Recall 19V271 covers 4 2014-2017 Ford E-150 and Transit vans for wheelchair lift input cam failure. Repair is free at any franchised Ford dealer.
Ford is recalling 4 2014-2017 E-150 and Transit vans modified with Ricon S-Series and K-Series wheelchair lifts because the lift positioning input cam can fail while the platform is in use. The platform can rise above the vehicle floor, causing a wheelchair user to tip inward toward the van, and Ford dealers will complete the recall repair free of charge.
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What's wrong?
The wheelchair lift on 2014-2017 Ford E-150 and Transit vans is the power platform that raises a wheelchair user from the ground to the vehicle floor. Ricon S-Series and K-Series lifts use a positioning input cam as part of the height-control system. That cam helps tell the lift when the platform has reached the right floor height, so the platform stops where it should.
In affected lifts, the positioning input cam can fail while the lift is in use. If the operator keeps pressing the up button after that failure, the cutoff switch is disabled and the platform can keep rising past the vehicle floor. With a wheelchair user on the platform, that extra travel can tip the occupant inward toward the van instead of leaving the platform level with the floor.
There is no warning sign before failure. Treat any lift travel above the vehicle floor height as a reason to stop using the lift and arrange service.
Who's affected?
Covers E-150 and Transit vans across the 2014-2017 model years, all tied to the same adaptive or mobility equipment component.
| 2016 Ford E-150 | Equipment adaptive/mobility |
|---|---|
| 2015 Ford Transit | Equipment adaptive/mobility |
| 2017 Ford Transit | Equipment adaptive/mobility |
| 2015 Ford E-150 | Equipment adaptive/mobility |
| 2017 Ford E-150 | Equipment adaptive/mobility |
| 2016 Ford Transit | Equipment adaptive/mobility |
| 2014 Ford E-150 | Equipment adaptive/mobility |
| 2014 Ford Transit | Equipment adaptive/mobility |
| Units affected | 4 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year, model, and adaptive equipment narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
If the wheelchair lift platform stops above the vehicle floor, a wheelchair user can tip inward toward the vehicle while exiting the lift, increasing injury risk. Before using the lift, make sure the platform reaches the vehicle floor and stop use if it does not. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2014-2017 Ford E-150 or Transit van is included in this recall.
- Contact a franchised Ford dealer to arrange the free wheelchair-lift positioning-cam repair.
- Call Ricon customer service at 1-800-322-2884 for repair instructions and materials, and reference recall number 19V271 when you call.
- Avoid using the wheelchair lift until the repair is complete if the platform rises above the van floor.
- Bring the recall notice if you received one, along with any lift service records for the van.
What happens at the repair
At the dealer, a Ford technician follows Ricon's instructions and replaces the defective wheelchair lift parts tied to the positioning input cam. The work addresses the lift platform control problem that lets the platform travel higher than the vehicle's floor height while the lift is in use. The recall repair is free, including the replacement materials and labor. Mobility Specialists has already notified owners, and Ricon supplies the instructions and materials for the repair.
Timeline
| April 3, 2019 | NHTSA published the recall |
|---|---|
| April 3, 2019 | Dealer notification began |
| April 3, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V271?
Recall 19V271 covers 4 2014-2017 Ford E-150 and Transit vans modified with Ricon S-Series or K-Series wheelchair lifts. The lift positioning input cam can fail during use, allowing the platform to rise above the vehicle floor height.
What should I do if my 2014-2017 Ford E-150 or Transit is on this recall?
Check your VIN to confirm your specific van is included in recall 19V271. If it is, contact a franchised Ford dealer or Ricon customer service at 1-800-322-2884 for instructions and replacement materials for the wheelchair lift repair.
Is the recall repair free?
Yes. Federal recall law requires the recall remedy to be provided at no cost. Ricon will provide instructions and materials for replacing the defective wheelchair lift parts, and owners can use recall number 19V271 when arranging the repair.
What is the safety risk?
The risk is injury to the wheelchair user while exiting the lift. If the platform stops above the vehicle floor, the wheelchair user can tip inward toward the vehicle. Confirm the VIN and arrange the free lift repair before regular wheelchair lift use continues.
What if I bought this Ford van used?
The recall still follows the VIN, not the first owner. Check your VIN to see whether the van is included, especially if you never received the owner notice. If it is included, reference recall 19V271 when contacting the dealer or Ricon customer service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V271000 |
|---|---|
| Ford customer service | 1-800-322-2884 |
| NHTSA recall # | 19V271 |
| NHTSA recall # (full) | 19V271000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →