Recall 19V347 affects 1,103,209 2013-2018 Ram 1500, 2500, and 3500 trucks for a tailgate latch defect. Repair is free at any franchised Ram dealer.
Ram is recalling 1,103,209 2013-2018 Ram 1500, 2500, and 3500 pickup trucks under recall 19V347 because the power tailgate actuator limiter tab can fracture and let the tailgate open while driving. Cargo can fall out and create a road hazard, and Ram dealers will repair the tailgate latch for free.
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What's wrong?
The power locking tailgate on these Ram trucks uses an electronic actuator to latch and unlatch the tailgate. Inside the actuator, a small plastic limiter tab controls how far the locking mechanism travels. When you press the key fob or interior button, the actuator moves the latch to either secure the tailgate against the truck bed or release it so you can drop it down.
On affected trucks, the limiter tab inside the tailgate actuator fractures. Once that tab breaks, the latch is no longer held in the locked position. Normal road vibration is enough to let the latch slip open, which means the tailgate can unlatch and swing open while you are driving. Anything in the bed, ladders, tools, lumber, motorcycles, then falls onto the road behind you.
There is no warning sign before failure. The tab sits hidden inside the actuator housing, so you cannot see the crack forming, and the tailgate feels normal right up until it releases on its own.
Who's affected?
Covers three Ram pickup classes (1500, 2500, 3500) across six model years, all using the same tailgate latch design.
| 2014 Ram 3500 | Latch |
|---|---|
| 2013 Ram 1500 | Latch |
| 2018 Ram 1500 | Latch |
| 2016 Ram 3500 | Latch |
| 2016 Ram 1500 | Latch |
| 2013 Ram 3500 | Latch |
| 2014 Ram 2500 | Latch |
| 2013 Ram 2500 | Latch |
| 2017 Ram 1500 | Latch |
| 2015 Ram 1500 | Latch |
| 2014 Ram 1500 | Latch |
| 2017 Ram 3500 | Latch |
| 2018 Ram 3500 | Latch |
| 2015 Ram 2500 | Latch |
| 2015 Ram 3500 | Latch |
| 2016 Ram 2500 | Latch |
| 2017 Ram 2500 | Latch |
| 2018 Ram 2500 | Latch |
| Units affected | 1,103,209 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific pickup is included in this recall.
What's the safety risk?
If the tailgate opens while you are driving, cargo can fall onto the road and create a hazard for you and the vehicles behind you, raising the risk of a crash. Watch for a latch that does not catch firmly when you close the tailgate, and avoid hauling loose cargo until the repair is done. Repair is free at any franchised Ram dealer.
What should I do?
- Check your VIN to confirm your 2013-2018 Ram 1500, 2500, or 3500 is included in this recall.
- Contact your nearest franchised Ram dealer to schedule the free tailgate-latch repair that fixes the actuator limiter tab fracture causing tailgates to open while driving.
- Reference recall number 19V347 (FCA US recall V44) when you call the dealer so the service desk pulls the correct parts.
- Bring the recall notice if FCA US has mailed one. If not, the dealer can confirm coverage from your VIN.
- Avoid carrying loose cargo in the bed until the repair is complete, since the tailgate can open while driving and let cargo fall onto the road.
- Call FCA US customer service at 1-800-853-1403 with questions about scheduling or parts availability.
What happens at the repair
At the dealer, a Ram technician repairs the power locking tailgate latch on your truck. Parts and labor are free under the recall. If you previously paid out of pocket for a tailgate latch repair, FCA US reimburses documented expenses through its standard owner reimbursement process. Send the original receipt or other adequate proof of payment to the company as described in the owner letter, or bring your receipts to the service desk when you arrive for the recall repair.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 9, 2019 | NHTSA published the recall |
|---|---|
| May 23, 2019 | Owner notification mailed |
| June 28, 2019 | Dealer notification began |
| June 28, 2019 | Dealer notification ended |
| June 28, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V347?
Recall 19V347 covers 1,103,209 2013-2018 Ram 1500, 2500, and 3500 pickup trucks with a power locking tailgate. The actuator limiter tab can fracture, causing the tailgate to unlatch and open while driving. Cargo can fall out and create a road hazard. Ram dealers will repair the tailgate latch for free.
What should I do if my 2013-2018 Ram 1500, 2500, or 3500 is on this recall?
Check your VIN to confirm your specific truck is included in recall 19V347. If it is, contact a franchised Ram dealer to schedule the tailgate latch repair. Reference recall number 19V347 when you call. The repair is free. You can also call FCA US customer service at 1-800-853-1403 with questions.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to fix the defect at no cost to the owner. Ram dealers will repair the tailgate latch free of charge at any franchised Ram dealership, regardless of where the truck was originally purchased or how many owners it has had.
What if I bought my Ram pickup used?
The free repair still applies. Federal recall law requires manufacturers to honor the recall regardless of ownership history. If Chrysler never mailed you a notice, check your VIN to confirm whether your specific truck is included, and reference recall number 19V347 when you call the dealer.
What warning signs should I watch for?
There is no warning sign before the tailgate latch fails. The actuator limiter tab can fracture without notice, allowing the tailgate to unlatch and open while driving. Until the dealer completes the repair, avoid hauling unsecured cargo in the bed, and check that the tailgate is fully latched before each trip.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V347000 |
|---|---|
| Ram customer service | 1-800-853-1403 |
| NHTSA recall # | 19V347 |
| NHTSA recall # (full) | 19V347000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →