Campaign 19V417 Posted June 5, 2019 81 units

2019-2020 Thor Motor Coach Recall 19V417: Junction Box

Recall 19V417 affects 81 2019-2020 Thor Motor Coach Magnitude and Omni motorhomes for junction-box wiring damage. Free repair at a franchised Thor Motor Coach dealer.

Thor Motor Coach is recalling 81 2019-2020 Magnitude and Omni motorhomes because wires in the electrical junction box can move and contact an extra screw installed by mistake. If the screw damages wiring insulation, the result can be an electrical short circuit and fire risk; Thor Motor Coach dealers will complete the recall repair free of charge.

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What's wrong?

The electrical junction box in these 2019-2020 Thor Motor Coach Magnitude and Omni motorhomes is the compartment where the generator wiring connection is made. Its job is to hold those electrical connections in a fixed, protected space so wires stay separated from hardware that is not part of the circuit.

On affected motorhomes, an extra screw was installed through the junction box during production to secure the box to the compartment wall. That screw does not belong inside the box. If wiring shifts during use, a wire can contact the screw instead of staying clear inside the junction box. The remedy uses a junction box without that extra screw.

There is no warning sign before failure. An owner is not expected to hear, smell, or feel a clear symptom from the driver's seat before the wiring contact occurs.

Who's affected?

Covers both Magnitude and Omni motorhomes across the 2019 and 2020 model years, with wiring listed as the affected component.

2019 Thor Motor Coach Magnitude wiring
2019 Thor Motor Coach Omni wiring
2020 Thor Motor Coach Magnitude wiring
2020 Thor Motor Coach Omni wiring
Units affected81
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.

What's the safety risk?

If the extra screw contacts the wiring, it can damage the insulation. That damage can cause an electrical short circuit and increase the risk of a fire. Schedule the inspection and repair soon so the junction box and wiring can be checked. Repair is free at any franchised Thor Motor Coach dealer.

What should I do?

  1. Check your VIN to confirm your 2019-2020 Thor Motor Coach Magnitude or Omni motorhome is included in this recall.
  2. Contact a franchised Thor Motor Coach dealer to schedule the free junction-box inspection and wiring repair that removes the extra screw and fixes damaged wiring.
  3. Bring the recall notice if Thor Motor Coach mailed one. If not, reference recall number 19V417 when you call.
  4. Limit use until the repair is complete, since damaged wiring insulation increases the risk of an electrical short circuit and fire.

What happens at the repair

At the dealer, a Thor Motor Coach technician inspects the electrical junction box, removes the extra screw, and repairs damaged wiring as needed. The recall repair is free, with parts and labor covered. If you already paid out of pocket for this same junction box or wiring repair, reimbursement is handled through Thor Motor Coach's normal warranty claim process. Ask the service desk what paperwork the warranty claim requires.

ReimbursementReimbursement available

Timeline

June 5, 2019 NHTSA published the recall
July 15, 2019 Owner notification mailed
August 5, 2019 Dealer notification began
August 5, 2019 Dealer notification ended
August 5, 2019 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 19V417?

Recall 19V417 covers 81 2019-2020 Thor Motor Coach Magnitude and Omni motorhomes, models BB35 and BH35. Wires in the electrical junction box can contact an extra screw, damage insulation, and increase the risk of an electrical short circuit and fire. The dealer repair is free.

What should I do if my 2019-2020 Thor Motor Coach Magnitude or Omni is on this recall?

Check your VIN to confirm your specific motorhome is included in recall 19V417. If it is, contact a franchised Thor Motor Coach dealer and ask for the junction box inspection, screw removal, and wiring repair under recall 19V417. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Thor Motor Coach's remedy says dealers will inspect the junction box, remove the extra screw, and repair damaged wiring as needed, free of charge.

What is the safety risk?

The safety risk is an electrical short circuit and fire. In affected motorhomes, wiring inside the electrical junction box can move and contact an extra screw, damaging the insulation. The dealer fix removes the screw and repairs damaged wiring for free.

When did the recall repair become available?

The recall repair began July 15, 2019. Thor Motor Coach dealers can inspect the electrical junction box, remove the extra screw, and repair damaged wiring as needed. Reference recall 19V417 or Thor Motor Coach recall RC000169 when you call.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/19V417000
Thor Motor Coach customer service1-877-855-2867
NHTSA recall #19V417
NHTSA recall # (full)19V417000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →