Recall 19V259 affects 99 2014-2018 Supreme Service Body vehicles missing required head-impact padding. Repair is free at any franchised Supreme dealer.
Supreme is recalling 99 2014-2018 Service Body vehicles built on a Ford Transit chassis because required interior padded trim is missing. In a crash, that missing padding increases the risk of injury from head impact, and Supreme dealers will install the trim free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The 2014-2018 Supreme Service Body vehicles use padded trim at the rear of the chassis cab, around the roof and pillar area. That trim is there to cover hard interior edges and help cushion an occupant's head during an interior impact.
On affected Service Body vehicles built on a Ford Transit chassis, the build order left out the required trim kit. The body structure still works as a service body, but the rear cab area lacks the padding required for head-impact protection. That is why the vehicles did not meet the federal interior-impact standard.
What you can see is straightforward: the padded trim is missing at the rear of the chassis cab. If that trim is absent, the vehicle matches the warning sign described for this recall.
Who's affected?
Spans 5 Service Body model years, all tied to the same body structure component.
| 2016 Supreme Service Body | body structure |
|---|---|
| 2014 Supreme Service Body | body structure |
| 2018 Supreme Service Body | body structure |
| 2017 Supreme Service Body | body structure |
| 2015 Supreme Service Body | body structure |
| Units affected | 99 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A crash in a vehicle missing this rear chassis cab padding increases injury risk because the trim is not there to cushion contact. Check the rear chassis cab area, then schedule the recall repair soon if your VIN is included. Repair is free at any franchised Supreme dealer.
What should I do?
- Check your VIN to confirm your 2014-2018 Supreme Service Body is included in this recall.
- Contact a franchised Supreme dealer to schedule the free padded-trim installation that adds the missing head-impact padding.
- Bring the recall notice if Supreme mailed one. If not, reference recall number 19V259 when you call.
- Keep the vehicle out of regular service until the padded trim is installed if you see missing roof or pillar padding.
What happens at the repair
At the dealer, a Supreme technician installs the padded interior trim that protects occupants from head impact in the Service Body vehicle. The recall repair is free, and parts and labor are covered. Supreme has a general reimbursement plan on file for related out-of-pocket repairs paid before the recall work. If you paid for this trim repair, ask Supreme customer service or the service desk how to submit documentation under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 29, 2019 | NHTSA published the recall |
|---|---|
| April 30, 2019 | Dealer notification began |
| April 30, 2019 | Dealer notification ended |
| May 15, 2019 | Interim owner notification (was planned for this date) |
| June 20, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 19V259?
Recall 19V259 covers 99 2014-2018 Supreme Service Body vehicles built on a Ford Transit chassis. The vehicles lack required padded trim for interior head-impact protection, which increases injury risk in a crash. Supreme dealers will install the padded trim for free.
What should I do if my 2014-2018 Supreme Service Body is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 19V259. If it is, contact a Supreme dealer to schedule installation of the padded trim. Reference recall number 19V259 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Supreme's remedy says dealers will install the padded trim free of charge. You can also contact Supreme customer service at 1-844-352-4921 for recall scheduling help.
What is the safety risk in recall 19V259?
The risk is higher injury exposure during a crash. These Service Body vehicles lack required padded trim that protects occupants from head impact under FMVSS 201. If your VIN is included, schedule the free padded-trim installation with a Supreme dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V259000 |
|---|---|
| Supreme customer service | 1-844-352-4921 |
| NHTSA recall # | 19V259 |
| NHTSA recall # (full) | 19V259000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →