Recall 19V556 affects 237 2019 Ram 1500 trucks because instrument cluster warnings do not illuminate properly. Free repair at any franchised Ram dealer.
Ram is recalling 237 2019 1500 pickups because a defect can keep the instrument cluster from properly illuminating driver warnings. When those warnings are not visible, the driver can miss system alerts and face a higher crash risk; Ram dealers will complete the free recall repair.
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What's wrong?
The instrument cluster in the 2019 Ram 1500 is the display panel directly in front of the driver. It shows speed, gauge readings, warning messages, and other information the driver uses while the truck is running. It also works with warning chimes that alert the driver when the truck needs attention.
On the affected truck, the cluster assembly was built with suspect software. Under the right fault condition, the cluster can become non-operational instead of lighting the warnings, messages, and gauges. The remedy cluster uses watchdog enabled software, which gives the cluster a built-in check when the software stops responding.
There is no warning sign before failure. If the cluster stops working, the driver loses the normal visual and sound alerts that are supposed to appear when the truck reports a problem.
Who's affected?
| 2019 Ram 1500 | instrument panel |
|---|---|
| Units affected | 237 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2019 Ram 1500 pickup truck is on the list. Check your VIN to confirm whether your specific pickup truck is included.
What's the safety risk?
If the instrument cluster does not illuminate properly, the driver can miss warnings about vehicle systems, which increases the risk of a crash. There is no warning sign before the display problem. Schedule the repair soon and pay close attention to any unusual vehicle behavior. Repair is free at any franchised Ram dealer.
What should I do?
- Check your VIN to confirm your 2019 Ram 1500 is included in this recall.
- Contact a franchised Ram dealer to schedule the free instrument-cluster replacement that fixes driver warnings that fail to illuminate properly.
- Bring the recall notice if Ram mailed one; reference recall number 19V556 when you call.
- Drive cautiously until the repair is complete, because the cluster defect can keep vehicle-system warnings from lighting properly.
What happens at the repair
At the dealer, a Ram technician replaces the instrument cluster covered by the recall. The replacement parts and labor are free, and the repair is available now. If you already paid for an instrument cluster repair tied to this condition, Ram's reimbursement process covers confirmed expenses. Send the original receipt or other proof of payment to the company as directed in the owner letter so the expense can be reviewed and confirmed.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 26, 2019 | NHTSA published the recall |
|---|---|
| August 8, 2019 | Owner notification mailed |
| September 13, 2019 | Dealer notification began |
| September 13, 2019 | Dealer notification ended |
| September 13, 2019 | Interim owner notification (was planned for this date) |
| January 15, 2020 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
Frequently asked questions
What is recall 19V556?
Recall 19V556 covers 237 2019 Ram 1500 trucks with an instrument cluster that fails to properly illuminate driver warnings. That can keep the driver from seeing warnings about vehicle systems and increase crash risk. Ram dealers will replace the instrument cluster for free.
What should I do if my 2019 Ram 1500 is on this recall?
Check your VIN to confirm your specific truck is included in recall 19V556. If it is, contact a franchised Ram dealer to schedule the instrument cluster replacement. Reference recall 19V556 or manufacturer recall code V83 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the remedy for recall 19V556 is a free instrument cluster replacement at a franchised Ram dealer.
What is the safety risk with this Ram 1500 recall?
The risk is that important driver warnings fail to illuminate in the instrument cluster. If the driver does not see a warning about a vehicle system, the chance of a crash increases. The fix is to have the dealer replace the instrument cluster for free.
What if I bought my 2019 Ram 1500 used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2019 Ram 1500 is included, then give recall 19V556 or recall code V83 to the Ram service desk.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V556000 |
|---|---|
| Ram customer service | 1-800-853-1403 |
| NHTSA recall # | 19V556 |
| NHTSA recall # (full) | 19V556000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →