Recall 19V264 affects 124 2018-2019 Hackney Beverage Trailer vehicles for back-up camera displays with reversed images. Repair is free at any franchised Hackney dealer.
Hackney is recalling 124 2018-2019 Beverage Trailer vehicles because the back-up camera display can revert to factory default settings and show a reversed image. A reversed rear camera image can lead the driver to steer the wrong way around an object behind the vehicle, increasing crash risk; Hackney dealers will complete the recall repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The back-up camera display in affected 2018-2019 Hackney Beverage Trailer vehicles shows the driver what is behind the vehicle when backing up. The camera feed depends on the monitor holding the correct user setting, called "NORMAL" in the monitor software, so the image matches the real direction of travel.
The recalled ASA Electronics monitor has both a factory setting and a user setting stored in its software. During start up, the monitor loads the user setting after power comes on. If the power sequence drops at the wrong moment, the monitor loads the factory "MIRROR" setting instead, which reverses the camera image on the display.
There is no warning sign before failure. The driver sees the problem only after the display starts in the wrong image mode, and the image stays reversed until the setting is changed back to "NORMAL".
Who's affected?
Both model years are tied to the same Equipment component listing.
| 2019 Hackney Beverage Trailer | Equipment |
|---|---|
| 2018 Hackney Beverage Trailer | Equipment |
| Units affected | 124 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific trailer.
What's the safety risk?
The rear camera monitor can start in the factory mirror setting, which reverses the image without a warning sign. That reversed view can make the driver steer the wrong way to avoid an object behind the vehicle and increase crash risk. Check the display before backing up and schedule the repair. Repair is free at any franchised Hackney dealer.
What should I do?
- Check your VIN to confirm your 2018-2019 Hackney Beverage Trailer is included in this recall.
- Contact a franchised Hackney dealer to schedule the free repair kit that prevents the back-up camera image from reversing.
- Bring the recall notice if Hackney sent one. If not, reference recall number 19V264 when you call.
- Use mirrors and a spotter when backing until the repair kit is installed.
What happens at the repair
At the dealer, a Hackney technician installs the repair kit for the ASA Electronics back-up camera display so the image no longer reverses unexpectedly. The kit and labor are free under the recall. Hackney has a general reimbursement plan on file for owners who already paid for this related repair before the recall notice. If you have prior repair paperwork, contact Hackney customer service at 1-800-763-0700, extension 2016, and ask what documentation is needed for reimbursement.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 2, 2019 | NHTSA published the recall |
|---|---|
| May 1, 2019 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 1, 2019 | Interim owner notification (was planned for this date) |
| May 6, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 19V264?
Recall 19V264 covers 124 2018-2019 Hackney Beverage Trailer vehicles equipped with ASA Electronics back-up camera displays that can revert to factory settings and show a reversed camera image. Hackney provides free repair kits that prevent the image from reversing.
What should I do if my 2018-2019 Hackney Beverage Trailer is on this recall?
Check your VIN to confirm your specific Beverage Trailer is included in recall 19V264. If it is, contact Hackney customer service at 1-800-763-0700 or a franchised Hackney service location for the free repair kit.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Hackney provides the repair kit for recall 19V264 free of charge. The kit prevents the back-up camera image from reversing.
What is the safety risk?
The risk is a reversed camera image while backing. That reversed image can make the driver turn the wrong direction to avoid an object behind the vehicle, increasing crash risk. The free repair kit prevents the image from reversing.
When did Hackney notify owners about recall 19V264?
Hackney notified owners, and the recall began May 6, 2019. Because the repair is available, owners whose VINs are included can contact Hackney customer service at 1-800-763-0700 to ask about the free repair kit.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V264000 |
|---|---|
| Hackney customer service | 1-800-763-0700 |
| NHTSA recall # | 19V264 |
| NHTSA recall # (full) | 19V264000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →