Recall 19V197 affects 5 2017-2019 Newmar Ventana motorhomes for loose steering and tie rod arm bolts. Repair is free at any franchised Newmar dealer.
Newmar is recalling 5 2017-2019 Ventana motorhomes built on Daimler Trucks North America chassis with Detroit Axle axles because steering and tie rod arm bolts can be loose. A separated tie rod can cause loss of vehicle control and increase crash risk; the Newmar dealer repair will be free once the remedy is available.
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What's wrong?
The steering arm and tie rod arm on the 2017-2019 Newmar Ventana are part of the front steering linkage. The steering arm helps turn the wheel assembly when the driver turns the steering wheel, and the tie rod arm keeps the front wheels pointed in the same direction. Both arms are held to the steering knuckle by bolts that must be tightened to the correct torque, meaning the measured tightness of the fastener.
On affected Ventana motorhomes, the torque data for those bolts was not accurate enough for Daimler Trucks North America to confirm the bolts were tightened to specification. Bolts that are not tight enough can loosen while the motorhome is in service. If the tie rod separates, the front wheels can disconnect from normal steering control, reducing the driver's ability to steer and increasing crash risk.
There is no warning sign before failure. Do not treat normal steering feel as proof that the bolts are secure.
Who's affected?
Spans the 2017-2019 Ventana line, with control arm, tie rod, and steering system components listed for each model year.
| 2019 Newmar Ventana | control arm |
|---|---|
| 2019 Newmar Ventana | tie rod (steering linkage) |
| 2019 Newmar Ventana | steering system |
| 2018 Newmar Ventana | control arm |
| 2018 Newmar Ventana | tie rod (steering linkage) |
| 2018 Newmar Ventana | steering system |
| 2017 Newmar Ventana | control arm |
| 2017 Newmar Ventana | tie rod (steering linkage) |
| 2017 Newmar Ventana | steering system |
| Units affected | 5 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Loose tie rod arm bolts can let the tie rod separate, causing loss of vehicle control and increasing crash risk. No warning sign is listed, so treat steering looseness, wandering, or clunking as a reason to stop and call for service. Repair will be free at any franchised Newmar dealer once available.
What should I do?
- Check your VIN to confirm your 2017-2019 Newmar Ventana is included in this recall.
- Review Newmar's April 18, 2019 owner notice before arranging service for this VIN.
- Contact Newmar customer service at 1-800-547-0712 to locate a qualified service center for the free steering-arm and tie-rod-arm bolt inspection.
- Reference recall number 19V197 when you call, and ask whether new fasteners are needed to secure the loose steering and tie rod arm bolts.
- Avoid driving until Newmar or the service center confirms the steering and tie rod arm bolts are properly tightened.
What happens at the repair
The listed repair path is an inspection of the steering arm and tie rod arm bolts. Once the dealer repair is available, a Newmar technician or qualified service center will check that the bolts are properly tightened and install new fasteners where needed. The inspection, fasteners, and related labor will be free under the recall. Because this recall is not marked as an available remedy here, confirm scheduling and service-center details before you travel.
Timeline
| March 13, 2019 | NHTSA published the recall |
|---|---|
| April 18, 2019 | Owner notification mailed |
| May 12, 2019 | Dealer notification began |
| May 12, 2019 | Dealer notification ended |
| May 12, 2019 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 12, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V197?
Recall 19V197 covers 5 2017-2019 Newmar Ventana motorhomes built on a DTNA chassis with Detroit Axle axles. Loose steering and tie rod arm bolts can lead to tie rod separation, loss of vehicle control, and crash risk. DTNA dealers inspect and tighten the bolts for free.
What should I do if my 2017-2019 Newmar Ventana is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 19V197. If it is, contact a franchised Newmar dealer or a DTNA qualified service center to schedule the steering arm and tie rod arm bolt inspection. Reference recall number 19V197 when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair to be completed at no cost. For this Newmar recall, DTNA dealers inspect the steering arm and tie rod arm bolts, tighten them, and install new fasteners as needed free of charge.
What is the safety risk on recall 19V197?
The safety risk is loss of vehicle control. If the tie rod arm bolts are loose, the tie rod can separate. That creates crash risk. Confirm your VIN, then arrange the free inspection and bolt repair with a Newmar dealer or DTNA qualified service center.
What if I bought my Newmar Ventana used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Ventana is included, then call a Newmar dealer or DTNA qualified service center with recall number 19V197.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V197000 |
|---|---|
| Newmar customer service | 1-800-547-0712 |
| NHTSA recall # | 19V197 |
| NHTSA recall # (full) | 19V197000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →