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Campaign 19V123 Posted February 7, 2019 20 units

2019 Jayco Embark Recall 19V123: Missing Cotter Pin

Recall 19V123 affects 20 2019 Jayco Embark motorhomes for missing or misinstalled front brake cotter pins. Repair is free at any franchised Jayco dealer.

Jayco is recalling 20 2019 Embark motorhomes because cotter pins at the front brake slack adjuster actuator rod were missing or installed incorrectly. If the rod detaches, brake performance is affected and stopping distance increases, which increases the risk of a crash; Jayco dealers will complete the recall repair free of charge.

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What's wrong?

The 2019 Jayco Embark uses front drum brakes on a Spartan chassis with independent front suspension. A drum brake uses an actuator rod and slack adjuster to apply and maintain the correct movement of the brake hardware when the driver presses the pedal.

On affected motorhomes, the cotter pins at the front slack adjuster actuator rod were missing or installed incorrectly. A cotter pin is a small retaining pin that keeps a connected part from backing out or moving out of position. Without that pin seated correctly, the front brake linkage can shift and the brake can fail to apply as designed.

There is no warning sign before failure. The recall record does not list a pedal feel, noise, warning light, or other symptom for the owner to watch for before the brake hardware moves out of position.

Who's affected?

2019 Jayco Embark brake system
Units affected20
Field incidentsNHTSA has logged no field incidents to date.

Not every 2019 Jayco Embark motorhome is on the list. Check your VIN to confirm whether your specific motorhome is included.

What's the safety risk?

A missing or improperly installed cotter pin can let the actuator rod detach. That affects brake performance, lengthens the distance needed to stop, and increases the risk of a crash. Schedule the inspection and repair soon, and avoid trips if the brakes feel abnormal. Repair is free at any franchised Jayco dealer.

What should I do?

  1. Check your VIN to confirm your 2019 Jayco Embark is included in this recall.
  2. Contact Jayco customer service at 1-800-517-9137 to schedule the free front-brake cotter-pin inspection and repair through the proper Spartan Service Center.
  3. Bring the recall notice if Jayco or Spartan sent one. If not, reference recall number 19V123 when you call.
  4. Drive cautiously until the repair is complete. Leave extra following distance because this defect affects brake performance and stopping distance.

What happens at the repair

At the service center, the technician inspects the front brake slack adjuster actuator rod to confirm the retaining pin is present and the cotter pin is installed correctly. If a pin is missing, the technician installs it. If the cotter pin is installed incorrectly, the technician resets it and adjusts the brakes as needed. The inspection, pin installation, brake adjustment, parts, and labor are covered under the recall at no charge.

Timeline

February 7, 2019 Owner notification mailed
February 25, 2019 NHTSA published the recall
February 28, 2019 Dealer notification began
February 28, 2019 Dealer notification ended
February 28, 2019 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 19V123?

Recall 19V123 covers 20 2019 Jayco Embark motorhomes built on a Spartan chassis with independent front suspension and front drum brakes. The front brake slack adjuster cotter pins can be missing or installed wrong, affecting braking performance.

What should I do if my 2019 Jayco Embark is on this recall?

Check your VIN to confirm your specific motorhome is included in recall 19V123. If it is, contact Jayco customer service at 1-800-517-9137 and ask where to have the cotter pins inspected, installed if missing, and the brakes adjusted. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 19V123, Spartan Service Centers inspect the front brake slack adjuster cotter pins, install any missing pins, and adjust the brakes appropriately free of charge.

What is the safety risk?

The safety risk is reduced brake performance and a longer stopping distance. If a cotter pin is missing or installed wrong, the front slack adjuster actuator rod can detach. That increases crash risk, so confirm your VIN and arrange the free brake inspection and repair.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/19V123000
Jayco customer service1-800-517-9137
NHTSA recall #19V123
NHTSA recall # (full)19V123000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →