Recall 19V311 affects 12,438 2019 Hyundai Veloster vehicles because the driver's door can open during side impacts. Repair is free at a franchised Hyundai dealer.
Hyundai is recalling 12,438 2019 Veloster vehicles under recall 19V311 because the driver's door latch housing and locking cable can be damaged in certain side impact crashes, and the driver's door can open. If that happens during a crash, occupants face ejection or a higher risk of injury; Hyundai dealers will complete the free repair.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The driver's door latch on the 2019 Hyundai Veloster is the mechanism that keeps the driver's door closed and locked. The latch housing holds the moving parts in place, and the locking cable links the lock control to the latch so the door stays secured during normal driving and a crash.
In this recall, Hyundai found that a specific side impact can damage the latch housing and locking cable. When those parts are damaged, the driver's door can open during the crash instead of remaining latched. Hyundai's fix changes the latch assembly, lengthens the locking cable, and revises the lower door channel so the parts do not interfere under those crash conditions.
There is no warning sign before failure. This is not a wear symptom an owner can hear or feel during normal driving. The problem appears only under the side-impact conditions described in NHTSA campaign 19V311, so the useful owner step is confirming whether the VIN is included and getting the free Hyundai dealer repair.
Who's affected?
| 2019 Hyundai Veloster | Latch |
|---|---|
| Units affected | 12,438 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2019 Hyundai Veloster is on the list. Check your VIN to confirm whether your specific hatchback is included.
What's the safety risk?
A driver's door that opens during a crash increases the risk of occupant ejection or injury. Until the repair is complete, make sure the door latches fully before driving and schedule the recall work soon. Repair is free at any franchised Hyundai dealer.
What should I do?
- Check your VIN to confirm your 2019 Hyundai Veloster is included in this recall.
- Contact a franchised Hyundai dealer to schedule the free driver's-side door latch assembly and lower channel replacement, which addresses door-latch damage that can let the door open in a side impact crash.
- Bring the recall notice if Hyundai mailed one. If not, reference recall number 19V311 when you call.
- Avoid delaying the repair; the dealer replacement is free and parts and labor are covered.
What happens at the repair
At the dealer, a Hyundai technician replaces the driver's side door latch assembly and lower channel. The replacement parts and labor are free under the recall. Hyundai's reimbursement plan covers prior related repairs. If you've already paid for a related door latch or lower channel repair, contact Hyundai customer service at 1-855-371-9460 and keep your repair paperwork for the reimbursement claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 17, 2019 | NHTSA published the recall |
|---|---|
| June 14, 2019 | Dealer notification began |
| June 14, 2019 | Dealer notification ended |
| June 14, 2019 | Interim owner notification (was planned for this date) |
| June 17, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 19V311?
Recall 19V311 covers 12,438 2019 Hyundai Veloster vehicles with a driver's door latch defect. In certain side-impact crashes, the latch housing and locking cable can become damaged and allow the driver's door to open. Hyundai dealers replace the driver's side door latch assembly and lower channel for free.
What should I do if my 2019 Hyundai Veloster is on this recall?
Check your VIN to confirm your specific Veloster is included in recall 19V311. If it is, contact a franchised Hyundai dealer to schedule the driver's side door latch assembly and lower channel replacement. Reference recall 19V311 or Hyundai recall number 183 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the safety defect at no cost. Hyundai dealers replace the driver's side door latch assembly and lower channel free of charge for included 2019 Veloster vehicles.
What is the safety risk in recall 19V311?
The safety risk is that the driver's door can open during certain side-impact crashes. Hyundai says that opening can result in occupant ejection or increase the risk of injury in a crash. The free dealer repair replaces the affected latch parts.
What if I bought my 2019 Hyundai Veloster used?
The free repair still applies. Safety recalls follow the vehicle, not the first owner. Check your VIN to confirm whether your Veloster is included, then call a franchised Hyundai dealer and reference recall 19V311 or Hyundai recall number 183.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V311000 |
|---|---|
| Hyundai customer service | 1-855-371-9460 |
| NHTSA recall # | 19V311 |
| NHTSA recall # (full) | 19V311000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →