Recall 19V530 affects 6 2019 Byd C8M buses because glass roof escape hatches can shatter. Byd technicians replace the hatches for free.
Byd is recalling 6 2019 C8M buses equipped with Transpec glass roof escape hatches because temperature and vibration stress can shatter the tempered glass. If the hatch breaks, glass fragments can fall onto passengers and increase injury risk; the dealer repair will be free once available.
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What's wrong?
The Transpec glass roof escape hatch on the 2019 Byd C8M bus is an emergency roof exit with a tempered glass panel. In normal use, the hatch closes the roof opening, keeps weather out of the passenger area, and gives passengers and responders another way out if a side exit is blocked.
On affected buses, the glass hatch can have a defect at the edge of the tempered glass. Temperature changes and vibration put stress on that edge as the bus moves. If the edge fails, the tempered glass panel can shatter instead of staying contained in the hatch frame. Glass fragments can fall into the passenger area and increase the risk of injury.
There is no warning sign before failure. An owner, fleet operator, or service department should identify the affected Transpec hatch by the label on the bottom of the glass hatch, then replace the included hatch under recall 19V530.
Who's affected?
| 2019 Byd C8M | body or structural component |
|---|---|
| Units affected | 6 |
Not every 2019 Byd C8M bus is on the list. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the tempered glass roof hatch shatters, glass fragments can fall onto passengers and increase the risk of injury. There is no listed warning sign before failure, so schedule the recall work soon and avoid seating passengers under the hatch until it is fixed. Repair will be free at any franchised Byd dealer once available.
What should I do?
- Check your VIN to confirm your 2019 Byd C8M is included in this recall.
- Contact Byd customer service at 1-661-940-3250 for repair status and reference recall number 19V530 when you call.
- Ask Byd how to arrange the free glass roof hatch replacement that fixes the shatter-prone Transpec roof escape hatch.
- Bring the recall notice if Byd mailed one, or bring your VIN and recall number 19V530 to the repair appointment.
- Keep passengers away from the roof hatch area until the repair is complete.
What happens at the repair
Byd has already notified affected owners. The dealer repair is to replace the Transpec glass roof escape hatches covered by recall 19V530. Once the repair is available for your VIN, a Byd technician will remove the affected glass roof hatches and install replacement hatches at no charge. Parts and labor are covered under the recall. Call Byd customer service at 1-661-940-3250 if the service desk needs help confirming the campaign or parts path.
Timeline
| July 14, 2019 | NHTSA published the recall |
|---|---|
| July 22, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 19V530?
Recall 19V530 covers 6 2019 Byd C8M buses equipped with Transpec glass roof escape hatches. Temperature and vibration stresses can shatter the tempered glass roof hatch, sending glass fragments toward passengers. Byd technicians replace the glass roof hatches for free.
What should I do if my 2019 Byd C8M is on this recall?
Check your VIN to confirm your specific bus is included in recall 19V530. If it is, contact Byd customer service at 1-661-940-3250 to arrange the free glass roof hatch replacement. Reference recall number 19V530 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 19V530, Byd technicians replace the affected glass roof hatches free of charge.
What is the safety risk?
The safety risk is falling glass inside the bus. NHTSA campaign 19V530 says temperature and vibration stresses can cause the tempered glass roof hatch to shatter, and glass fragments can fall onto passengers, increasing injury risk.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V530000 |
|---|---|
| Byd customer service | 1-661-940-3250 |
| NHTSA recall # | 19V530 |
| NHTSA recall # (full) | 19V530000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →