Recall 19V395 covers 2 2018-2019 Starcraft Bus Allstar Xl buses for fuel-heater overheating, fire risk, and stalling. Free dealer repair once available.
Starcraft Bus is recalling 2 2018-2019 Allstar Xl vehicles under recall 19V395 because the electric fuel heater in certain diesel fuel modules can overheat, melt plastic, catch fire, or lead to engine stalling. A fire raises injury risk and a stall raises crash risk; the Starcraft Bus dealer repair will be free once available.
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What's wrong?
The diesel fuel pre-heater on the 2018-2019 Starcraft Bus Allstar Xl sits in the fuel module. Its job is to warm diesel fuel before it reaches the engine, so cold fuel flows properly and the engine can start and run as designed. The heater uses electricity inside a plastic fuel-system assembly, so heat control matters.
In affected vehicles, electrical arcing inside the heater creates excess heat in the fuel module. That heat can melt the heater's plastic parts. If the damage continues, the melted plastic can ignite, and the same fault can interrupt fuel delivery enough to stall the engine.
An owner or technician can see melted plastic on the fuel heater during service. Smoke can appear before or during a fire, and the engine can become harder to start. Those signs mean the fuel heater needs dealer attention under recall 19V395.
Who's affected?
The 2018 and 2019 Allstar Xl buses share the same diesel fuel pre-heater component in this recall.
| 2018 Starcraft Bus Allstar Xl | fuel system |
|---|---|
| 2019 Starcraft Bus Allstar Xl | fuel system |
| Units affected | 2 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A fire increases injury risk, and an engine stall increases crash risk. Smoke, visible fuel heater melting during service, or harder starting are warning signs to take seriously. If any sign appears, park the bus and call the dealer before using it again. Repair will be free at any franchised Starcraft Bus dealer once available.
What should I do?
- Check your VIN to confirm your 2018-2019 Starcraft Bus Allstar Xl is included in this recall.
- Contact Starcraft Bus customer service at 1-800-348-7440 before scheduling service, because the remedy is not listed as available yet.
- Reference recall number 19V395 when you call Starcraft Bus or a franchised Starcraft Bus dealer.
- Ask about the fuel-heater repair that replaces the fuse with a 30A fuse, corrects the fuel-heater wiring, installs a new fuel heater, and marks the connector.
- Avoid driving if you notice fuel-heater overheating, melting plastic, smoke, or engine stalling before the repair is complete.
What happens at the repair
Once the final dealer repair opens, a Starcraft Bus technician will replace the fuel heater fuse with a 30A fuse, correct the fuel heater wiring polarity, install a new fuel heater, and mark the fuel heater connector with a white dot. Parts and labor are covered under the recall. Starcraft Bus has a general reimbursement plan on file, so documented out-of-pocket repairs tied to this fuel heater issue go through that plan. Ask customer service or the dealer service desk what paperwork they need for a reimbursement claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 24, 2019 | NHTSA published the recall |
|---|---|
| August 28, 2019 | Owner notification mailed |
| September 30, 2019 | Dealer notification began |
| September 30, 2019 | Dealer notification ended |
| September 30, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V395?
Recall 19V395 covers 2 2018-2019 Starcraft Bus Allstar Xl vehicles with diesel fuel heater wiring and fuel module defects. The electric fuel heater can overheat, melt plastic, and start a fire. It can also stall the engine. Dealers will complete the fuel heater repair for free.
What should I do if my 2018-2019 Starcraft Bus Allstar Xl is on this recall?
Check your VIN to confirm your specific bus is included in recall 19V395. If it is, contact a franchised Starcraft Bus dealer to schedule the fuel heater repair. Reference recall number 19V395 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 19V395, dealers will replace the fuse with a 30A fuse, reverse the fuel heater wiring polarity, install a new fuel heater, and mark the connector, free of charge.
What is the safety risk?
The safety risk is fire or engine stalling. The electric fuel heater can overheat and melt plastic inside the fuel module, which increases fire risk. The same defect can also stall the engine, increasing crash risk. Check your VIN before scheduling the free dealer repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V395000 |
|---|---|
| Starcraft Bus customer service | 1-800-348-7440 |
| NHTSA recall # | 19V395 |
| NHTSA recall # (full) | 19V395000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →