Recall 19V124 affects 45 2019 Entegra Reatta motorhomes for missing or improperly installed front-brake cotter pins. Repair is free at any franchised Entegra dealer.
Entegra is recalling 45 2019 Reatta motorhomes built on Spartan chassis with independent front suspension and front drum brakes because the recall centers on missing or improperly installed cotter pins at the front brake slack adjuster actuator rod. If the rod detaches, braking performance drops and stopping distance increases, raising crash risk; Entegra dealers will complete the recall repair free of charge.
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What's wrong?
The 2019 Entegra Reatta uses front drum brakes on the Spartan chassis. In that brake setup, the front slack adjuster helps transfer motion from the brake actuator rod into the brake assembly, so the brakes apply with the correct movement and position. A small cotter pin locks that actuator rod connection in place, much like a safety clip that keeps a fastener from backing out.
The recall concerns cotter pins at the front slack adjuster actuator rod that are missing or installed incorrectly. When the pin is not in place or not seated correctly, the rod connection is not fully secured. That leaves the front brake linkage vulnerable to loosening, so the front brakes do not apply as designed.
There is no warning sign before failure. An owner should not rely on pedal feel, dashboard lights, or noise to confirm whether this brake hardware is secured.
Who's affected?
| 2019 Entegra Reatta | brake system |
|---|---|
| Units affected | 45 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
The missing or improperly installed cotter pin can let the actuator rod detach, reducing brake performance and increasing the distance needed to stop. That increases crash risk, so schedule the inspection and brake adjustment promptly if your VIN is included. Repair is free at any franchised Entegra dealer.
What should I do?
- Check your VIN to confirm your 2019 Entegra Reatta is included in this recall.
- Contact Entegra customer service at 1-800-517-9137 or a Spartan Service Center to schedule the free brake cotter-pin inspection and repair.
- Ask the service center to inspect the front slack-adjuster actuator rod and install or correct the cotter pin so the front brakes operate properly.
- Bring the recall notice if Entegra mailed one. If not, reference recall number 19V124 when you call.
- Drive cautiously until the repair is complete. Leave extra stopping distance.
What happens at the repair
At the dealer, an Entegra technician inspects the front brake slack adjuster actuator rod, checks whether the cotter pin is missing or installed incorrectly, installs the pin correctly, and adjusts the brakes as needed. The recall repair is free, including parts and labor. Entegra has a general reimbursement plan on file for owners who already paid for a related brake repair before the recall notice. Bring repair orders, receipts, and any payment records to the service desk so the claim can be reviewed under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 7, 2019 | Owner notification mailed |
|---|---|
| February 25, 2019 | NHTSA published the recall |
| February 28, 2019 | Dealer notification began |
| February 28, 2019 | Dealer notification ended |
| February 28, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V124?
Recall 19V124 covers 45 2019 Entegra Reatta motorhomes built on a Spartan chassis with independent front suspension and front drum brakes. A front brake slack adjuster cotter pin is missing or improperly installed. Spartan Service Centers will inspect, install missing pins, and adjust the brakes for free.
What should I do if my 2019 Entegra Reatta is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 19V124. If it is, contact Entegra customer service at 1-800-517-9137 or a Spartan Service Center to schedule the brake inspection and cotter-pin repair. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Entegra's remedy says Spartan Service Centers will inspect the front brake slack adjuster, install or correct the cotter pin, and adjust the brakes free of charge.
What is the safety risk?
The safety risk is reduced brake performance and a longer stopping distance. If the cotter pin is missing or installed incorrectly, the front slack adjuster actuator rod can detach. That raises crash risk, especially during braking in traffic or while stopping a loaded motorhome.
What if I bought my Entegra Reatta used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your 2019 Reatta is included, then reference recall 19V124 when you contact Entegra customer service or a Spartan Service Center.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V124000 |
|---|---|
| Entegra customer service | 1-800-517-9137 |
| NHTSA recall # | 19V124 |
| NHTSA recall # (full) | 19V124000 |
Source documents
-
Download Owner Notice (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →