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Campaign 19V434 Posted June 10, 2019 1,646 units

2019 Audi E-Tron Recall 19V434: Charging Socket Seal

Recall 19V434 affects 1,646 2019 Audi E-Tron vehicles for moisture entering the high-voltage battery system. Repair is free at any franchised Audi dealer.

Audi is recalling 1,646 2019 E-Tron vehicles because moisture can enter the high-voltage battery through a faulty charging-socket seal. Moisture in that system can cause a short circuit and fire risk; Audi dealers will complete the free repair, and warning lights with "Electrical system: fault" mean stop, park outdoors, do not charge, and call Audi Roadside Assistance.

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What's wrong?

The charging socket on the 2019 Audi E-Tron is the port where the charging cable connects to the vehicle. Wiring from that socket runs toward the high-voltage battery system, which stores power for propulsion and is sealed to keep moisture away from electrical components. A rubber seal, or grommet, is supposed to protect the wiring path where it passes through the charging socket area.

On affected E-Tron vehicles, that seal does not close the wiring path tightly enough when component tolerances and supplier manufacturing variation line up. Moisture enters at the charging socket, then travels along the wiring into the electronics box and high-voltage battery. Once moisture reaches those parts, DC charging can fail, and the battery electronics can short circuit and create a fire risk.

The warning sign is a message in the instrument cluster that says "Electrical system: fault." A yellow or red warning lamp also lights up when the system detects moisture in the high-voltage system.

Who's affected?

2019 Audi E-Tron high-voltage traction battery
Units affected1,646
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.

What's the safety risk?

Moisture in the high-voltage system can short-circuit and increase the risk of fire. If the instrument cluster shows "Electrical system: fault" with a yellow or red warning lamp, stop driving, park outdoors away from structures, leave the vehicle unplugged, and contact Audi Roadside Assistance for towing. Repair is free at any franchised Audi dealer.

What should I do?

  1. Check your VIN to confirm your 2019 Audi E-Tron is included in this recall.
  2. Contact a franchised Audi dealer to schedule the free charging-socket seal repair that keeps moisture out of the high-voltage battery system.
  3. Bring the recall notice if Audi mailed one. If not, reference recall number 19V434 and Audi recall 93E8 when you call.
  4. Stop driving immediately if warning lights appear with the message "Electrical system: fault," park outside away from structures, and do not charge the vehicle.
  5. Call Audi Roadside Assistance at 1-800-411-9988 for towing if that warning appears.

What happens at the repair

At the dealer, an Audi technician installs a new seal at the charging socket area and replaces affected high-voltage battery system components as needed. The parts and labor are free under the recall, and the repair is available through an Audi dealer. Audi will not offer reimbursement for this campaign, so prior out-of-pocket repairs are not covered through a separate recall reimbursement program.

ReimbursementNo separate reimbursement

Timeline

June 10, 2019 NHTSA published the recall
June 10, 2019 Dealer notification began
June 10, 2019 Dealer notification ended
September 6, 2019 Owner notification mailed

Frequently asked questions

What is recall 19V434?

Recall 19V434 covers 1,646 2019 Audi E-Tron vehicles with a faulty charging-socket seal that lets moisture enter the high-voltage battery system. Moisture in that system can cause a short-circuit and increase fire risk. Audi dealers will install a new seal and replace affected components for free.

What should I do if my 2019 Audi E-Tron is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 19V434. If it is, contact a franchised Audi dealer to schedule the charging-socket seal repair. Reference recall number 19V434 or Audi recall number 93E8 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Audi dealers will install the new seal and replace affected high-voltage system components as needed free of charge.

What warning signs should I watch for?

Watch for warning lights with the message "Electrical system: fault." If that message appears, immediately stop driving, park outdoors away from structures, stop charging the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 for towing guidance.

When did Audi begin this recall repair?

Audi began the recall repair on September 6, 2019. If you own a 2019 Audi E-Tron now, check your VIN and contact a franchised Audi dealer or Audi customer service at 1-800-253-2834 to confirm repair status.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/19V434000
Audi customer service1-800-253-2834
NHTSA recall #19V434
NHTSA recall # (full)19V434000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →