Recall 19V436 affects 88 2020 Entegra Anthem and Cornerstone motorhomes for a loose steering shaft bolt. Repair is free at any franchised Entegra dealer.
Entegra is recalling 88 2020 Anthem and Cornerstone motorhomes because the steering shaft bolt was insufficiently tightened. If the bolt comes loose, the steering wheel can stop functioning and raise crash risk, and Entegra dealers will inspect and tighten the steering shaft bolt free of charge.
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What's wrong?
The steering shaft in a 2020 Entegra Anthem or Cornerstone motorhome links the steering wheel to the steering gear that turns the front wheels. A securing bolt holds that shaft connection tight so wheel movement reaches the steering system without looseness or separation. Because these motorhomes are large and heavy, that mechanical link has to stay tight under vibration and normal road loads.
On affected motorhomes, a line worker hand tightened the bolt instead of tightening it to 55 ft lbs. A hand-tight bolt can loosen in service. If the bolt is loose enough, the steering wheel no longer turns the steering system as intended, which directly affects drivability.
There is no warning sign before failure. The recall record does not describe a light, noise, or gradual change for owners to watch for before the steering connection fails.
Who's affected?
Covers the Anthem and Cornerstone motorhome lines from the same model year, both tied to the steering system.
| 2020 Entegra Anthem | steering system |
|---|---|
| 2020 Entegra Cornerstone | steering system |
| Units affected | 88 |
| Field incidents | NHTSA has logged 1 field incident to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
An unsecured steering shaft bolt can prevent the steering wheel from controlling the motorhome, increasing the risk of a crash. Drive cautiously, avoid unnecessary trips, and schedule the steering shaft inspection soon. Repair is free at any franchised Entegra dealer.
What should I do?
- Check your VIN to confirm your 2020 Entegra Anthem or Cornerstone motorhome is included in this recall.
- Contact a franchised Entegra dealer to schedule the free steering-shaft-bolt inspection and tightening that secures the steering connection.
- Bring the recall notice if you have it, and reference recall number 19V436 (Entegra recall 9803435) when you call.
- Avoid unnecessary trips until the repair is complete.
What happens at the repair
At the dealer, an Entegra technician inspects the motorhome steering shaft bolt and tightens it if the inspection shows it was not tightened enough. The inspection and any needed tightening are free under the recall. If you paid out of pocket before the recall notice for this steering shaft bolt repair, Entegra's general reimbursement plan on file provides a path to submit documented expenses. Bring repair paperwork to the service desk when you arrive.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 11, 2019 | NHTSA published the recall |
|---|---|
| June 17, 2019 | Owner notification mailed |
| June 28, 2019 | Dealer notification began |
| June 28, 2019 | Dealer notification ended |
| June 28, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V436?
Recall 19V436 covers 88 2020 Entegra Anthem and Cornerstone motorhomes with a steering shaft bolt that was insufficiently tightened. An unsecured bolt can stop the steering wheel from working and increase crash risk. Entegra dealers will inspect the motorhome and tighten the bolt for free.
What should I do if my 2020 Entegra Anthem or Cornerstone is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 19V436. If it is, contact a franchised Entegra dealer to schedule the steering shaft bolt inspection and tightening. Reference recall number 19V436 or Entegra recall number 9803435 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall repair at no cost, and Entegra says dealers will inspect the motorhome and tighten the steering shaft bolt, as needed, free of charge.
What is the safety risk?
The risk is loss of steering wheel function. Entegra reported that an unsecured steering shaft bolt can prevent the steering wheel from working, increasing the risk of a crash. Confirm your VIN, then have an Entegra dealer complete the free inspection and repair.
What if I bought the Entegra motorhome used?
The free repair still applies. Recall eligibility follows the VIN, not the first owner. Check your VIN to confirm whether your 2020 Anthem or Cornerstone is included, then contact a franchised Entegra dealer and reference recall 19V436 when scheduling service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V436000 |
|---|---|
| Entegra customer service | 1-800-517-9137 |
| NHTSA recall # | 19V436 |
| NHTSA recall # (full) | 19V436000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →