Recall 19V397 affects 911 2017-2020 Airstream Basecamp trailers for a tire placard missing spare tire information. Repair is free at any franchised Airstream dealer.
Airstream is recalling 911 2017-2020 Basecamp trailers under recall 19V397 because the Tire Placard is missing the spare tire information required by Federal Motor Vehicle Safety Standard 110. Without that label, an owner can install the wrong size spare, which affects handling and raises the risk of a crash. Airstream dealers will install a corrected placard free of charge.
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What's wrong?
The Tire Placard is the small label on the trailer that lists tire and rim information for the owner. It tells you which tires the trailer was built to use, the correct cold inflation pressures, and the size of the spare. Owners and service technicians read it when checking tire pressure, replacing a tire, or confirming that the spare on board matches what the trailer was designed for.
On affected 2017-2020 Basecamp trailers, the spare tire information was left off the printed Tire Placard. A data entry oversight removed the spare tire details from the label printing system, so the labels went out of the factory without that line. The trailers themselves are mechanically sound; the defect is the missing information on the label, which puts these units out of compliance with Federal Motor Vehicle Safety Standard 110, "Tire Selections and Rims."
There is no warning sign before failure. The issue is visible only when an owner looks at the placard and sees the spare tire line is absent.
Who's affected?
Covers four model years of the Basecamp travel trailer (2017-2020), all built between May 2017 and April 2019 with the same labeling defect.
| 2020 Airstream Basecamp | vehicle label (placard or certification) |
|---|---|
| 2018 Airstream Basecamp | vehicle label (placard or certification) |
| 2019 Airstream Basecamp | vehicle label (placard or certification) |
| 2017 Airstream Basecamp | vehicle label (placard or certification) |
| Units affected | 911 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included in this recall.
What's the safety risk?
Installing the wrong size spare tire affects vehicle control and handling, which raises the risk of a crash. If the placard on your Basecamp lacks the spare tire information, confirm the correct size with the dealer before swapping in a spare, and schedule the label replacement soon. Repair is free at any franchised Airstream dealer.
What should I do?
- Check your VIN to confirm your 2017-2020 Airstream Basecamp trailer is included in this recall.
- Contact a franchised Airstream dealer to schedule the free corrected Tire Placard installation.
- Reference recall number 19V397 when you call so the service desk can pull the right label.
- Confirm the spare tire size on your trailer against the corrected placard once installed, and replace the spare if a wrong size was fitted based on the original label.
What happens at the repair
At the dealer, an Airstream technician provides a corrected Tire Placard and installs it in place of the existing label, which is missing the spare tire information required by Federal Motor Vehicle Safety Standard number 110. The replacement label and labor are free under the recall. Owners can also contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111, extension 7401 or 7411, to confirm scheduling and ask any questions about the corrected placard before the visit.
Timeline
| May 24, 2019 | NHTSA published the recall |
|---|---|
| July 23, 2019 | Dealer notification began |
| July 23, 2019 | Dealer notification ended |
| July 23, 2019 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 23, 2019 | Interim owner notification (was planned for this date) |
| July 26, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 19V397?
Recall 19V397 covers 911 2017-2020 Airstream Basecamp trailers with a Tire Placard that omits spare tire information. Without that information, an owner can install the wrong size spare, which affects trailer control and handling and increases crash risk. Airstream will provide corrected labels free of charge.
What should I do if my 2017-2020 Airstream Basecamp is on this recall?
Check your VIN to confirm your specific trailer is included in recall 19V397. If it is, contact Airstream customer service at 1-877-596-6505 to request the corrected Tire Placard label. Reference recall number 19V397 when you call. The replacement label is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to remedy safety defects at no cost, and Airstream will provide the corrected Tire Placard label free of charge. There is no parts or labor expense for the owner, regardless of where the trailer was originally purchased.
What if I bought my Airstream Basecamp used?
The free corrected label still applies. Federal recall law requires manufacturers to honor the recall regardless of ownership history. If Airstream never mailed you a notice, check your VIN to confirm whether your specific Basecamp is included, and reference recall number 19V397 when you contact Airstream customer service.
What warning signs should I watch for?
There is no warning sign on the trailer itself. The defect is a missing spare tire size on the Tire Placard, so the risk surfaces only if you install a spare in the wrong size. Until the corrected label arrives, confirm the correct spare tire specification with Airstream customer service before replacing any tire.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V397000 |
|---|---|
| Airstream customer service | 1-877-596-6505 |
| NHTSA recall # | 19V397 |
| NHTSA recall # (full) | 19V397000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →