Recall 19V332 covers 90 2016-2018 Ram Promaster and Transit vehicles with foldaway seats that fail to lock. Repair is free at a franchised Ram dealer.
Ram recall 19V332 covers 90 2016-2018 Promaster and Transit vehicles modified with Freedman GO-ES Foldaway Seats. When the seat back is moved upright, the seat cushion can fail to stay locked under load, increasing injury risk in a crash or sudden stop; the dealer repair is free.
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What's wrong?
The Freedman GO-ES Foldaway Seat in the 2016-2018 Promaster and Transit is designed to fold away for space, then lock back into an upright riding position. The seatback lock and index pin hold the cushion in place so the seat stays latched when a passenger uses it.
On affected vehicles, the locking mechanism does not fully engage after the seatback is rotated from stowed to upright. The handle is supposed to rotate down and the recliner is supposed to make an audible click as it locks. If that engagement does not happen, the seat cushion can move under load during a sudden stop or crash.
The warning sign is a bent index pin, located opposite the recliner handle. Owners or service staff can also notice a missing click, a handle that does not rotate down in one motion, ratcheting near the in-use position, or a seatback that fails to stay locked when pressure is applied.
Who's affected?
Spans 2 van lines across 3 model years, all involving the seat assembly.
| 2016 Ram Promaster | seat assembly |
|---|---|
| 2017 Ram Promaster | seat assembly |
| 2018 Ram Promaster | seat assembly |
| 2018 Ford Transit | seat assembly |
| 2017 Ford Transit | seat assembly |
| 2016 Ford Transit | seat assembly |
| Units affected | 90 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific van.
What's the safety risk?
If the foldaway seat back moves during a crash, the seat occupant faces an increased risk of injury. Treat a bent index pin or failed seat inspection as a reason to keep that seat out of use until the repair is complete. Repair is free at any franchised Ram dealer.
What should I do?
- Check your VIN to confirm your 2016-2018 Ram Promaster or Transit vehicle is included in this recall.
- Contact a franchised Ram dealer or Freedman customer service to confirm the free foldaway-seat inspection and repair is complete.
- Schedule the Freedman GO-ES Foldaway Seat repair if the seat back fails to stay locked under load.
- Bring the recall notice if you have it. If not, reference recall number 19V332 when you call.
- Use another seat until the foldaway seat has been inspected and repaired.
What happens at the repair
At the dealer, a Ram technician inspects the Freedman GO-ES foldaway seats and repairs the seat cushion locking mechanism so the seat stays locked when it is upright and under load. The recall repair is free, including parts and labor. If you've already paid for a related seat repair, the manufacturer's standard reimbursement plan covers eligible documented expenses. Bring your repair paperwork to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 16, 2018 | Owner notification mailed |
|---|---|
| February 28, 2019 | Dealer notification began |
| February 28, 2019 | Interim owner notification (was planned for this date) |
| March 1, 2019 | NHTSA published the recall |
| April 30, 2019 | Dealer notification ended |
Frequently asked questions
What is recall 19V332?
Recall 19V332 covers 90 2016-2018 Ram Promaster and Transit vehicles modified with Freedman GO-ES Foldaway Seats. The seat back cushion does not stay locked under load after being moved upright, increasing injury risk for the seat occupant in a crash. Freedman dealers inspected and repaired the seats for free.
What should I do if my 2016-2018 Ram Promaster or Transit is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 19V332. If it is, contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191 and ask for the free foldaway-seat inspection and repair.
Is the recall repair free?
Yes. Federal recall law requires the recall remedy to be performed at no cost, and the filed remedy for recall 19V332 says Freedman dealers inspected and repaired the foldaway seats free of charge.
What is the safety risk?
The safety risk is occupant injury during a crash. In recall 19V332, the foldaway seat back cushion does not stay locked when loaded after being moved from the stowed position to the upright position. If the seat back moves in a crash, the seat occupant has an increased risk of injury.
What if I bought this vehicle used?
The free recall repair still applies. Recall eligibility follows the VIN, not the current owner. Check your VIN for recall 19V332, then contact Freedman customer service or Prime-Time Specialty Vehicles with the campaign number so they can confirm the foldaway-seat repair path.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V332000 |
|---|---|
| Ram customer service | 1-800-443-4540 |
| NHTSA recall # | 19V332 |
| NHTSA recall # (full) | 19V332000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →