Recall 19V467 affects 3,851 2018-2020 Isuzu FTR and Chevrolet 6500XD trucks for a loose steering stopper bolt. Repair is free at any franchised Isuzu dealer.
Isuzu is recalling 3,851 2018-2020 Ftr and Chevrolet 6500XD trucks under recall 19V467 because the jam nut for the steering stopper bolt on the left front knuckle can loosen, letting the bolt back away from the knuckle and widening the truck's left-turn radius. The wider turning radius raises the risk of a crash, and Isuzu dealers will tighten or replace the hardware for free.
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What's wrong?
The steering stopper bolt on the left front knuckle sets the outer limit of how far the front wheels turn to the left. The knuckle is the part that holds the wheel and pivots when you steer. The stopper bolt physically blocks the knuckle from rotating past a safe angle, and a jam nut locks that bolt in place so it stays put through years of road vibration and steering input.
On affected Isuzu FTR and Chevrolet 6500XD trucks, the jam nut for that stopper bolt can loosen. Once the nut loosens, the bolt itself backs away from the knuckle. With the stopper bolt out of position, the left wheel runs into the mechanical limit sooner than designed, and the truck cannot complete a full left turn.
Drivers experience difficulty turning the steering wheel fully to the left. That heavier or blocked feel at the end of a left turn is the warning sign that the stopper bolt has shifted out of position.
Who's affected?
Covers two truck nameplates built on the same Isuzu medium-duty platform: the Isuzu FTR and the Chevrolet 6500XD, spanning three model years.
| 2018 Isuzu Ftr | steering system |
|---|---|
| 2019 Isuzu Ftr | steering system |
| 2018 Chevrolet 6500XD | steering system |
| 2019 Chevrolet 6500XD | steering system |
| 2020 Chevrolet 6500XD | steering system |
| 2020 Isuzu Ftr | steering system |
| Units affected | 3,851 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included in this recall.
What's the safety risk?
An increased turning radius raises the risk of a crash, especially in tight maneuvers where a full left turn is needed to clear an obstacle or stay in the lane. Drivers will notice difficulty turning the steering wheel fully to the left before the problem worsens, so treat that resistance as a reason to schedule the repair soon. Repair is free at any franchised Isuzu dealer.
What should I do?
- Check your VIN to confirm your 2018-2020 Isuzu FTR or Chevrolet 6500XD is included in this recall.
- Contact your nearest franchised Isuzu or Chevrolet dealer to schedule the free steering jam-nut replacement.
- Ask the dealer to replace the left and right jam nuts with Grade 8 jam nuts, re-torque to the new specification, and apply Loctite to keep the steering stopper bolt secure.
- Reference recall number 19V467 (Isuzu recall V1902) when you call the dealer or customer service.
- Call Isuzu customer service at 1-866-441-9638 with questions, or call GM customer service at 1-800-862-4389 for Chevrolet 6500XD vehicles.
- Drive cautiously until the repair is complete. Avoid sharp left turns and leave extra room when maneuvering in tight spaces.
What happens at the repair
At the dealer, an Isuzu technician replaces the existing left and right jam nuts on the steering stopper bolt with Grade 8 jam nuts, torques each nut to a new specification, and applies Loctite to the nut and bolt. Parts and labor are free under the recall. Out-of-pocket repairs already paid are handled through the existing warranty, not through a separate reimbursement program, since the affected vehicles are still under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| June 18, 2019 | NHTSA published the recall |
|---|---|
| June 19, 2019 | Dealer notification began |
| June 19, 2019 | Dealer notification ended |
| July 19, 2019 | Owner notification mailed |
| July 19, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V467?
Recall 19V467 covers 3,851 2018-2020 Isuzu FTR and Chevrolet 6500XD trucks with a steering-stopper-bolt jam nut that can loosen. If the bolt backs out, the left-turn radius increases, raising crash risk. Dealers will replace the jam nuts with Grade 8 nuts, apply Loctite, and torque to the new specification at no charge.
What should I do if my 2018-2020 Isuzu FTR or Chevrolet 6500XD is on this recall?
Check your VIN to confirm your specific truck is included in recall 19V467. If it is, contact a franchised Isuzu or Chevrolet dealer to schedule the jam-nut replacement. Reference recall number 19V467 when you call. The repair is free, and parts and labor are covered.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to perform the repair at no cost. Isuzu and Chevrolet dealers will replace both left and right jam nuts with Grade 8 jam nuts, apply Loctite, and torque to the new specification free of charge, regardless of where the truck was originally purchased.
What is the safety risk of recall 19V467?
If the jam nut loosens and the steering stopper bolt backs away from the left front knuckle, the truck's left-turn radius increases. A wider-than-expected turning radius raises the risk of a crash, especially in tight maneuvers or intersections. The dealer repair restores the correct stopper geometry.
What if I bought my Isuzu FTR or Chevrolet 6500XD used?
The free repair still applies. Federal recall law requires the manufacturer to honor the recall regardless of ownership history. If you never received a notice, check your VIN to confirm your truck is included. Isuzu owners can call 1-866-441-9638, and Chevrolet owners can call GM customer service at 1-800-862-4389.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V467000 |
|---|---|
| Isuzu customer service | 1-866-441-9638 |
| NHTSA recall # | 19V467 |
| NHTSA recall # (full) | 19V467000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 24, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →