Recall 19V392 affects 65,385 2013-2016 Land Rover Range Rover and Range Rover Sport vehicles for a door-latch defect. Repair is free at any franchised Land Rover dealer.
Land Rover is recalling 65,385 2013-2016 Range Rover and Range Rover Sport SUVs under recall 19V392 because a fault in the Keyless Vehicle Latching System can leave a door unlatched even when it appears closed. An unlatched door can open while the vehicle is in motion, raising the risk of a crash, and Land Rover dealers will fix the latch free of charge.
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What's wrong?
The Keyless Vehicle Latching System on these Range Rover and Range Rover Sport vehicles is the door latch mechanism that holds each door shut once it is pushed closed. When working correctly, the latch catches a striker on the door frame and locks the door in place, with a sensor telling the vehicle that the door is secured. Owners rely on that latch every time they close a door and walk away from the truck.
On affected vehicles, the latch can enter an error state where the door appears closed but is not actually caught on the striker. The dashboard shows no open-door warning, so the driver has no signal that anything is wrong. In some cases, the unlatched door has swung open while the vehicle was in motion. An earlier recall remedy on these latches did not fully prevent the failure, which is why a second recall was opened.
There is no warning sign before failure. The instrument cluster does not flag the unlatched condition, and the door can look and feel shut from the outside.
Who's affected?
Covers both Range Rover and Range Rover Sport across four model years (2013-2016), all built between May 2012 and March 2015 with the same door latch assembly.
| 2015 Land Rover Range Rover Sport | Latch |
|---|---|
| 2013 Land Rover Range Rover | Latch |
| 2014 Land Rover Range Rover | Latch |
| 2014 Land Rover Range Rover Sport | Latch |
| 2015 Land Rover Range Rover | Latch |
| 2016 Land Rover Range Rover | Latch |
| 2016 Land Rover Range Rover Sport | Latch |
| Units affected | 65,385 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included in this recall.
What's the safety risk?
A door that comes unlatched while driving can swing open in traffic, eject an unbelted occupant, or cause a crash if the driver reacts suddenly. There is no warning sign before the latch lets go, so keep all doors fully closed, confirm they are latched before each trip, and schedule the repair soon. Repair is free at any franchised Land Rover dealer.
What should I do?
- Check your VIN to confirm your 2013-2016 Range Rover or Range Rover Sport is included in this recall.
- Contact a franchised Land Rover dealer to schedule the Keyless Vehicle Latch inspection and software update that fixes the doors-appearing-closed-but-unlatched defect.
- Reference recall number 19V392 when you call the dealer or Land Rover customer service.
- Bring the recall notice if Land Rover has mailed one, and confirm the repair was completed even if the vehicle was serviced under the prior 15V-385 recall.
- Keep all doors fully shut and verified latched before driving until the repair is complete, since a door can open while the vehicle is in motion.
What happens at the repair
At the dealer, a Land Rover technician inspects the Keyless Vehicle Latching System, disables the KV mechanisms if needed, and updates the KV Latch software. Parts and labor are free under the recall. If you previously paid out of pocket to repair this door-latch defect, the Jaguar Land Rover reimbursement plan covers documented expenses, subject to its standard terms. Bring your receipts and prior service paperwork to the service desk when you arrive. If your vehicle was remedied under the earlier recall 15V-385, it still needs this updated repair.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 24, 2019 | NHTSA published the recall |
|---|---|
| June 6, 2019 | Dealer notification began |
| June 6, 2019 | Dealer notification ended |
| July 18, 2019 | Owner notification mailed |
| July 19, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V392?
Recall 19V392 covers 65,385 2013-2016 Range Rover and 2014-2016 Range Rover Sport vehicles with a Keyless Vehicle Latching System defect. Doors can appear closed while remaining unlatched, and an unlatched door can open while the vehicle is in motion. Land Rover dealers will inspect the system, disable it if needed, and update the software for free.
What should I do if my 2013-2016 Range Rover or Range Rover Sport is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 19V392. If it is, contact a franchised Land Rover dealer to schedule the KV Latch inspection and software update. Reference recall number 19V392 when you call. The repair is free. Land Rover customer service is available at 1-800-637-6837.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to perform the recall repair at no cost. Land Rover dealers will inspect the Keyless Vehicle Latching System, disable the KV mechanisms if necessary, and update the KV Latch software free of charge at any franchised Land Rover dealer.
What if I bought my Range Rover used?
The free repair still applies. Federal recall law requires manufacturers to honor the recall regardless of ownership history. If Land Rover never mailed you a notice, check your VIN to confirm whether your specific vehicle is included, and reference recall number 19V392 when you call the dealer.
My vehicle was already repaired under recall 15V-385. Why is it back on this recall?
Land Rover confirmed that vehicles previously remedied under recall 15V-385 need to be remedied again under recall 19V392. The earlier repair did not fully resolve the Keyless Vehicle Latching System defect. Check your VIN to confirm inclusion, then schedule the updated inspection and KV Latch software update at a franchised Land Rover dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V392000 |
|---|---|
| Land Rover customer service | 1-800-637-6837 |
| NHTSA recall # | 19V392 |
| NHTSA recall # (full) | 19V392000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →