Recall 19V351 affects 3,083 2019-2020 Jaguar I-Pace vehicles for delayed deceleration after regenerative-brake failure. Software repair is free at any franchised Jaguar dealer.
Jaguar is recalling 3,083 2019-2020 I-Pace vehicles because a failure in the electrical regenerative brake system can delay deceleration after the driver presses the brake pedal. The delay increases stopping distance and crash risk, and Jaguar dealers will update the brake software free of charge.
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What's wrong?
The regenerative braking system on 2019-2020 Jaguar I-Pace vehicles uses the electric drive system to help slow the vehicle when the driver presses the brake pedal. It works with the foundation brakes, the conventional friction brakes at the wheels, so the vehicle decelerates in a controlled way.
In NHTSA campaign 19V351, the problem is the handoff after electrical regenerative braking is lost. The vehicle does not reach the required compensation from the foundation brakes quickly enough after the first brake request. That creates an increased delay between pedal input and vehicle deceleration, which is why Jaguar recalled the I-Pace for a braking system compliance issue.
The driver will notice a momentary reduction in deceleration at the moment regenerative braking is lost. That brief gap lasts until the foundation brakes take over and the vehicle responds through the conventional brake system.
Who's affected?
VINs have been searchable since July 1, 2019.
| 2019 Jaguar I-Pace | brake system |
|---|---|
| 2020 Jaguar I-Pace | brake system |
| Units affected | 3,083 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
Delayed deceleration increases stopping distance and the risk of a crash. During the issue, the driver feels a brief drop in braking force when regenerative braking cuts out, before the foundation brakes take over. Drive cautiously and schedule the software update soon. Repair is free at any franchised Jaguar dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Jaguar I-Pace is included in this recall.
- Contact your nearest franchised Jaguar dealer to schedule the free software update that reduces the brake deceleration delay.
- Bring the recall notice if Jaguar mailed one, or reference recall number 19V351 and Jaguar recall H213 when you call.
- Drive cautiously until the software update is complete. Leave extra following distance and avoid hard braking.
What happens at the repair
At the dealer, a Jaguar technician updates the brake system software to reduce the delay between brake pedal input and vehicle deceleration if the regenerative braking system fails. The software update and labor are free under the recall. Jaguar has a general reimbursement plan on file for owners who already paid for a related brake system repair. Bring repair invoices or other documentation to the service desk, or contact Jaguar customer service, to ask how to submit a claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 9, 2019 | NHTSA published the recall |
|---|---|
| May 23, 2019 | Dealer notification began |
| May 23, 2019 | Dealer notification ended |
| June 12, 2019 | Owner notification mailed |
| July 1, 2019 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 1, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V351?
Recall 19V351 covers 3,083 2019-2020 Jaguar I-Pace vehicles with an electrical regenerative brake issue. If that system fails, braking response is delayed, stopping distance increases, and crash risk increases. Jaguar dealers will update the software for free.
What should I do if my 2019-2020 Jaguar I-Pace is on this recall?
Check your VIN to confirm your specific I-Pace is included in recall 19V351. If it is, contact a franchised Jaguar dealer to schedule the software update. Reference recall number 19V351 or Jaguar recall H213 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Jaguar will update the affected braking software free of charge at any franchised Jaguar dealer.
What is the safety risk?
The safety risk is delayed deceleration after the driver applies the brakes. NHTSA campaign 19V351 states that the delay increases the distance needed to stop and increases crash risk. Jaguar's remedy is a dealer software update that reduces the delay.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V351000 |
|---|---|
| Jaguar customer service | 1-800-637-6837 |
| NHTSA recall # | 19V351 |
| NHTSA recall # (full) | 19V351000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →