Recall 19V208 affects 11,089 2018-2020 Volvo Vnl and Vnx sleeper trucks for bunk windows that detach. Repair will be free once available.
Volvo is recalling 11,089 2018-2020 Vnl and Vnx sleeper models because the sleeper bunk window can detach and fall from the truck. A loose window can strike another vehicle or pedestrian and raise the risk of a crash or injury; the Volvo dealer repair will be free once available.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The sleeper bunk window on 2018-2020 Volvo Vnl and Vnx 740 and 760 sleeper trucks is the side window built into the sleeper area of the cab. Its hinge and glass bonding hold the window in place while still allowing the window to open for ventilation. The fasteners are backup hardware that help keep the window attached if the bond is stressed.
On affected trucks, Volvo found that the sleeper bunk window can detach from the vehicle. The filing points to several contributing factors: the bond quality between the hinge and glass, undersized backup fasteners, and driving with the window open. If the hinge bond gives up and the backup hardware does not hold, the window can fall from the truck.
There is no warning sign before failure. An owner should not count on rattling, looseness, or visible glass movement before the window separates.
Who's affected?
Covers both Vnl and Vnx trucks across the 2018-2020 model years, all tied to the body structure component.
| 2018 Volvo Vnl | body structure |
|---|---|
| 2019 Volvo Vnl | body structure |
| 2020 Volvo Vnl | body structure |
| 2020 Volvo Vnx | body structure |
| 2019 Volvo Vnx | body structure |
| 2018 Volvo Vnx | body structure |
| Units affected | 11,089 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
If the window detaches, it can strike another vehicle or a pedestrian, increasing the risk of a crash or injury. The recall does not list a warning sign before detachment, so do not wait for a symptom before checking your VIN and arranging dealer guidance. Repair will be free at any franchised Volvo dealer once available.
What should I do?
- Check your VIN to confirm your 2018-2020 Volvo Vnl or Vnx sleeper model is included in this recall.
- Wait for Volvo's remedy notice before scheduling the dealer window-hinge replacement that secures the sleeper bunk window.
- Call Volvo customer service at 1-800-528-6586 with questions, and reference recall number 19V208 and Volvo recall RVXX1902.
- Keep the sleeper bunk window closed and avoid using it until the hinge repair is complete.
- Bring the recall notice to a franchised Volvo dealer once Volvo confirms the free repair is ready.
What happens at the repair
At the dealer, a Volvo technician will replace the sleeper bunk window hinge once remedy parts are available. The final dealer repair will be free, with parts and labor covered under the recall. Because this recall is still listed as under development, do not assume the final repair can be scheduled until Volvo confirms parts are ready. Volvo has a general reimbursement plan on file, so ask Volvo Trucks customer service how to submit documentation for a hinge related repair you already paid for.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 18, 2019 | NHTSA published the recall |
|---|---|
| March 22, 2019 | Dealer notification began |
| March 22, 2019 | Dealer notification ended |
| April 5, 2019 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| April 5, 2019 | Interim owner notification (was planned for this date) |
| August 21, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 19V208?
Recall 19V208 covers 11,089 2018-2020 Volvo Vnl and Vnx trucks configured as 740 and 760 sleeper models. The sleeper bunk window can detach and fall from the vehicle, creating a crash or injury risk. Volvo dealers will replace the window hinge for free.
What should I do if my 2018-2020 Volvo Vnl or Vnx is on this recall?
Check your VIN to confirm your specific truck is included in recall 19V208. If it is, contact a franchised Volvo dealer, ask whether remedy parts are ready for your VIN, and reference recall number RVXX1902 when you call. The hinge replacement is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost, and Volvo's remedy says dealers will replace the sleeper bunk window hinge free of charge. Parts and labor are covered at a franchised Volvo dealer.
What is the safety risk?
The risk is that the sleeper bunk window can detach and fall from the truck. If that happens, the window can strike another vehicle or a pedestrian, increasing the risk of a crash or injury. The repair path is the free hinge replacement at a Volvo dealer.
When were owners notified about recall 19V208?
Volvo notified owners on April 8, 2019, and the recall began August 21, 2019. The notice also said owners would receive a second notice when remedy parts became available. Call Volvo Trucks customer service at 1-800-528-6586 or your Volvo dealer with recall number RVXX1902.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V208000 |
|---|---|
| Volvo customer service | 1-800-528-6586 |
| NHTSA recall # | 19V208 |
| NHTSA recall # (full) | 19V208000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →