Recall 19V119 affects 316 2015-2018 Volvo Bus 9700 motorcoaches for a fire-suppression actuator defect. Repair will be free once available.
Volvo Bus is recalling 316 2015-2018 9700 motorcoaches equipped with specific fire suppression systems because the actuator can keep the extinguisher from discharging its fire suppression agent. If the system does not work during a fire, injury risk increases, and the dealer repair will be free once Volvo Bus makes it available.
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What's wrong?
The fire suppression system on the 2015-2018 Volvo Bus 9700 is built to release a fire suppression agent when the system is activated. The actuator is the small mechanical part that starts that release. When it works, it opens the path for the agent to discharge into the protected area and help control a fire.
On these motorcoaches, the piston actuator in certain fire extinguisher systems was made in suspect supplier batches. That quality problem can keep the actuator from working properly, so the extinguisher system does not discharge the fire suppression agent when it is needed.
There is no warning sign before failure. The system can look ready until it is called on to operate, which is why the affected actuator has to be replaced rather than judged by appearance.
Who's affected?
Spans the 2015, 2016, 2017, and 2018 model years, all under the same Equipment component category.
| 2016 Volvo Bus 9700 | Equipment |
|---|---|
| 2018 Volvo Bus 9700 | Equipment |
| 2015 Volvo Bus 9700 | Equipment |
| 2017 Volvo Bus 9700 | Equipment |
| Units affected | 316 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the fire suppression system does not work as intended during a fire, occupants face a higher injury risk. There is no warning sign before the system fails, so schedule the recall inspection and repair soon and ask the service department how to handle the bus until it is checked. Repair will be free at any franchised Volvo Bus dealer once available.
What should I do?
- Check your VIN to confirm your 2015-2018 Volvo Bus 9700 is included in this recall.
- Watch for Volvo Bus owner instructions before scheduling service.
- Call Volvo Bus customer service at 1-866-870-2046 for the current inspection instructions.
- Reference recall number 19V119 and Volvo Bus recall SR19-83 when you call.
- Follow Volvo Bus instructions for passenger service until the fire suppression system inspection or replacement is complete.
What happens at the repair
The final dealer repair will be free once it opens. Volvo Bus will notify owners, then arrange for the fire suppression system manufacturer to inspect the fire suppression system. If the actuator or related system parts fail inspection, the affected parts will be replaced at no charge. Parts and labor are covered under the recall. Ask the Volvo Bus service desk how the inspection will be scheduled for your 9700 motorcoach.
Timeline
| February 21, 2019 | NHTSA published the recall |
|---|---|
| April 1, 2019 | Dealer notification ended |
| April 1, 2019 | Interim owner notification (was planned for this date) |
| April 15, 2019 | Owner notification mailed |
Frequently asked questions
What is recall 19V119?
Recall 19V119 covers 316 2015-2018 Volvo Bus 9700 motorcoaches with specific fire-suppression systems. The actuator in the fire extinguisher system can fail to work properly, preventing discharge of the fire-suppression agent during a fire.
What should I do if my 2015-2018 Volvo Bus 9700 is on this recall?
Check your VIN to confirm your specific motorcoach is included in recall 19V119. If it is, contact a franchised Volvo Bus dealer or Volvo Bus customer service at 1-866-870-2046 and reference Volvo Bus recall number SR19-83. The inspection and needed replacement are free.
Is the recall repair free?
Yes. Federal recall law requires the defect remedy to be performed at no cost, and Volvo Bus says the fire-suppression system manufacturer will inspect the system and replace it as necessary free of charge.
What is the safety risk?
The risk is that the fire-suppression system can fail to discharge its agent during a fire. If the system does not work as intended, recall 19V119 says the risk of injury increases in the event of a fire.
When did this Volvo Bus recall begin?
The recall began on April 15, 2019. Volvo Bus said owners would be notified, and the fire-suppression system manufacturer would inspect the affected systems and replace them as necessary free of charge.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V119000 |
|---|---|
| Volvo Bus customer service | 1-866-870-2046 |
| NHTSA recall # | 19V119 |
| NHTSA recall # (full) | 19V119000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Quarterly Report (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →