Recall 19V248 affects 253 2019 Jeep Cherokee vehicles for loose passenger-seat mounting bolts. Repair will be free at any franchised Jeep dealer once available.
Jeep is recalling 253 2019 Cherokee SUVs under recall 19V248 because the front passenger seat mounting bolts can be loose. In a crash, the seat can move and increase the risk of injury; the Jeep dealer repair will be free once the remedy is available.
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What's wrong?
The front passenger seat in the 2019 Jeep Cherokee is held to the floor by mounting fasteners. Those bolts keep the seat fixed in the position Jeep designed, so the seat stays stable while the vehicle is driven and while a passenger gets in or out.
On affected Cherokee vehicles, one or more front passenger seat mounting fasteners were not tightened to the specified torque at the assembly plant. This is an assembly process problem, not a bad seat part. Jeep traced the issue to an untrained operator, tool setup that allowed work outside the station, and a fastening tool with limited torque traceability.
A loose or rattling passenger seat is the warning sign owners should listen for. If the passenger seat shifts, rattles, or does not feel firmly attached to the floor, treat that as related to this recall until a Jeep dealer inspects it.
Who's affected?
| 2019 Jeep Cherokee | seat assembly |
|---|---|
| Units affected | 253 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2019 Jeep Cherokee is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
In a crash, the passenger seat can move out of position and increase the risk of injury. A loose or rattling passenger seat is a warning sign to stop using that seat and schedule service soon. Repair will be free at any franchised Jeep dealer once available.
What should I do?
- Check your VIN to confirm your 2019 Jeep Cherokee is included in this recall.
- Confirm whether Jeep has opened the free seat-mounting-bolt tightening for your VIN before scheduling.
- Contact a franchised Jeep dealer for the repair that secures the front passenger seat mounting bolts.
- Reference recall number 19V248 and Jeep recall V31 when you call the dealer.
- Avoid using the front passenger seat until a Jeep dealer confirms the mounting bolts are tightened.
What happens at the repair
Once the dealer repair is available, a Jeep technician will tighten the front passenger seat mounting bolts covered by this recall. Parts and labor will be free under the recall. If you already paid out of pocket to repair this same seat mounting problem, Jeep's reimbursement process asks for the original receipt or other proof of payment so the expense can be confirmed. Keep that paperwork with your service records and ask the service desk how to submit it.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 28, 2019 | NHTSA published the recall |
|---|---|
| April 11, 2019 | Owner notification mailed |
| May 17, 2019 | Dealer notification began |
| May 17, 2019 | Dealer notification ended |
| May 17, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V248?
Recall 19V248 covers 253 2019 Jeep Cherokee vehicles with front passenger seat mounting bolts that were loose. In a crash, the seat can move and increase injury risk. Jeep dealers will tighten the mounting bolts for free.
What should I do if my 2019 Jeep Cherokee is on this recall?
Check your VIN to confirm your specific Cherokee is included in recall 19V248. If it is, contact a franchised Jeep dealer and ask about recall V31 for the front passenger seat mounting bolts. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 19V248, a franchised Jeep dealer will tighten the affected front passenger seat mounting bolts free of charge.
Is it safe to drive my 2019 Jeep Cherokee before this recall is fixed?
This recall does not carry a do-not-drive order. The risk is tied to a crash: loose front passenger seat mounting bolts can let the seat move and increase injury risk. Confirm your VIN, then arrange the free bolt-tightening repair with a Jeep dealer.
What if I bought my Jeep Cherokee used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Cherokee is included, then give the dealer recall number 19V248 or Jeep recall V31 when you call.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V248000 |
|---|---|
| Jeep customer service | 1-800-853-1403 |
| NHTSA recall # | 19V248 |
| NHTSA recall # (full) | 19V248000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →