Recall 19V184 covers 120 2019 Chevrolet Equinox and Terrain vehicles for rear-right seatback weld defects. Repair is free at franchised Chevrolet dealers.
Chevrolet is recalling 120 2019 Equinox and Terrain vehicles because the rear-right seat head-restraint bracket can have insufficient welds. In a crash, those welds raise injury risk for the rear-right passenger, and Chevrolet dealers will complete the recall repair free of charge.
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What's wrong?
The rear right head-restraint bracket is part of the seatback frame on the included 2019 Chevrolet Equinox and Terrain vehicles. It holds the head restraint in position, so the rear passenger's head has support during normal driving and in a rear-impact crash. The bracket depends on its spot welds to stay attached to the seat frame under load.
On affected vehicles, a weld tool at the seat-frame supplier was not properly cooled. That process produced insufficient spot welds, often called cold welds, on the upper flange of the rear right head-restraint bracket. If those welds separate, the head restraint loses some of the strength it needs during a rear-impact crash.
There is no warning sign before failure. The seat can look normal, and the head restraint can feel normal, even when the bracket welds are weak.
Who's affected?
Covers the Equinox and Terrain SUVs with the same seat assembly issue.
| 2019 Chevrolet Equinox | seat assembly |
|---|---|
| 2019 GMC Terrain | seat assembly |
| Units affected | 120 |
| Field incidents | NHTSA has logged 3 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
In a crash, insufficient rear-right seatback welds can increase injury risk for the occupant seated there. The issue affects crash protection, not normal driving feel, so confirm your VIN and schedule the repair soon. Repair is free at any franchised Chevrolet dealer.
What should I do?
- Check your VIN to confirm your 2019 Chevrolet Equinox or GMC Terrain is included in this recall.
- Contact a franchised Chevrolet or GMC dealer to schedule the free rear-right seatback frame replacement that fixes the insufficient head-restraint bracket welds.
- Bring the recall notice if you have it. If not, reference recall number 19V184 and GM recall N192209550 when you call.
- Use another seating position until the repair is complete if someone needs to ride in the rear-right seat.
What happens at the repair
At the dealer, a Chevrolet technician replaces the rear-right seatback frame covered by recall 19V184. The repair addresses the seatback frame tied to the rear-right seat head-restraint bracket weld issue, and parts and labor are free under the recall. Out-of-pocket repairs already paid are handled through the existing warranty, not through a separate reimbursement program, because all covered vehicles are under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| March 7, 2019 | NHTSA published the recall |
|---|---|
| March 7, 2019 | Dealer notification began |
| March 7, 2019 | Dealer notification ended |
| April 15, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 19V184?
Recall 19V184 covers 120 2019 Chevrolet Equinox and GMC Terrain vehicles with insufficient welds on the rear-right seat head-restraint bracket. Chevrolet dealers will replace the rear-right seatback frame for free.
What should I do if my 2019 Chevrolet Equinox or GMC Terrain is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 19V184. If it is, call a franchised dealer and ask to schedule the rear-right seatback frame replacement. Reference recall number 19V184 or Chevrolet recall number N192209550 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair this defect at no cost. The remedy for recall 19V184 is a free replacement of the rear-right seatback frame at a franchised dealer.
What is the safety risk?
The safety risk is increased injury for the person sitting in the rear-right seat during a crash. The concern is the head-restraint bracket welds in that seat position. If your VIN is included, schedule the free seatback frame replacement.
What if I bought this vehicle used?
The free recall repair still applies. Recall eligibility follows the VIN, not the original owner. Check your VIN to confirm whether your 2019 Chevrolet Equinox or GMC Terrain is included, then contact a franchised dealer for the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V184000 |
|---|---|
| Chevrolet customer service | 1-800-222-1020 |
| NHTSA recall # | 19V184 |
| NHTSA recall # (full) | 19V184000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →