Recall 19V439 covers 15 2018-2019 Ford Transit vehicles with glass roof hatches that can shatter. Repair is free at any franchised Ford dealer.
Ford is recalling 15 2018-2019 Transit vehicles modified with glass roof hatches because temperature and vibration stresses can shatter the tempered glass hatch. If the hatch shatters, glass fragments can fall onto passengers and increase injury risk; Ford dealers will complete the recall repair free of charge.
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What's wrong?
On 2018-2019 Ford Transit vehicles in recall 19V439, the roof hatch is a tempered glass panel installed in the roof opening. Its normal job is to stay locked, sealed, and intact while the van is moving, and to provide an emergency exit path through the roof when needed. Tempered glass is designed to break into small pieces instead of long shards, but it still has to start with clean, undamaged edges.
The affected hatches were supplied with edge defects, including chips in the glass panels from the manufacturing process. Those chips create weak points at the edge of the tempered glass. As the Transit body flexes, vibration and temperature changes put stress into the hatch. The damaged edge can release that stress suddenly, causing the roof hatch glass to shatter.
There is no warning sign before failure. An owner does not get a noise, light, or visible change that reliably shows the hatch is about to break.
Who's affected?
Spans the 2018 and 2019 Transit scope tied to the same emergency exit structure component.
| 2018 Ford Transit | body or structural component |
|---|---|
| 2019 Ford Transit | body or structural component |
| Units affected | 15 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
If the tempered glass roof hatch shatters, glass fragments can fall onto passengers and increase the risk of injury. Avoid using the roof hatch until it is replaced, and schedule the recall repair soon. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2018-2019 Ford Transit is included in this recall.
- Contact a franchised Ford dealer to schedule the free glass roof hatch lid replacement.
- Bring the recall notice if Ford has mailed one. If not, reference recall number 19V439 when you call.
- Avoid seating passengers directly under the glass roof hatch until the hatch lids are replaced.
What happens at the repair
At the dealer, a Ford technician replaces the glass roof hatch lids covered by recall 19V439. The hatch replacement is free under the recall, and the source instructions say each glass hatch lid removal and re-installation takes 15 minutes. Replacement kits are sent upon request and include instructions for removing and re-installing the defective components. SMI's reimbursement plan pays installers $30.00 for each remedied hatch, so owners should not be charged for the covered hatch-lid replacement.
| Estimated time at dealer | 15 minutes |
|---|---|
| Reimbursement | Reimbursement available |
Timeline
| June 11, 2019 | NHTSA published the recall |
|---|---|
| June 17, 2019 | Dealer notification began |
| June 17, 2019 | Interim owner notification (was planned for this date) |
| July 11, 2019 | Owner notification mailed |
| August 17, 2019 | Dealer notification ended |
Frequently asked questions
What is recall 19V439?
Recall 19V439 covers 15 2018-2019 Ford Transit vehicles with glass roof hatches that can shatter under temperature and vibration stress. If the hatch glass breaks, fragments can fall onto passengers and increase injury risk. Dealers will replace the hatch lids for free.
What should I do if my 2018-2019 Ford Transit is on this recall?
Check your VIN to confirm your specific Ford Transit is included in recall 19V439. If it is, contact a franchised Ford dealer to schedule the roof hatch lid replacement. Reference recall number 19V439 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the defect repair at no cost, and the remedy says dealers will replace the glass roof hatch lids free of charge. Parts and labor are covered for included 2018-2019 Ford Transit vehicles.
What is the safety risk?
The safety risk is glass falling into the passenger area. Temperature and vibration stress can cause the tempered glass roof hatch to shatter, and glass fragments can fall onto passengers, increasing injury risk. The repair replaces the hatch lids to address that defect.
What if I bought my Ford Transit used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Transit is included, then call a franchised Ford dealer with recall number 19V439 to schedule the free hatch lid replacement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V439000 |
|---|---|
| Ford customer service | 1-704-498-4940 |
| NHTSA recall # | 19V439 |
| NHTSA recall # (full) | 19V439000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →