Recall 19V194 covers 5 2018 Svo Group Embassy Bus vehicles with loose rear leaf-spring U-bolts. Svo Group directs free repairs through MORryde.
Svo Group is recalling 5 2018 Embassy Bus shuttle buses because the U-bolts holding the leaf spring to the rear axle were not tightened enough. Loose U-bolts can loosen further or break, which can let the axle separate and cause loss of vehicle control; the dealer repair will be free once available.
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What's wrong?
The rear leaf spring assembly on the 2018 Svo Group Embassy Bus supports the back of the bus and helps keep the rear axle located under the frame. The U-bolts are heavy clamps that wrap around the axle and fasten the leaf spring pack to it. They have to stay tight so the axle and spring move as one unit over bumps and during braking.
On affected Embassy Bus shuttle buses, those U-bolts were not tightened enough during assembly. A loose U-bolt lets the spring and axle shift instead of holding a fixed clamped position. That movement can add stress to the rear suspension hardware and leave the axle less securely attached than designed.
The recall information lists notification from Morryde as the warning, not a dashboard light, sound, or specific driving symptom. There is no warning sign before failure that an owner or driver can count on, so this recall depends on checking whether the bus is included and having the rear suspension fasteners inspected and corrected.
Who's affected?
| 2018 Svo Group Embassy Bus | rear suspension |
|---|---|
| Units affected | 5 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2018 Svo Group Embassy Bus is on the list. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Loose U-bolts can loosen further or break, letting the axle separate and causing loss of vehicle control. That raises crash risk. There is no driver warning listed beyond MORryde notification, so take the notice seriously and arrange the repair promptly. Repair will be free at any franchised Svo Group dealer once available.
What should I do?
- Check your VIN to confirm your 2018 Svo Group Embassy Bus is included in this recall.
- Follow the Svo Group owner instructions and contact MORryde International for the rear leaf-spring U-bolt repair.
- Call Svo Group customer service at 1-574-295-9359 with questions and reference recall number 19V194 when you call.
- Bring the recall notice if Svo Group sent one, so the repair facility can match the bus to the campaign.
- Limit driving until the U-bolts that secure the leaf spring to the rear axle are tightened or repaired.
What happens at the repair
Svo Group has told owners of the 2018 Embassy Bus to contact MORryde International for repair instructions. The repair process centers on the rear axle leaf spring U-bolts, which hold the leaf spring to the axle and were not tightened enough. Because the remedy status is not listed as available here, treat the repair path as manufacturer directed until Svo Group or MORryde confirms the appointment process. The final recall repair will be free once available.
Timeline
| March 8, 2019 | NHTSA published the recall |
|---|
Frequently asked questions
What is recall 19V194?
Recall 19V194 covers 5 2018 Svo Group Embassy Bus shuttle buses with rear leaf spring U-bolts that were not tightened enough. Loose U-bolts can loosen further or break, allowing the axle to separate and increasing crash risk.
What should I do if my 2018 Svo Group Embassy Bus is on this recall?
Check your VIN to confirm your specific shuttle bus is included in recall 19V194. If it is, contact Svo Group customer service at 1-574-295-9359 and ask how to arrange the MORryde International repair. Reference recall number 19V194 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the safety defect at no cost to the owner. For this recall, Svo Group instructed owners to contact MORryde International for the rear leaf spring U-bolt repair.
What is the safety risk?
The safety risk is loss of vehicle control. If the rear leaf spring U-bolts loosen further or break, the axle can separate from the shuttle bus. Confirm whether your VIN is included, then arrange the repair through Svo Group and MORryde International.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V194000 |
|---|---|
| Svo Group customer service | 1-574-295-9359 |
| NHTSA recall # | 19V194 |
| NHTSA recall # (full) | 19V194000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →