Recall 19V313 affects 2,080 2014-2018 Ford E-350, E-250, Promaster, Transit, and E-450 vehicles for foldaway seats that fail to lock. Repair is free.
Ford recall 19V313 covers 2,080 2014-2018 E-350, E-250, E-450, Transit, and Promaster vehicles modified with Freedman GO-ES Foldaway Seats. The seat cushion can fail to stay locked under crash or sudden-stop loads, increasing injury risk for the seat occupant, and the dealer repair will be free once available.
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What's wrong?
The foldaway seat in these 2014-2018 Ford vans is built to rotate from a stowed position into an upright seating position. Once upright, the seat cushion is supposed to lock in place so the passenger stays supported during normal driving, a sudden stop, or a crash.
On affected E-350, E-250, E-450, Transit, and Promaster vehicles, the Freedman GO-ES Foldaway Seat does not hold the back seat cushion locked under load. The recall applies to foldaway seat part numbers 43705, 45467, 48923, and 75719. If the lock does not hold, the seat cushion can move when the passenger needs it to stay fixed.
There is no warning sign before failure. The seat can look ready for use after it is rotated upright, but the problem appears when force is placed on the cushion during a sudden stop or crash.
Who's affected?
Covers five model lines across the 2014-2018 model years, all with the same seat assembly.
| 2014 Ford E-350 | seat assembly |
|---|---|
| 2014 Ford E-250 | seat assembly |
| 2015 Ram Promaster | seat assembly |
| 2015 Ford E-350 | seat assembly |
| 2016 Ram Promaster | seat assembly |
| 2017 Ram Promaster | seat assembly |
| 2014 Ford Transit | seat assembly |
| 2018 Ram Promaster | seat assembly |
| 2018 Ford Transit | seat assembly |
| 2015 Ford E-250 | seat assembly |
| 2014 Ram Promaster | seat assembly |
| 2017 Ford Transit | seat assembly |
| 2015 Ford Transit | seat assembly |
| 2016 Ford Transit | seat assembly |
| 2015 Ford E-450 | seat assembly |
| 2014 Ford E-450 | seat assembly |
| Units affected | 2,080 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific van.
What's the safety risk?
A loose foldaway seat back can move during a crash and increase injury risk for the person sitting there. There is no listed warning sign, so confirm the recall by VIN and schedule inspection soon. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2014-2018 Ford E-350, E-250, Promaster, Transit, or E-450 is included in this recall.
- Contact a franchised Ford dealer to ask about the free Freedman GO-ES Foldaway Seat inspection and repair.
- Reference recall number 19V313 when you call, and bring the recall notice if you have it.
- Keep the foldaway seat out of service until it is inspected and repaired; the seat back can move under crash or sudden-stop loads.
- Call Ford customer service at 1-734-453-6452 with questions about the recall process.
What happens at the repair
At the dealer, a Ford technician inspects the Freedman GO-ES Foldaway Seat and repairs the foldaway seat so the back cushion locks in place as intended. The final dealer repair will be free once available, with parts and labor covered under the recall. Ford has a general reimbursement plan on file for qualifying out-of-pocket repairs tied to this seat condition. Bring related repair documentation to the service desk and ask how the reimbursement plan applies to work you already paid for.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 18, 2019 | NHTSA published the recall |
|---|---|
| May 17, 2019 | Dealer notification began |
| May 17, 2019 | Dealer notification ended |
| July 18, 2019 | Interim owner notification (was planned for this date) |
| May 19, 2020 | Owner notification mailed |
Frequently asked questions
What is recall 19V313?
Recall 19V313 covers 2,080 2014-2018 Ford E-350, E-250, Promaster, Transit, and E-450 vans modified with Freedman GO-ES Foldaway Seats. The seat cushion can fail to stay locked under crash or sudden-stop loads, increasing injury risk for the seat occupant.
What should I do if my 2014-2018 Ford E-350, E-250, Promaster, Transit, or E-450 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 19V313. If it is, contact a franchised Ford dealer or Mobility Transportation Services customer service at 1-734-453-6452 and ask how to schedule the free Freedman foldaway-seat inspection and repair.
Is the recall repair free?
Yes. Federal recall law requires the recall repair to be completed at no cost. For recall 19V313, MobilityTrans said Freedman Seating dealers will inspect and repair the foldaway seat free of charge.
What is the safety risk?
The safety risk is injury to the seat occupant in a crash. If the foldaway seat back moves under load, the occupant has less protection during the crash or sudden stop. The repair path is an inspection and repair of the affected seat at no cost.
When did the recall repair begin?
The recall began May 19, 2019. That means the inspection and repair program has already opened. If your VIN is included, ask the dealer or Mobility Transportation Services how to route the vehicle for the free Freedman foldaway-seat repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V313000 |
|---|---|
| Ford customer service | 1-734-453-6452 |
| NHTSA recall # | 19V313 |
| NHTSA recall # (full) | 19V313000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →