Recall 19V503 affects 1,325 2017-2019 Toyota Camry, Corolla, RAV4, Sienna, and Yaris vehicles for an incorrect load label. Free repair at any franchised Toyota dealer.
Southeast Toyota Distributors is recalling 1,325 2017-2019 Toyota Camry, Corolla, RAV4, Sienna, and Yaris vehicles fitted with factory-installed floor mats under recall 19V503 because the load carrying capacity label is incorrect. An inaccurate label can lead owners to overload the vehicle and raise the risk of a crash, and Toyota dealers will install a corrected label free of charge.
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What's wrong?
The load carrying capacity modification label is the sticker on the driver-side door jamb that tells you how much weight your vehicle can safely carry in passengers and cargo. Federal Motor Vehicle Safety Standard 110 sets the math for that number. The label is how an owner knows when the vehicle is loaded past its safe limit.
On affected 2017-2019 Toyota Camry, Corolla, RAV4, Sienna, and Yaris vehicles with factory-installed floor mats, the label shows an incorrect load carrying capacity. Southeast Toyota Distributors added the weight of the factory floor mats to the label calculation, but Toyota had already counted those mats in the vehicle's certified weight. The mats were subtracted twice, so the number printed on the label understates how much the vehicle can actually carry.
There is no warning sign before failure. The defect is a printed value on a sticker, not a mechanical fault, so nothing shifts in how the vehicle drives or feels.
Who's affected?
Covers five Toyota nameplates (RAV4, Camry, Sienna, Yaris, Corolla) across the 2017, 2018, and 2019 model years, all built between December 19, 2016 and February 22, 2019.
| 2017 Toyota RAV4 | vehicle label (placard or certification) |
|---|---|
| 2019 Toyota Camry | vehicle label (placard or certification) |
| 2018 Toyota RAV4 | vehicle label (placard or certification) |
| 2017 Toyota Camry | vehicle label (placard or certification) |
| 2018 Toyota Camry | vehicle label (placard or certification) |
| 2019 Toyota RAV4 | vehicle label (placard or certification) |
| 2017 Toyota Sienna | vehicle label (placard or certification) |
| 2017 Toyota Yaris | vehicle label (placard or certification) |
| 2017 Toyota Corolla | vehicle label (placard or certification) |
| 2018 Toyota Sienna | vehicle label (placard or certification) |
| 2018 Toyota Yaris | vehicle label (placard or certification) |
| 2018 Toyota Corolla | vehicle label (placard or certification) |
| 2019 Toyota Corolla | vehicle label (placard or certification) |
| 2019 Toyota Sienna | vehicle label (placard or certification) |
| 2019 Toyota Yaris | vehicle label (placard or certification) |
| Units affected | 1,325 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included in this recall.
What's the safety risk?
An incorrect tire and loading label can lead an owner to overload the vehicle without realizing it, which raises the risk of a crash. Confirm the label is the corrected version before loading passengers or cargo near the listed limits, and contact the dealer if it has not been replaced. Repair is free at any franchised Toyota dealer.
What should I do?
- Check your VIN to confirm your 2017-2019 Toyota Camry, Corolla, RAV4, Sienna, or Yaris is included in this recall.
- Contact your nearest franchised Toyota dealer to schedule the corrected load-carrying-capacity label installation (the dealer places an accurate label over the incorrect one so you can load the vehicle within its true limits).
- Reference recall number 19V503 (Southeast Toyota recall SET19A) when you call the dealer or Toyota customer service.
- Call Toyota customer service at 1-888-270-9371 with questions about scheduling, parts availability, or the corrected label.
- Avoid loading the vehicle near its stated maximum cargo or passenger capacity until the corrected label is installed, since the current label understates how the floor mats affect the load limit.
What happens at the repair
At the dealer, a Toyota technician places a corrected load carrying capacity modification label over the inaccurate one on your vehicle. The replacement label and labor are free under the recall. If you have already paid out of pocket for a related repair tied to this label issue, Southeast Toyota Distributors has a general reimbursement plan on file. Bring your receipts and any related paperwork to the service desk when you arrive, and ask them to review the documentation against the SET19A campaign.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 28, 2019 | NHTSA published the recall |
|---|---|
| June 28, 2019 | Dealer notification began |
| June 28, 2019 | Dealer notification ended |
| August 23, 2019 | Owner notification mailed |
| August 27, 2019 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| August 27, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V503?
Recall 19V503 covers 1,325 2017-2019 Toyota Camry, Corolla, RAV4, Sienna, and Yaris vehicles distributed by Southeast Toyota with factory-installed floor mats. The load carrying capacity modification label is incorrect, which can lead to unintentional overloading. Southeast Toyota will provide a corrected label free of charge.
What should I do if my 2017-2019 Toyota Camry, Corolla, RAV4, Sienna, or Yaris is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 19V503. If it is, contact a franchised Toyota dealer to receive the corrected load carrying capacity label. Reference Southeast Toyota recall SET19A or NHTSA campaign 19V503 when you call. The corrected label is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to correct the defect at no cost to the owner. Southeast Toyota will provide and place the corrected load carrying capacity label free of charge at a franchised Toyota dealer, regardless of where the vehicle was originally purchased.
What if I bought my Toyota used?
The free label correction still applies. Federal recall law requires the recall to be honored regardless of ownership history. If Southeast Toyota never mailed you a notice, check your VIN to confirm whether your vehicle is included, and reference recall 19V503 or SET19A when you call the dealer.
What is the safety risk from an incorrect label?
The label shows how much weight the vehicle can safely carry. An incorrect figure can lead an owner to load passengers and cargo beyond the true limit, which increases the risk of a crash. The corrected label restores accurate load guidance for the affected Camry, Corolla, RAV4, Sienna, and Yaris vehicles.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V503000 |
|---|---|
| Toyota customer service | 1-888-270-9371 |
| NHTSA recall # | 19V503 |
| NHTSA recall # (full) | 19V503000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →