Recall 19V222 covers 7 2018-2019 Mercedes-Benz Metris and Sprinter vehicles missing final safety inspections. Repair will be free at any franchised Mercedes-Benz dealer once available.
Mercedes-Benz is recalling 7 2018-2019 Metris, Sprinter 2500, and Sprinter 3500 vehicles because they left the reassembly plant without a final quality inspection of safety-related parts and bolt connections. Missed loose parts increase the risk of crash and injury, and the Mercedes-Benz dealer repair will be free once available.
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What's wrong?
On the 2018-2019 Mercedes-Benz Metris, Sprinter 3500, and Sprinter 2500, this recall does not point to one broken part. The missing step is the final quality inspection after reassembly, the plant check that verifies safety-related parts and bolt connections before the vehicle is released.
The failure happened because separate IT systems at the reassembly plant, sales organization, and transport provider did not communicate correctly. Vehicles were handed off for sale and transport before the plant completed its official final quality inspection. That means a safety-related part or bolt connection was not confirmed through the normal release process, leaving the exact safety risk unknown until the vehicle is inspected.
There is no warning sign before failure. An owner will not be able to tell from driving, dashboard messages, or normal checks whether the final inspection was missed.
Who's affected?
The scope spans the Metris, Sprinter 2500, and Sprinter 3500 across the 2018 and 2019 model years.
| 2018 Mercedes-Benz Metris | Unknown or other |
|---|---|
| 2018 Mercedes-Benz Sprinter 3500 | Unknown or other |
| 2018 Mercedes-Benz Sprinter 2500 | Unknown or other |
| 2019 Mercedes-Benz Sprinter 2500 | Unknown or other |
| 2019 Mercedes-Benz Sprinter 3500 | Unknown or other |
| 2019 Mercedes-Benz Metris | Unknown or other |
| Units affected | 7 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
NHTSA campaign 19V222 links the missed final quality inspection of loose safety related parts to increased crash and injury risk. If your VIN is included, drive cautiously and arrange the dealer inspection soon. Repair will be free at any franchised Mercedes-Benz dealer once available.
What should I do?
- Check your VIN to confirm your 2018-2019 Mercedes-Benz Metris, Sprinter 3500, or Sprinter 2500 is included in this recall.
- Confirm whether Mercedes-Benz mailed the May 17, 2019 owner letter for your VIN if you bought the van used or never received a notice.
- Contact a franchised Mercedes-Benz dealer to ask whether the free final quality inspection is open for your VIN.
- Reference recall number 19V222 when you call, and explain that the recall covers vans that left reassembly without final inspection of safety-related parts or bolt connections.
- Bring the recall notice if you have it, and ask the dealer to complete the final quality inspection before further regular use.
What happens at the repair
For recall 19V222, the dealer work is a final quality inspection, not a parts replacement named in the filing. Once the final dealer process is available, a Mercedes-Benz technician will inspect the safety-relevant parts and bolt connections at no charge. If the inspection finds an issue, ask the service desk what additional recall repair step is required before you drive away. The dealer repair will be free once available.
Timeline
| March 20, 2019 | NHTSA published the recall |
|---|---|
| May 17, 2019 | Owner notification mailed |
| May 20, 2019 | Dealer notification began |
| May 20, 2019 | Dealer notification ended |
| May 27, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V222?
Recall 19V222 covers 7 2018-2019 Mercedes-Benz Metris, Sprinter 3500, and Sprinter 2500 vehicles that left reassembly without the final quality inspection of safety-related parts or bolt connections. Loose safety-related parts can increase crash and injury risk.
What should I do if my 2018-2019 Mercedes-Benz Metris, Sprinter 3500, or Sprinter 2500 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 19V222. If it is, contact a franchised Mercedes-Benz dealer and ask for the final quality inspection under recall 19V222. Reference Mercedes-Benz recall number VSX566ZP25 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to complete the recall remedy at no cost. For recall 19V222, Mercedes-Benz dealers will complete the final quality inspection free of charge.
What is the safety risk?
The safety risk is that loose safety-related parts or bolt connections were not caught before the vehicle left reassembly. NHTSA campaign 19V222 says failure to identify loose safety-related parts can increase the risk of crash and injury.
When did this recall begin?
The recall began May 17, 2019. If you own a 2018-2019 Mercedes-Benz Metris, Sprinter 3500, or Sprinter 2500, check your VIN because the year and model are not enough to confirm whether your vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V222000 |
|---|---|
| Mercedes-Benz customer service | 1-877-762-8267 |
| NHTSA recall # | 19V222 |
| NHTSA recall # (full) | 19V222000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →