Recall 19V244 covers 3,634 2019-2020 Toyota vehicles because the load capacity label can become illegible. Repair is free at any franchised Toyota dealer.
Toyota is recalling 3,634 2019-2020 vehicles, including Camry, RAV4, Tacoma, and Corolla Hatchback models, because the load capacity label text can become illegible. If the driver cannot read the label, the vehicle can be overloaded without the driver realizing it, increasing crash risk; Toyota dealers will complete the recall repair free of charge.
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What's wrong?
The load capacity label on affected 2019-2020 Toyota vehicles is the yellow information label that tells you how much weight the vehicle is designed to carry. It gives the limit for passengers and cargo, so the vehicle is not overloaded beyond its rated capacity.
On these vehicles, Toyota installed labels from a faulty vendor batch. The yellow ink did not bond correctly to the label material, so rain water exposure can wash out the color and text. Once the label becomes hard to read, the owner loses a required loading reference that is supposed to stay legible, visible, permanent, and moisture resistant.
There is no warning sign before failure. The issue is the label itself fading or becoming illegible, not a mechanical part making noise or changing how the vehicle drives. If you inspect the door-area label and the yellow load capacity text is faded, missing, or hard to read, that is the visible sign of the defect.
Who's affected?
The scope crosses Toyota passenger cars, SUVs, a minivan, and trucks, all tied to the same vehicle label component.
| 2019 Toyota Camry | vehicle label (placard or certification) |
|---|---|
| 2019 Toyota Avalon | vehicle label (placard or certification) |
| 2019 Toyota Prius | vehicle label (placard or certification) |
| 2019 Toyota RAV4 | vehicle label (placard or certification) |
| 2019 Toyota Highlander | vehicle label (placard or certification) |
| 2019 Toyota C-Hr | vehicle label (placard or certification) |
| 2019 Toyota 4RUNNER | vehicle label (placard or certification) |
| 2019 Toyota Corolla | vehicle label (placard or certification) |
| 2019 Toyota Camry Hybrid | vehicle label (placard or certification) |
| 2019 Toyota Avalon Hybrid | vehicle label (placard or certification) |
| 2019 Toyota Land Cruiser | vehicle label (placard or certification) |
| 2019 Toyota Sequoia | vehicle label (placard or certification) |
| 2019 Toyota Sienna | vehicle label (placard or certification) |
| 2019 Toyota Tacoma | vehicle label (placard or certification) |
| 2019 Toyota Tundra | vehicle label (placard or certification) |
| 2019 Toyota Yaris | vehicle label (placard or certification) |
| 2020 Toyota Corolla Hatchback | vehicle label (placard or certification) |
| Units affected | 3,634 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
An unreadable load carrying capacity label can leave the driver without the weight limit needed to avoid overloading the vehicle. Overloading the vehicle increases the risk of a crash. Check the label and schedule the corrected label repair. Repair is free at any franchised Toyota dealer.
What should I do?
- Check your VIN to confirm your 2019-2020 Toyota vehicle is included in this recall.
- Contact your nearest franchised Toyota dealer to schedule the free corrected load-carrying-capacity label replacement, which restores a readable load limit for the vehicle.
- Bring the recall notice if Toyota mailed one. If not, reference recall number 19V244 when you call.
- Avoid loading the vehicle near its limit until the corrected label is installed.
What happens at the repair
At the dealer, a Toyota technician provides corrected load carrying capacity modification labels for the affected Toyota vehicles. The label correction is free under the recall and replaces the illegible load capacity information with a readable corrected label. Toyota has a general reimbursement plan on file for this campaign. If you've already paid out of pocket for a related label correction, bring documentation to the service desk and ask how Toyota's reimbursement plan applies.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 27, 2019 | NHTSA published the recall |
|---|---|
| April 3, 2019 | Dealer notification began |
| April 3, 2019 | Dealer notification ended |
| May 13, 2019 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 13, 2019 | Interim owner notification (was planned for this date) |
| May 24, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 19V244?
Recall 19V244 covers 3,634 2019-2020 Toyota vehicles with load capacity labels that can become hard to read. If the driver cannot read the label, the vehicle can be overloaded, increasing crash risk. Toyota dealers will provide corrected load carrying capacity modification labels for free.
What should I do if my 2019-2020 Toyota vehicle is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 19V244. If it is, contact a franchised Toyota dealer and ask for the corrected load carrying capacity modification label. Reference recall number 19V244 or Toyota recall 19R1 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the defect at no cost, and Toyota dealers will provide the corrected load carrying capacity modification label free of charge. Parts and labor are covered for included vehicles.
What is the safety risk?
The safety risk is overloading the vehicle because the load capacity label is unreadable. If the driver cannot confirm the proper load limit, the vehicle can be loaded beyond its rated capacity, increasing crash risk. The fix is a corrected label from a Toyota dealer.
What if I bought this Toyota used?
The free recall repair still applies. Recall eligibility follows the VIN, not the original owner. Check your VIN to confirm whether your specific Toyota is included, then contact a franchised Toyota dealer and reference recall 19V244 or Toyota recall 19R1.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V244000 |
|---|---|
| Toyota customer service | 1-800-444-1074 |
| NHTSA recall # | 19V244 |
| NHTSA recall # (full) | 19V244000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →