Recall 19V455 affects 542 2017-2018 Altec LR7, TA50/55/60, and L42/45 aerial devices for rotation-bearing fasteners that can break. Repair is free at an Altec dealer.
Altec is recalling 542 of its 2017-2018 Aerial Devices, including LR7, TA50/55/60, and L42/45 models, under recall 19V455 because fasteners securing the rotation bearing can break and allow the pedestal to separate from the turntable. A separation can increase the risk of injury or death, and Altec will repair affected units free of charge.
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What's wrong?
The rotation bearing on an Altec aerial device is the large circular joint that lets the boom turntable rotate on top of the pedestal mounted to the truck. A ring of high-strength fasteners clamps the bearing in place and carries the load of the boom, the bucket, and anything in it. Those fasteners are what keep the turntable bolted to the pedestal during every lift and swing.
On the 2017-2018 LR7, TA50/55/60, and L42/45 aerial devices in this recall, fasteners stamped 6035 absorbed hydrogen from their surrounding environment, which made the steel brittle over time. As the metal weakened, the fasteners began to fracture. If enough of them break, the pedestal can separate from the turntable while the boom is in use.
The fasteners are part of a scheduled torque inspection, so a technician doing that check is the most likely person to spot loose, cracked, or broken bolts before they fail in service. There is no warning sign an operator in the bucket would notice first.
Who's affected?
Covers two model years (2017 and 2018) of the Altec Aerial Device, built between July 2017 and August 2018.
| 2017 Altec Aerial Device | Equipment |
|---|---|
| 2018 Altec Aerial Device | Equipment |
| Units affected | 542 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included in this recall.
What's the safety risk?
If the pedestal separates from the turntable on the aerial device, workers in or near the platform face a serious risk of injury or death from a fall or collapse. Treat loose, broken, or cracked fasteners found during routine inspection as a reason to take the unit out of service and call the dealer. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2017-2018 Altec Aerial Device is included in this recall.
- Contact a franchised Altec dealer to schedule the rotation-bearing fastener replacement that prevents the pedestal from separating from the turntable.
- Call Altec customer service at 1-877-462-5832 with questions and reference recall number 19V455 (Altec CSN 722) when you call.
- Keep the aerial device out of service until the fastener replacement is complete to avoid the pedestal-separation risk.
- Bring the owner notification letter to the dealer if Altec has mailed one; if not, reference recall number 19V455 at the service desk.
What happens at the repair
At the dealer, an Altec technician replaces the fasteners that secure the rotation bearing between the pedestal and the turntable. Parts and labor are free under the recall. If you have already paid out of pocket for fastener or rotation-bearing repairs on the affected aerial device, Altec's standard reimbursement plan covers documented expenses. Bring your receipts and repair paperwork to the service desk, or contact Altec customer service at 1-877-462-5832 and reference recall number CSN 722 to start a reimbursement claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 17, 2019 | NHTSA published the recall |
|---|---|
| July 31, 2019 | Owner notification mailed |
| August 14, 2019 | Dealer notification began |
| August 14, 2019 | Interim owner notification (was planned for this date) |
| August 15, 2019 | Dealer notification ended |
Frequently asked questions
What is recall 19V455?
Recall 19V455 covers 542 2017-2018 Altec LR7, TA50, TA55, TA60, L42, and L45 aerial devices. Multiple fasteners that secure the rotation bearing can break, which can let the pedestal separate from the turntable. Altec dealers will replace the affected fasteners free of charge.
What should I do if my 2017-2018 Altec Aerial Device is on this recall?
Check your VIN to confirm your specific aerial device is included in recall 19V455. If it is, contact a franchised Altec dealer to schedule the fastener replacement. Reference recall number 19V455 and Altec's internal number CSN 722 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to perform the recall repair at no cost. Altec dealers will replace the affected rotation-bearing fasteners free of charge. Owners can also contact Altec customer service at 1-877-462-5832 with questions about scheduling or parts availability.
What is the safety risk?
If the rotation-bearing fasteners break, the pedestal can separate from the turntable. That increases the risk of injury or death to the operator and anyone working near the aerial device. Keep the equipment out of service until a franchised Altec dealer replaces the affected fasteners.
What if I bought my Altec Aerial Device used?
The free repair still applies. Federal recall law requires manufacturers to honor the recall regardless of ownership history. If Altec never mailed you a notice, check your VIN to confirm whether your specific aerial device is included, and reference recall number 19V455 when you contact a franchised Altec dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V455000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 19V455 |
| NHTSA recall # (full) | 19V455000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →