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Campaign 19V263 Posted April 2, 2019 424 units

2017-2018 Lotus Evora Recall 19V263: Toe Board Stiffness

Recall 19V263 affects 424 2017-2018 Lotus Evora vehicles for a passenger toe-board stiffness defect. Repair is free at any franchised Lotus dealer.

Lotus is recalling 424 2017-2018 Evora vehicles because the passenger footwell toe board lacks stiffness, so an unbelted occupant's knee can contact rigid vehicle structure during a crash. That contact increases the risk of injury, and Lotus dealers will complete the recall repair free of charge.

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What's wrong?

The toe board in the 2017-2018 Lotus Evora is the front wall of the passenger footwell. It sits ahead of the passenger's feet and knees, and it helps keep the occupant space shaped as designed during a crash. The panel also separates the passenger from harder structural parts behind it.

On affected Evora vehicles, design changes made for manufacturing tolerances reduced the stiffness of that toe board. In a crash, the panel does not hold its shape as intended. For an unbelted passenger, the knee can contact rigid vehicle structure, which is why the recall involves occupant crash protection.

Lotus fixes the defect by replacing the toe board with one made from stiffer material. There is no warning sign before failure. This is not a part an owner can judge by sound, feel, or normal driving behavior.

Who's affected?

Covers the Evora across 2017 and 2018, with both years tied to the same body or structural component.

2017 Lotus Evora body or structural component
2018 Lotus Evora body or structural component
Units affected424
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific coupe is included.

What's the safety risk?

The toe board problem matters during a crash: if an occupant's knee hits the rigid structure, injury risk increases. There is no driving restriction in the recall, but schedule the repair soon and ask the dealer about next steps. Repair is free at any franchised Lotus dealer.

What should I do?

  1. Check your VIN to confirm your 2017-2018 Lotus Evora is included in this recall.
  2. Contact a franchised Lotus dealer to schedule the free passenger-footwell toe-board replacement that adds stiffness behind the occupant's knees.
  3. Bring the owner letter if you have it. Reference recall number 19V263 when you call.
  4. Use seat belts for every trip until the toe-board replacement is complete; this recall involves an unbelted occupant's knee contacting rigid structure in a crash.
  5. Call Lotus customer service at 1-800-245-6887 with questions about the repair.

What happens at the repair

At the dealer, a Lotus technician replaces the passenger footwell toe board with a new design that provides the required stiffness. The recall repair is free, and parts and labor are covered. Lotus also offers reimbursement for customer paid repairs that addressed this same toe board problem before the owner notice, as long as the work was on an affected VIN and was not caused by accident or abuse. If you already paid for this repair, contact Lotus customer service and bring documentation for the paid work so the service desk can review it under the recall reimbursement plan.

ReimbursementReimbursement available

Timeline

April 2, 2019 NHTSA published the recall
April 4, 2019 Dealer notification began
May 7, 2019 Dealer notification ended
May 24, 2019 Interim owner notification (was planned for this date)
May 27, 2019 Owner notification mailed

Frequently asked questions

What is recall 19V263?

Recall 19V263 covers 424 2017-2018 Lotus Evora vehicles with a passenger footwell toe board that lacks the required stiffness. In a crash, an unbelted occupant's knee can contact rigid vehicle structure, increasing injury risk. Lotus dealers replace the toe board with a new design for free.

What should I do if my 2017-2018 Lotus Evora is on this recall?

Check your VIN to confirm your specific Evora is included in recall 19V263. If it is included, contact a franchised Lotus dealer to schedule the toe board replacement. Reference recall 19V263 or Lotus recall number 2019/01R when you call.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to repair safety defects and noncompliance issues at no cost. Lotus dealers will replace the passenger footwell toe board with the updated design free of charge.

What is the safety risk in recall 19V263?

The safety risk is increased injury in a crash. The passenger footwell toe board lacks stiffness, so an unbelted occupant's knee can contact rigid vehicle structure during a crash. The free dealer repair replaces the toe board with a stiffer design.

What if I bought my Lotus Evora used?

The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your Evora is included, then contact a franchised Lotus dealer and reference recall 19V263 or Lotus recall number 2019/01R.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/19V263000
Lotus customer service1-800-245-6887
NHTSA recall #19V263
NHTSA recall # (full)19V263000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →