Recall 19V112 affects 1 2019 Porsche Cayenne vehicle for loose shock absorber forks. Repair is free at any franchised Porsche dealer.
Porsche is recalling 1 2019 Cayenne Turbo because the shock absorber forks can allow the shock absorbers to loosen. Loose shock absorbers can impair steering and increase crash risk, and Porsche dealers will replace the shock absorber forks free of charge.
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What's wrong?
The shock absorber fork is part of the front suspension on the 2019 Porsche Cayenne. It holds the shock absorber in position so the suspension can control wheel movement, absorb road impacts, and keep the tire planted as the vehicle turns, brakes, and rides over bumps.
On this vehicle, the fork came from a supplier batch with a casting problem. Incorrect cooling of the casting tool left structural flaws inside the component. Those flaws can weaken the fork, and the shock absorber can loosen if the fork breaches or breaks.
The warning sign is noise from the area of the affected shock absorber. If you hear new knocking, clunking, or suspension noise from that corner of the vehicle, treat it as a repair issue and have a Porsche dealer inspect it.
Who's affected?
| 2019 Porsche Cayenne | front suspension |
|---|---|
| Units affected | 1 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2019 Porsche Cayenne is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
Loose shock absorbers can impair steering and increase the risk of a crash. If you hear noise near a shock absorber, slow down, avoid hard maneuvers, and schedule the recall repair promptly. Repair is free at any franchised Porsche dealer.
What should I do?
- Check your VIN to confirm your 2019 Porsche Cayenne is included in this recall.
- Contact a franchised Porsche dealer to schedule the free shock-absorber fork replacement that secures the shock absorbers.
- Bring the recall notice if Porsche mailed one, or reference recall number 19V112 and Porsche recall AKA2 when you call.
- Avoid unnecessary driving until the repair is complete, especially if the steering feels loose or changes.
What happens at the repair
At the dealer, a Porsche technician replaces the shock absorber forks so the shock absorbers stay secured. The recall repair is free, and parts and labor are covered. Porsche has a general reimbursement plan on file for owners who already paid for a related repair before the recall notice. Bring repair paperwork to the service desk, or contact Porsche customer service at 1-800-767-7243 and ask what documentation Porsche requires for campaign AKA2.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 20, 2019 | NHTSA published the recall |
|---|---|
| April 19, 2019 | Owner notification mailed |
| April 21, 2019 | Dealer notification began |
| April 21, 2019 | Dealer notification ended |
| April 21, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V112?
Recall 19V112 covers 1 2019 Porsche Cayenne Turbo with shock absorber forks that can let the shock absorbers loosen. Loose shock absorbers can impair steering and increase crash risk. Porsche dealers replace the shock absorber forks for free.
What should I do if my 2019 Porsche Cayenne is on this recall?
Check your VIN to confirm your specific Cayenne is included in recall 19V112. If it is, call a franchised Porsche dealer to schedule shock absorber fork replacement. Reference recall 19V112 or Porsche recall AKA2 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Porsche will replace the shock absorber forks free of charge at a franchised Porsche dealer.
Is it safe to drive my 2019 Porsche Cayenne before the repair?
Treat the recall as a steering safety issue. Porsche's filing says loose shock absorbers can impair vehicle steering and increase crash risk. Check your VIN first, then ask the Porsche dealer whether the vehicle should be driven to the appointment or handled another way.
When did Porsche start this recall?
Porsche began recall 19V112 on April 19, 2019. If you bought the Cayenne used or never received the owner letter, the VIN still decides whether the free repair applies. Call Porsche customer service at 1-800-767-7243 or a franchised Porsche dealer with the VIN.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V112000 |
|---|---|
| Porsche customer service | 1-800-767-7243 |
| NHTSA recall # | 19V112 |
| NHTSA recall # (full) | 19V112000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →