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Campaign 19V342 Posted May 3, 2019 17 units

2017-2018 Ambulance Recall 19V342: Brake Light Defect

Recall 19V342 affects 17 Taylor Made ambulances built on 2017-2018 Ford and GMC chassis for faulty brake lights. Whelen replaces them free.

Recall 19V342 covers 17 2017-2018 ambulances built on Ford E-350, E-450, F-450, F-550, and GMC G3500 chassis because the Whelen brake lights can illuminate when the brake pedal is not pressed. The false signal can confuse other drivers and raise the risk of a crash, and a Ford dealer will repair the wiring free of charge.

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What's wrong?

The brake lights on these 2017-2018 ambulances are the rear lamps that signal to drivers behind you that the vehicle is slowing or stopping. The affected units use Whelen 600 series lamps, part number 60BTT, wired into the ambulance brake circuit. When the driver presses the brake pedal, the lights are supposed to illuminate steadily so following traffic knows to stop.

On the recalled ambulances, two of the brake lights on each unit can flash instead of holding a steady illumination when the pedal is pressed. The behavior traces to how the Whelen lamps interact with the specific wiring on these Ford E-350, F-450, E-450, F-550, and GMC G3500 ambulance builds. A flashing rear lamp during braking can confuse drivers behind the ambulance about whether the vehicle is stopping or signaling an emergency response.

There is no warning sign before failure. The flashing behavior shows up only when the brake pedal is applied, so the driver in the cab will not see it from the seat.

Who's affected?

Covers five cutaway and chassis-cab models across two manufacturers (Ford E-350, E-450, F-450, F-550 and GMC G3500), all built with the same upfitter brake-light wiring.

2017 Ford E-350 Brake lights
2017 Ford F-550 Brake lights
2018 Ford E-350 Brake lights
2018 Ford F-550 Brake lights
2017 GMC G3500 Brake lights
Units affected17
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included in this recall.

What's the safety risk?

Brake lights that illuminate without a brake input confuse drivers behind the vehicle and raise the risk of a rear-end crash. Treat any sign of stuck or self-activating brake lamps as a reason to schedule the repair soon and avoid heavy traffic until the lamps are replaced. Repair is free at any franchised Ford dealer.

What should I do?

  1. Check your VIN to confirm your 2017-2018 ambulance is included in this recall.
  2. Contact Taylor Made Ambulances at 1-800-468-1310 to schedule the free Whelen brake-light replacement that stops the lights from illuminating when the brake pedal has not been pressed.
  3. Reference recall number 19V342 when you call so the service team can locate your vehicle's file.
  4. Drive cautiously until the repair, because brake lights that illuminate on their own can confuse drivers behind you.

What happens at the repair

At the dealer, a Whelen-authorized service location replaces the brake lights on the affected ambulance, correcting the wiring condition that allows the lights to illuminate without the brake pedal being pressed. Parts and labor are free under the recall. If you previously paid out of pocket for a related brake-light repair, the manufacturer's standard reimbursement plan covers documented expenses. Bring your receipts and prior repair paperwork to the service desk when you arrive, and contact Taylor Made Ambulances customer service at 1-800-468-1310 with questions about scheduling the replacement.

ReimbursementReimbursement available

Timeline

May 3, 2019 NHTSA published the recall
May 27, 2019 Interim owner notification (was planned for this date)
May 27, 2019 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
June 5, 2019 Owner notification mailed

Frequently asked questions

What is recall 19V342?

Recall 19V342 covers 17 ambulances built on 2017-2018 Ford E-350, E-450, F-450, F-550, and GMC G3500 chassis with Whelen brake lights that can illuminate without the brake pedal being pressed. The false signal can confuse other drivers and raise crash risk. Whelen will replace the brake lights free of charge.

What should I do if my 2017-2018 Ford or GMC ambulance is on this recall?

Check your VIN to confirm your specific ambulance is included in recall 19V342. If it is, contact Taylor Made Ambulances customer service at 1-800-468-1310 to arrange the free Whelen brake-light replacement. Reference recall number 19V342 when you call. Repairs are performed at no charge.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to repair the defect at no cost to the owner. Whelen will replace the affected brake lights free of charge through Taylor Made Ambulances, and parts and labor are covered regardless of where the ambulance was originally purchased or how it is currently used.

What warning signs should I watch for?

Watch for brake lights that illuminate when no one is pressing the brake pedal. A walk-around check before each shift can catch the fault: have a second person stand behind the ambulance with the engine running and the brake untouched, and confirm the brake lamps stay off until the pedal is pressed.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/19V342000
Ford customer service1-800-468-1310
NHTSA recall #19V342
NHTSA recall # (full)19V342000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →