Recall 19V114 covers 34 2019 Audi Q7, Q8, S5 Cabriolet, and S5 vehicles for cracked shock absorber forks. Free repair at any franchised Audi dealer.
Audi is recalling 34 2019 Q8, Q7, S5 Cabriolet, and S5 vehicles under recall 19V114 because the front shock absorber forks can crack and let the shock absorbers loosen. Loose shock absorbers can impair steering and increase crash risk; Audi dealers will replace the affected shock absorber forks free of charge.
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What's wrong?
The front shock absorber fork is a cast metal suspension part that holds the front shock absorber in place. On the 2019 Audi Q8, Q7, S5 Cabriolet, and S5, the shock absorber controls up-and-down wheel movement so the tire stays settled over bumps and during steering. The fork is the mounting piece that keeps that shock absorber aligned with the rest of the front suspension.
On recalled vehicles, an isolated supplier casting process error left certain forks with cracks inside the metal. The parts were cast at excess temperature and were not cooled properly before demolding, which started the cracks before the vehicle reached the road. As the vehicle is driven, those cracks can grow and allow the shock absorber to loosen from the fork.
There is no warning sign before failure. Audi found slight movement in testing and full steering ability remained, but the concern is that the fork can separate from the shock absorber later in the vehicle's life.
Who's affected?
The scope spans Audi SUV and S5 body styles, all tied to the same front suspension component.
| 2019 Audi Q8 | front suspension |
|---|---|
| 2019 Audi Q7 | front suspension |
| 2019 Audi S5 Cabriolet | front suspension |
| 2019 Audi S5 | front suspension |
| Units affected | 34 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Loose shock absorbers can impair steering and increase the risk of a crash. No warning sign is identified before the problem, so do not wait for a clear symptom before arranging service. Until repaired, drive cautiously and schedule the recall work. Repair is free at any franchised Audi dealer.
What should I do?
- Check your VIN to confirm your 2019 Audi Q8, Q7, S5 Cabriolet, or S5 is included in this recall.
- Contact a franchised Audi dealer to schedule the free shock-absorber-fork replacement that keeps the front shock absorbers secured.
- Bring the recall notice if you have it. If not, reference recall number 19V114 and Audi recall 40O4 when you call.
- Drive cautiously until the repair is complete. Loose front shock absorbers can impair steering and increase crash risk.
What happens at the repair
At the dealer, an Audi technician replaces the front shock absorber forks covered by this recall. The forks hold the shock absorbers in place, and replacement addresses the cracking condition that can let the shock absorbers loosen. Parts and labor are covered, and the repair is available now through Audi dealers. Audi states that it will not offer reimbursement under this recall, so prior out-of-pocket repairs are not covered by a separate reimbursement program.
| Reimbursement | No separate reimbursement |
|---|
Timeline
| February 20, 2019 | NHTSA published the recall |
|---|---|
| March 18, 2019 | Owner notification mailed |
| April 19, 2019 | Dealer notification began |
| April 19, 2019 | Dealer notification ended |
| April 19, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V114?
Recall 19V114 covers 34 2019 Audi Q8, Q7, S5 Cabriolet, and S5 vehicles with front shock absorber forks that can crack and let the shock absorbers loosen. Loose shock absorbers can impair steering and increase crash risk. Audi dealers replace the shock absorber forks for free.
What should I do if my 2019 Audi Q8, Q7, S5 Cabriolet, or S5 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 19V114. If it is, contact a franchised Audi dealer to schedule replacement of the front shock absorber forks. Reference recall number 19V114 or Audi recall number 40O4 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Audi dealers replace the front shock absorber forks free of charge. The recall repair is available through franchised Audi dealers.
What is the safety risk?
The safety risk is impaired steering from loose front shock absorbers. The shock absorber forks can crack, which lets the shock absorbers loosen and affects vehicle control. Audi dealers fix the defect by replacing the shock absorber forks for free.
When did Audi notify owners about recall 19V114?
Audi began the recall on March 18, 2019. Owners were notified, and the dealer repair is available now. If you never received a notice, check your VIN and call an Audi dealer with recall number 19V114 or Audi recall number 40O4.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V114000 |
|---|---|
| Audi customer service | 1-800-253-2834 |
| NHTSA recall # | 19V114 |
| NHTSA recall # (full) | 19V114000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →