Recall 19V147 affects 3 2019 Triple E Serenity motorhomes for an outlet ground-fault wiring error. Repair is free at any franchised Triple E dealer.
Triple E is recalling 3 2019 Serenity motorhomes because a wiring error can leave the 120V outlets without proper ground-fault protection. If the inverter ground fails, an outlet user can become the ground path for electricity, increasing injury risk; Triple E dealers will complete the repair free of charge.
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What's wrong?
The 2019 Triple E Serenity uses 120V outlets for household power inside the motorhome. Those outlets rely on ground-fault protection, which is designed to shut power off when current leaks to an unsafe path. At the inverter, the ground wires need the correct three wire connector so the outlet protection has the path it needs.
On affected Serenity motorhomes, a two wire connector was installed where a three wire connector belonged. That wiring error leaves the 120V outlet ground wires connected incorrectly at the inverter. As a result, the outlets are not properly ground-fault protected, so the safety shutoff cannot be counted on to interrupt a ground fault.
There is no warning sign before failure. The outlets can look normal and still lack the intended ground-fault protection, so an owner would not know from normal use that the connector is wrong.
Who's affected?
| 2019 Triple E Serenity | wiring |
|---|---|
| Units affected | 3 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2019 Triple E Serenity RV is on the list. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
The incorrect connector can let the inverter ground fail. If the outlet is used, the person using it can become the ground path for electricity, increasing the risk of injury. Avoid using the affected outlet until the connector is replaced. Repair is free at any franchised Triple E dealer.
What should I do?
- Check your VIN to confirm your 2019 Triple E Serenity is included in this recall.
- Contact a franchised Triple E dealer to schedule the free connector repair that restores ground-fault protection for the 120V outlets.
- Bring the recall notice if Triple E has provided one. If not, reference recall number 19V147 and Triple E recall CA#9280-1 when you call.
- Avoid using the affected 120V outlets until the dealer replaces the connector.
- Call Triple E customer service at 1-877-992-9906 with questions about the free repair.
What happens at the repair
At the dealer, a Triple E technician replaces the incorrect 2 pin connector with a 3 pin connector for the ground wires, so the 120V outlet ground fault protection is wired as intended. The recall repair is free, and parts and labor are covered. Triple E's reimbursement plan covers retail owners who use a servicing center for the recall: Triple E either reimburses the owner or pays the servicing center directly. Dealers submit a warranty claim for the allotted recall labor.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 28, 2019 | NHTSA published the recall |
|---|---|
| March 8, 2019 | Dealer notification began |
| March 8, 2019 | Interim owner notification (was planned for this date) |
| March 12, 2019 | Owner notification mailed |
| March 13, 2019 | Dealer notification ended |
Frequently asked questions
What is recall 19V147?
Recall 19V147 covers 3 2019 Triple E Serenity S24CB motorhomes with a wiring connector error in the 120V outlet ground-fault protection. The defect can make the outlet user the ground path for electricity, increasing injury risk. Triple E dealers replace the connector for free.
What should I do if my 2019 Triple E Serenity is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 19V147. If it is, contact a franchised Triple E dealer and ask for the connector replacement. Reference recall 19V147 or Triple E recall CA#9280-1 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Triple E states that dealers will replace the two pin connector with a 3 pin connector for the ground wires free of charge.
What is the safety risk?
The risk is electrical injury. In recall 19V147, the incorrect connector can cause the inverter ground to fail, which can make the outlet user the ground path for electricity. The dealer repair corrects the ground-wire connector at no charge.
What if I bought this motorhome used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your 2019 Triple E Serenity is included, then contact a franchised Triple E dealer with recall 19V147 or CA#9280-1.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V147000 |
|---|---|
| Triple E customer service | 1-877-992-9906 |
| NHTSA recall # | 19V147 |
| NHTSA recall # (full) | 19V147000 |
Source documents
-
Download Misc. Document (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →