Recall 19V459 covers 753 2020 Mercedes-Benz Gle 350 and Gle 450 SUVs for cabin water leaks. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 753 2020 Gle 350 and Gle 450 vehicles under recall 19V459 because a production welding error left a small hole in the floor that can let water into the passenger cabin. Water intrusion can affect electrical systems and increase crash or injury risk; Mercedes-Benz dealers will complete the recall repair free of charge.
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What's wrong?
On the 2020 Mercedes-Benz Gle 350 and Gle 450, the floor pan is the metal base under the passenger cabin. Welded bolts or studs in that floor are supposed to seal tightly against the body structure while giving nearby trim and components a solid mounting point.
On affected SUVs, a production welding deviation left a stud welded outside specification. That bad weld can leave a small opening in the floor. Water from wet roads or washing can pass through that opening and collect in the passenger area, especially on the right side. If water reaches electrical components, the electrical system can show faults.
The warning signs are fogged windows or a damp floor mat on the right side. If water affects electrical operation, the instrument cluster displays the related warnings.
Who's affected?
Both listed models share the same body or structural component classification.
| 2020 Mercedes-Benz Gle 350 | body or structural component |
|---|---|
| 2020 Mercedes-Benz Gle 450 | body or structural component |
| Units affected | 753 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
Water entering the passenger compartment can interfere with electrical systems and increase the risk of a crash or injury. Fogged windows, a damp right side floor mat, or instrument cluster warnings are signs to take seriously. Schedule the recall repair soon. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2020 Mercedes-Benz Gle 350 or Gle 450 is included in this recall.
- Contact your nearest franchised Mercedes-Benz dealer to schedule the free floor sealing repair that stops water from leaking into the passenger cabin and affecting electrical systems.
- Bring the recall notice if Mercedes-Benz mailed one. If not, reference recall number 19V459 when you call.
- Watch for water in the passenger compartment and report any electrical problems to the dealer before the repair.
- Call Mercedes-Benz customer service at 1-800-367-6372 if you need help finding a dealer.
What happens at the repair
At the dealer, a Mercedes-Benz technician seals the affected area in the floor so water does not leak into the passenger cabin. The recall repair is available now, and parts and labor are free. Out of pocket repairs already paid are handled through the new vehicle warranty, not through a separate reimbursement program, because all involved vehicles remain covered under that warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| June 14, 2019 | NHTSA published the recall |
|---|---|
| June 21, 2019 | Dealer notification began |
| July 31, 2019 | Owner notification mailed |
| July 31, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V459?
Recall 19V459 covers 753 2020 Mercedes-Benz Gle 350 and Gle 450 vehicles with a production welding error that can leave a small hole in the floor. Water can enter the passenger cabin and affect electrical systems, increasing crash or injury risk. Mercedes-Benz dealers seal the area for free.
What should I do if my 2020 Mercedes-Benz Gle 350 or Gle 450 is on this recall?
Check your VIN to confirm your specific SUV is included in recall 19V459. If it is, contact a franchised Mercedes-Benz dealer to schedule the floor sealing repair. Reference recall number 19V459 and Mercedes-Benz recall number 2019060007 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mercedes-Benz dealers will seal the affected floor area free of charge. Parts and labor are covered at any franchised Mercedes-Benz dealer.
What is the safety risk?
The safety risk is water entering the passenger compartment and affecting the vehicle's electrical systems. NHTSA campaign 19V459 says that condition increases the risk of a crash or injury. If your VIN is included, schedule the free dealer repair.
When did Mercedes-Benz notify owners about recall 19V459?
Mercedes-Benz began the recall on July 31, 2019. If you bought the vehicle used or never received a letter, the VIN still decides whether the free repair applies. Check your VIN, then call a franchised Mercedes-Benz dealer with recall number 19V459.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V459000 |
|---|---|
| Mercedes-Benz customer service | 1-800-367-6372 |
| NHTSA recall # | 19V459 |
| NHTSA recall # (full) | 19V459000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →