motor Coach dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Thor Motor Coach Omni or Magnitude is included in this recall.
- Contact a franchised Thor Motor Coach dealer to schedule the free battery-tray support weld that keeps the tray attached to the chassis.
- Bring the recall notice if Thor Motor Coach mailed one. If not, reference recall number 19V566 when you call.
- Drive cautiously until the repair is complete, and pull over safely if the vehicle stalls.
- Call Thor Motor Coach customer service at 1-877-855-2867 with questions about recall number 19V566.
What happens at the repair
At the dealer, a Thor Motor Coach technician welds an additional support to the battery tray so it stays secured to the chassis frame. The recall repair is free, including parts and labor. If you already paid out of pocket for a battery tray repair tied to this recall, Thor Motor Coach says reimbursement is handled through the normal warranty claim process. Ask the service desk or Thor Motor Coach customer service how to submit the claim and what repair documentation they need.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 1, 2019 | NHTSA published the recall |
|---|---|
| August 8, 2019 | Owner notification mailed |
| September 30, 2019 | Dealer notification began |
| September 30, 2019 | Dealer notification ended |
| September 30, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V566?
Recall 19V566 covers 181 2019-2020 Thor Motor Coach Omni and Magnitude motorhomes with a battery tray that was improperly welded to the chassis frame. If the tray detaches, the battery can discharge, the vehicle can stall, and crash risk increases. Dealers add support welds for free.
What should I do if my 2019-2020 Thor Motor Coach Omni or Magnitude is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 19V566. If it is, contact a franchised Thor Motor Coach dealer to schedule the battery tray support weld. Reference recall number RC000171 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair the defect at no cost, and Thor Motor Coach dealers will weld an additional support to the battery tray free of charge.
What is the safety risk?
The safety risk is a stall caused by battery discharge after the tray detaches from the chassis. A stall can increase crash risk, especially in traffic. Until the repair is complete, use the VIN result and dealer guidance to decide whether to drive the motorhome.
What if I bought my Thor Motor Coach motorhome used?
The free repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your Omni or Magnitude is included, then call a franchised Thor Motor Coach dealer or Thor Motor Coach customer service at 1-877-855-2867.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V566000 |
|---|---|
| Thor Motor Coach customer service | 1-877-855-2867 |
| NHTSA recall # | 19V566 |
| NHTSA recall # (full) | 19V566000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →