Recall 19V216 covers 23,122 2017-2020 Ic Bus vehicles with Cummins B6.7 fuel heaters that overheat. Free repair once Ic Bus opens it.
Ic Bus is recalling 23,122 2017-2020 Ce, Tc, Durastar, Workstar, Hv, and Mv vehicles because the electric fuel heater in certain Cummins B6.7 diesel fuel modules can overheat, melt plastic, and catch fire or stall the engine. The final dealer repair is not open yet; once Ic Bus opens it, the repair will be free at a franchised Ic Bus dealer.
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What's wrong?
The electric fuel heater in the fuel module helps warm diesel fuel before it reaches the Cummins B6.7 engine. On affected 2017-2020 Ic Bus Ce, Tc, Durastar, Workstar, Cesb, Hc, Hv, Mv, and 1300 Fbc vehicles, that heater sits inside the fuel module, the part that routes fuel from the tank toward the engine so it can start and run cleanly in cold conditions.
The failure starts inside the heater. Electrical arcing can build heat where it does not belong, which can melt plastic in the fuel heater. Once that plastic melts, the area around the heater can leak fuel, produce smoke, catch fire, or interrupt fuel delivery enough to stall the engine.
Owners or service technicians can see melted material at the fuel heater during service. Smoke can come before or during a fire, and the engine can become harder to start before the heater fails.
Who's affected?
Spans bus and medium-duty truck model lines across 2017-2020, all tied to the diesel fuel pre-heater component.
| 2019 Ic Bus Ce | fuel system |
|---|---|
| 2020 Ic Bus Tc | fuel system |
| 2018 Ic Bus Ce | fuel system |
| 2019 Ic Bus Tc | fuel system |
| 2017 International Durastar | fuel system |
| 2017 International Workstar | fuel system |
| 2018 Ic Bus Cesb | fuel system |
| 2019 Ic Bus Cesb | fuel system |
| 2018 International Durastar | fuel system |
| 2018 International Workstar | fuel system |
| 2018 Ic Bus Hc | fuel system |
| 2019 International Workstar | fuel system |
| 2019 International Durastar | fuel system |
| 2019 International Hv | fuel system |
| 2019 International Mv | fuel system |
| 2019 Ic Bus Hc | fuel system |
| 2018 International Hv | fuel system |
| 2018 International Mv | fuel system |
| 2020 Ic Bus Cesb | fuel system |
| 2020 International Hv | fuel system |
| 2020 International Mv | fuel system |
| 2020 International Durastar | fuel system |
| 2020 International Workstar | fuel system |
| 2018 Ic Bus 1300 Fbc | fuel system |
| 2019 Ic Bus 1300 Fbc | fuel system |
| Units affected | 23,122 |
| Field incidents | NHTSA has logged 4 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
Fuel heater damage can lead to a fire, increasing injury risk, and an engine stall, increasing crash risk. Smoke, visible melting during service, or an engine that becomes harder to start are warning signs. If any of those appear, stop using the vehicle and call the dealer. Repair will be free at any franchised Ic Bus dealer once Ic Bus opens it.
What should I do?
- Check your VIN to confirm your 2017-2020 Ic Bus Ce, Tc, Durastar, Workstar, Cesb, Hc, Hv, Mv, or 1300 Fbc is included in this recall.
- Watch for repair instructions from Ic Bus or Cummins before scheduling the free fuel-heater replacement.
- Contact a franchised Ic Bus dealer or Cummins dealer once the repair opens, and reference recall number 19V216 when you call.
- Avoid driving if you smell fuel, see smoke, or the engine stalls. Park safely and call the dealer for guidance.
- Bring the owner notice to the dealer if you have it. The repair replaces the overheating fuel heater that can melt plastic, start a fire, or stall the engine.
What happens at the repair
The current remedy status is interim, so do not treat the final repair as open for scheduling until the dealer confirms availability for your VIN. Once the repair opens, an Ic Bus technician will replace the fuel heater with the newly designed fuel heater. Parts and labor are covered under the recall. The manufacturer has a general reimbursement plan on file for owners who already paid for a related repair before the recall notice. Keep your repair paperwork and ask the service desk how to submit documented expenses through that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 20, 2019 | NHTSA published the recall |
|---|---|
| April 22, 2019 | Dealer notification began |
| April 22, 2019 | Dealer notification ended |
| April 22, 2019 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| April 22, 2019 | Interim owner notification (was planned for this date) |
| May 2, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 19V216?
Recall 19V216 covers 23,122 2017-2020 Ic Bus Ce, Tc, Durastar, Workstar, Cesb, Hc, Hv, Mv, and 1300 Fbc vehicles with Cummins B6.7 diesel engines and affected fuel module options. The electric fuel heater can overheat, melt plastic in the module, start a fire, or stall the engine.
What should I do if my 2017-2020 Ic Bus Ce, Tc, Durastar, Workstar, Cesb, Hc, Hv, Mv, or 1300 Fbc is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 19V216. If it is, contact an Ic Bus dealer or Cummins customer service at 1-800-286-6467 and reference recall 19V216. Cummins dealers will replace the fuel heater for free once the remedy is open.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the defect at no cost, and the recall remedy says Cummins dealers will replace the fuel heater free of charge. Parts and labor are covered for vehicles included in recall 19V216.
What is the safety risk?
The safety risk is fire or engine stalling. NHTSA campaign 19V216 says the electric fuel heater can overheat and melt plastic, which increases injury risk from fire. It also says an engine stall increases crash risk. The repair path is fuel-heater replacement at no charge.
When were owners notified about recall 19V216?
Cummins began notifying affected Ic Bus owners on May 2, 2019. If you bought the vehicle used or never received a notice, the VIN still decides whether the recall applies. Check your VIN, then contact the dealer or Cummins with recall number 19V216.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V216000 |
|---|---|
| Ic Bus customer service | 1-800-286-6467 |
| NHTSA recall # | 19V216 |
| NHTSA recall # (full) | 19V216000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →