Recall 19V111 affects 98 2019 Porsche Cayenne vehicles for delayed rearview camera display. Software repair is free at any franchised Porsche dealer.
Porsche is recalling 98 2019 Cayenne vehicles because a software failure can delay the rearview camera image. When the display does not respond as designed, the driver's view behind the vehicle is reduced and crash risk rises; Porsche dealers will update the software free of charge.
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What's wrong?
The rearview camera system on the 2019 Porsche Cayenne is supposed to show the area behind the vehicle when reverse is selected. The camera sends that image to the in-cabin display so the driver can check for people, objects, or other vehicles while backing up.
On affected Cayennes, the vehicle was built with the wrong software version for that system. Porsche traced the problem to a software failure that increases the camera display response time. The camera image still comes from the rear of the vehicle, but the screen does not respond as quickly as required.
There is no warning sign before failure. The issue is not a worn camera or a loose mirror part that announces itself with noise or vibration. An owner would notice the problem only when the rearview image is delayed after selecting reverse.
Who's affected?
Both listed components belong to the rear visibility system.
| 2019 Porsche Cayenne | Camera |
|---|---|
| 2019 Porsche Cayenne | visibility component |
| Units affected | 98 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2019 Porsche Cayenne is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
If the rearview camera display does not work as designed, the driver has a reduced view behind the car. That raises crash risk during backing or low-speed maneuvering. Check mirrors carefully and schedule the software update soon. Repair is free at any franchised Porsche dealer.
What should I do?
- Check your VIN to confirm your 2019 Porsche Cayenne is included in this recall.
- Contact a franchised Porsche dealer to schedule the free rearview-camera software update that fixes the delayed display response.
- Bring the recall notice if Porsche mailed one, or reference recall number 19V111 when you call.
- Use extra care when backing up until the update is complete, since the rearview camera display can be delayed.
What happens at the repair
At the dealer, a Porsche technician updates the software tied to the rearview camera display. The recall repair is free, including the software update and labor. If you've already paid out of pocket for a related rearview camera software repair before the recall work was performed, Porsche's general reimbursement plan on file covers documented expenses. Contact Porsche customer service at 1-800-767-7243 or ask the service desk how to submit the repair paperwork.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 21, 2019 | NHTSA published the recall |
|---|---|
| April 19, 2019 | Owner notification mailed |
| April 21, 2019 | Dealer notification began |
| April 21, 2019 | Dealer notification ended |
| April 21, 2019 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 19V111?
Recall 19V111 covers 98 2019 Porsche Cayenne vehicles with rearview camera software that can delay the image display. That reduces the driver's view behind the vehicle and increases crash risk. Porsche dealers will update the related software for free.
What should I do if my 2019 Porsche Cayenne is on this recall?
Check your VIN to confirm your specific Cayenne is included in recall 19V111. If it is, contact a franchised Porsche dealer to schedule the rearview camera software update. Reference recall number 19V111 and Porsche recall number AKA0 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to perform recall repairs at no cost, and Porsche will update the related software free of charge at any franchised Porsche dealer. Parts and labor are covered for this recall.
Is it safe to drive my 2019 Porsche Cayenne before the repair?
This recall does not include a do-not-drive instruction. The risk is reduced rear visibility from a delayed rearview camera image, which increases crash risk while backing up. Use extra care when reversing and schedule the free software update with a Porsche dealer.
What if I bought my Porsche Cayenne used?
The free repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific Cayenne is included, then call a franchised Porsche dealer and reference recall 19V111 or Porsche recall number AKA0.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/19V111000 |
|---|---|
| Porsche customer service | 1-800-767-7243 |
| NHTSA recall # | 19V111 |
| NHTSA recall # (full) | 19V111000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →