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Campaign 19V203 Posted March 14, 2019 7,929 units

2019 Chrysler 300/Charger/Challenger Recall 19V203: Cluster

Recall 19V203 covers 7,929 2019 Chrysler 300, Dodge Charger, and Dodge Challenger vehicles for instrument-cluster warning software. Repair is free at a franchised Chrysler dealer.

Chrysler is recalling 7,929 2019 300, Charger, and Challenger vehicles because the instrument cluster can fail to illuminate driver warnings. Without those warnings, the driver can miss problems in the vehicle's systems, increasing crash risk; Chrysler dealers will complete the free repair.

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What's wrong?

The instrument cluster in the 2019 Chrysler 300, Charger, and Challenger is the display panel directly in front of the driver. It shows gauges such as vehicle speed and fuel level, and it also activates warning lights, messages, and chimes when the vehicle needs the driver's attention.

On affected vehicles, the cluster was built with suspect software. Under certain conditions, that software lets the cluster become non-operational instead of keeping the display and alerts active. When that happens, the driver loses the normal dashboard cues that point to vehicle warnings or changing operating conditions.

There is no warning sign before failure. The issue is the cluster itself going dark or failing to activate warnings, so the first thing an owner notices is the missing gauge display, message, warning light, or chime.

Who's affected?

Covers the 300, Charger, and Challenger for the 2019 model year, all tied to the instrument panel.

2019 Chrysler 300 instrument panel
2019 Dodge Charger instrument panel
2019 Dodge Challenger instrument panel
Units affected7,929
Field incidentsNHTSA has logged 2 field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific car is included.

What's the safety risk?

When the instrument cluster fails to illuminate correctly, the driver loses important vehicle-system warnings and has less information before a system problem becomes unsafe. That increases the risk of a crash because alerts for vehicle systems are harder to see. Schedule the software update promptly. Repair is free at any franchised Chrysler dealer.

What should I do?

  1. Check your VIN to confirm your 2019 Chrysler 300, Dodge Charger, or Dodge Challenger is included in this recall.
  2. Contact a franchised Chrysler dealer to schedule the free instrument-cluster software update that fixes the warning-light display problem.
  3. Bring the recall notice if Chrysler mailed one. If not, reference recall number 19V203 and Chrysler recall V32 when you call.
  4. Watch the instrument cluster closely until the repair is complete, and stop in a safe place if a system warning does not display correctly.

What happens at the repair

At the dealer, a Chrysler technician updates the instrument cluster software so driver warnings illuminate properly. The recall software update and labor are free. If you already paid out-of-pocket for an instrument cluster warning display repair before the recall notice, FCA US has a reimbursement process for documented expenses. The owner letter asks customers to send the original receipt or other adequate proof of payment to the company so FCA US can confirm the expense.

ReimbursementReimbursement available

Timeline

March 14, 2019 NHTSA published the recall
April 8, 2019 Owner notification mailed
May 3, 2019 Dealer notification began
May 3, 2019 Dealer notification ended
May 3, 2019 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
May 3, 2019 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 19V203?

Recall 19V203 covers 7,929 2019 Chrysler 300, Dodge Charger, and Dodge Challenger vehicles with instrument cluster software that can fail to illuminate driver warnings. That can keep the driver from seeing system alerts and increase crash risk. Dealers will update the instrument cluster software for free.

What should I do if my 2019 Chrysler 300, Dodge Charger, or Dodge Challenger is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 19V203. If it is, contact a franchised Chrysler dealer to schedule the instrument cluster software update. Reference recall number 19V203 or Chrysler recall number V32 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to perform the recall repair at no cost, and Chrysler's remedy says dealers will update the instrument cluster software free of charge. Parts and labor are covered at a franchised Chrysler dealer.

What is the safety risk?

The risk is that the instrument cluster fails to illuminate driver warnings. If the driver misses warnings about vehicle systems, the chance of a crash increases. Recall 19V203 does not carry do-not-drive or park-outside instructions, but the software update should still be completed.

What if I bought the vehicle used?

The free recall repair still applies. Recall coverage follows the VIN, not the original owner. Check your VIN to confirm whether your specific 2019 Chrysler 300, Dodge Charger, or Dodge Challenger is included, then call a franchised Chrysler dealer and reference recall 19V203.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/19V203000
Chrysler customer service1-800-853-1403
NHTSA recall #19V203
NHTSA recall # (full)19V203000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →